AMORNO Bluetooth Headphones, Foldable Wireless Neckband Headset with Retractable Earbuds, Sports Sweatproof Noise Cancelling Stereo Earphones with Mic (Grey)

I bought the Amorno headphones in August of 2018 to replace an expensive LG equivalent. I loved the LG version, but they cracked in 3 places. Interestingly, the Amorno folds in 2 places, making them more portable, reliable, dependable, and less likely to crack. Moreover, the plastic is more durable and comfortable around the neck—where it rests. The retractable feature is both smart and well-designed as it protects the wires—the most fragile part. The sound quality is excellent; the unit includes different sizes of earbuds. My ears are small and the market seems to be inundated with larger earbuds... Finally, it took about 10 seconds to pair with all of my Bluetooth devices.Before you count the number of “ables,” I want to share what happened when the retractable feature stopped working on the left side a few weeks ago... I sent an email to customer service. Amy responded in a few hours. I told her what happened... She mailed out a new pair as well as a tracking number. I waited a few days and Amy wrote back asking me how the headphones were? I never received them. According to the tracking number, I should have had them. I went to my mailbox and there was nothing there... My theory: They were either put in the wrong mailbox and/or stolen. Either way, I never got them and wrote back to Amy. She assured me that they were delivered. Again, they were stolen. I issued a complaint to my HOA and it turns out that this is not the first time something disappeared in my neighborhood. I told Amy that I was going to research a new pair because the retractable feature was the reason I requested a new pair. My frustration level was also quite elevated. She told me that I could look for another brand or she could just send me another pair. I did forward the letter to her from my HOA because I'm not a scammer. She sent the new pair with expedited service and I just charged them today in 4 hours. This situation was handled so well. Amy should teach other businesses about QUALITY CUSTOMER SERVICE. She just wrote me again asking how the headphones were... I responded... To wrap up, the newer headphones are still great and I will buy other products from this company. Things are going to go awry in this world; it's all about how the situation is handled. If I could give more than 5 stars, I would. Thank you, Amy, for going many extra miles to make sure I was satisfied with my purchase... I'm still elated!

For about 6-7 years, I've been using the LG Tone line of yolk-style bluetooth headphones. I've liked them all...until they break. Inevitably every single one of them breaks after about 1-2 years. Sometimes I submit an RMA and have them fixed/replaced, and other times I just buy a new model.Recently, my LG Tone Active A80 stopped working on one side and the vibration feature failed. While waiting for my $75 headphones to get fixed I decided to try out this $35 model. Here is my comparison:BUILD QUALITYThe first thing I noticed is that the Amorno feels lower quality but not too much. The wires aren't as flexible, and the retracting mechanism is a push-button type instead of a "pull and release" kind. They do zip up super fast though. Overall, the plastic seems cheaper. But I haven't had them long enough to know if it lasts so the jury is still out.DESIGNThe biggest problem I have with the Amorno is that it's huge. The A80 is actually smaller than most LG Tone models, but I loved that it did a great job at hiding under a shirt collar. The A80 could fit under every collar I have and nobody noticed I had them on until I pulled an earbud out. The Amorno sticks out of every single collar I have, and the ends are significantly thicker than the A80, and the earbuds don't fit back in their slots as cleanly. It would help if the silver design elements were black so they could blend in, but they really stand out. I don't like the design of the body of this thing.CONTROLSHowever, I DO like the design of the controls! They're far better than the LG Tone series. The Amorno can fit all the controls on one side of the headset, and combines a bunch of the controls that LG puts on there. Most LG Tone Models have FF, REW, Play/pause, answer call/digital assistant, volume up, volume down, power. That's 7 controls. The Amorno basically has three controls on it: play/pause, a slider, and power. The slider controls FF/REW if you quickly move it one side or the other, and changes the volume if you hold it one direction or the other. I wasn't sure how I'd like this but now I hope LG puts this in all of their headsets.Another thing I hope LG will pick up on is the power switch. The Amorno has an on/off sliding switch. The LG models have what feels like a Windows shutdown option with a button you have to hold down to turn the thing on or off. When I'm turning the headset off I have to hold that down for a long while until the voice says "power off." To be fair, I think the Amorno basically functions the same way, where sliding the power button doesn't actually cut power, just sends a signal to turn the headset off (because once you slide it you still get a voice indicator), but at least I know that I've moved a switch and it really feels like I'm cutting power to it. It's a better physical design, IMO.SOUND QUALITYThis is actually the least important to me because I almost exclusively listen to podcasts, so it's not the biggest deal. That said, the Amorno doesn't sound nearly as good as the A80. Everything is a little muddier on the Amorno. I also wish I hadn't thrown away the ear bud back because the defaults are way too big for me, but that's my bad.FINAL THOUGHTSWhen I get my LG back from repairs...I'm going to go back to it. I just can't get over how big these MFers are. I look like a total dork wearing these things. Yolk-style headphones are pretty dorky-looking to begin with, but these things are huge, and at least I can hide the A80 under my collar so nobody knows I'm a dork (at least not because of that). I'm going to keep the Amorno around for two things:1- as a temporary headset for when my LG models inevitably break2- I'm going to try them out as headphones for my Apple TV, but I don't think they'll work through the wall...I'll end on a positive note for the Amorno: I love that they fold up. Absolutely love it. I can fit these in my pocket or in many other convenient places which were much more awkward for my A80. I don't think the foldability justifies the bulk of these things, but it's a wonderful feature.I should also note that, for $35, these are really good. The LG Tone series has always been pricey and prone to breaking. If the Amorno has at least the durability of the Tone series, $35 is a decent price, as $75-100 is way too much for something I have to replace every 1-2 years or get repaired all the time. $35 is exactly right for this headset.

True story.. I go through headphones like they are disposable cups.. Honestly this year alone I have bought 14 pairs of headphones.. both neckband and true wireless ones.. I listen to podcasts all day everyday. I always have a headphone in.. I fall asleep with them listening to Synctuition and I listen to a podcast when I wake up for work. The second I'm out of the shower, an earbud goes in.. I have one pair charging at all times so I'm never without.. Being used heavily.. the bands break, the cords breaks, one bud stops working, one bud goes missing, the Bluetooth stops working, the microphone stops working.. the list goes on.. I probably should just buy an expensive pair but honestly I'm convinced I'll just break or lose them.. So I stick with affordable ones until I inevitably break or lose them.. I tell you this to reassure you that I KNOW my headphones.. These have been great so far. The battery on them is killer. I can get two whole days of literal continuous use before the dreaded "battery low" warning. They retract really quickly and smoothly. They are light weight and the sound is great. I will say though, that I am not qualified to judge sound quality.. I usually only have one bud in at a time to be able to drive, work, talk to others and since it's mostly podcasts.. I can't say that the bass is amazing or the treble is whatever.. I do listen to both at night to sleep music and they sound great but again.. not my forte. Endurance and battery life are though and so far these have far surpassed the usual time when I need to replace them.. Great buy for a great price.