ALEKO Motorized Patio Awning | Automatic Remote Controlled | White Frame | Retractable Home Canopy | Upgraded 2024 | 16x10 | Multi-Stripe Yellow

We like our new awning very much. We got the motorized 20x10 ft (3 arm sets) to shade the space between our garage and carport.The arms came pre-installed onto their main support rail section, which made the whole assembly relatively easy to finish the installation. Some advice I have is to inventory your hardware (ours was missing the 3 bolts and nuts securing the main rail onto the wall supports). Not a big issue since I already had some hardware that worked, but you might expect to make a trip to the hardware store. Not sure why, as the box didn't come damaged or open (although the large subassemblies inside could have used better padding to prevent them denting and scratching each other in our case), but I read that it happened to other customers as well. Also make sure to read the whole installation manual and watch some videos (available from both -the manufacturer and the DIY-ers) to become familiar with the entire process before starting the installation work. The install manual is not perfect but better than many I've seen, detailing the steps with clear text, drawings and pictures. The assembly isn't very complicated, but it requires good attention and some basic-to-moderate skills, so it won't pose a challenge to most mechanically inclined people. Take your time and have some help when lifting the assembly up in place. It isn't terribly heavy but it's best for safety. I assembled ours myself and only had my wife helping with lifting it up in place. However, since ours is the largest size available and the whole assembly would have been quite heavy, we chose to first get metal frame up separately and after securing it on the wall supports then we brought the fabric roll and front rail in place, which we fed it into one of the side roller supports, rested it onto the center roll support, and then I loosened the other side roller support to slide everything in place and resecure. Went in like a charm, and then I adjusted the arms inclination to their very top position which still gives enough slope given the fact that it extends 10 feet out and just the arm flex alone under the canopy weight is giving enough slope for rain water to drain. Now, honestly, although the metal framing seems solid enough to support a little bit of rain water pooling on the canopy before making its way out from the edge, we will try to avoid having the canopy pulled out during rain, just to avoid stressing the mechanisms. After all, it only takes one click on the remote and it's motor that does the job.Bottom line we are very happy with the way it looks, the way it operates, the canopy material is thick impermeable polyester which we'll see but we hope to last a long time and considering the price we paid and our intended usage, we are happy with the deal and don't mind being careful with the way we'll use it.UPDATE 7/29/2024:As the awning came with a free fabric offer when submitting a review with photos of the installation, I decided to take them up on it but I also requested that the fabric be of silver gray color because my original gray fabric is a bit too dark for our liking and as we're thinking to get another awning for the right side of the house, we wanted it to be the silver gray option and want to have it match the one we already have. We didn't have much hope to get any fabric in the first place, considering that the offer states that the supplies are limited, and secondly, the offer also says that the free fabric color will be selected at random.Well, to our great surprise, the very next day after emailing them my review pictures, I got an email notifying us about the shipping order for the free silver gray awning fabric. So, not only their offer was honored but they were nice to also ship us the color we wanted, and fast too. Now, considering the customer service we get from sellers nowadays, which generally range from poor to non-existent after you make the purchase, I have to praise them for going above and beyond their promise because that is rare these days.So, hats off for people like them, so if you decide to go for their product, you can be sure that they will take care of you in case of any problems or requests you may have post sale. We will sure be getting another awning for the other side of our house. Thanks guys, you're AWESOME!

Bought a 20x10ft awning, while it works as intended, the instructions have to be the worst I've ever seen.1) they tell you you need a 19mm masonry drill bit in the needed tools at the beginning, then they tell you that you need a 16mm. If you drilled following the materials list, you screwed up your wall and have to drill somewhere else with the right bit.2) it's supposed to be a left hand motor, it came pre-assembled for right hand, no biggie but a pain in the ass if you don't realize it before you assemble the awning, had to dismount the whole thing once I had built it and rebuild it and realign the motor.3) screws are the lowest possible quality, didn't use an electric screwdriver and still stripped a couple of screws.4) a couple of pieces were banged up in the box, the aluminum is the cheapest you can find or worst5) the instructions were written by a monkey on pcp. The images are worthless and the steps are unclear, the only way to be able to follow the instructions is by watching the video.6) the arm adjustment instructions are complete garbage, nowhere does it tell you how to adjust them and where to position the pieces and if you should tighten them or not.7) The images in the instructions are so poorly drawn that you have to read them 6 or 7 times to make sense out of what they want to accomplish.8) the adjustment to setup the limits is not only completely unintelligible but the adjustment screws can only be placed on the top and the bottom and the bottom screws are blocked by the main bar and the top screws can only be accessed with an L shaped allen wrench. Luckily I had 3 inches on top of the awning and could adjust the limits even though I couldn't see the screws.9) the instructions are some times reversed, the images show one position and they go opposite in reality.10) the power cord is on top in one image and on the bottom on the video.We were 3 fairly technically inclined people installing the awning at various points we could not agree on what the instructions said to do and what the actual position was.If you are not technically inclined, DO NOT BUY FROM THIS COMPANY. Next one I'm spending a little more money to avoid a weekend of frustration

I just finished installing the awning myself. I was very satisfied with the quality of the awning for the price I paid. Once installed and adjusted, it preforms very smoothly. My installation was difficult due to the wall I installed it on. It was brick surrounding a sliding glass door with not much headroom. Adding a 2x6 header and attaching to that solved that problem. The biggest issue I had, and the reason I only gave it 4 stars was the installation instructions. They are not very clear and the videos associated with the installation were also not clear. Some had zero narration, such as the installation of the sun/wind sensor (optional). Other then that, I am totally satisfied with the product so far.

So arrived quickly from CA to FL, box ends we’re ripped and had no hardware or wall brackets at all. Sent an email to Aleko and after giving them the info needed shipped out the missing hardware no problem. When the next package arrived they forgot the wall brackets but again a quick email and they were sent. The missing hardware only took like 2 days to get so it’s decent shipping and not their fault at all. The directions are not the greatest but they are not the worst either. Pay attention to pictures and there are some videos on YouTube of smaller installations that helped a little. I’ve got the 20’ model and had a buddy help me mount it to the wall with no problems or issues. Motor limits were easy to set up and it works and looks great. If you are not somewhat mechanically inclined or can’t understand installation drawings too well this probably isn’t for you, pay someone to install it. I was on the fence after reading all the reviews but it worked out and I couldn’t be happier I recommend it highly. Only downside was UPS damaging the box and dropping the hardware.

This is the worst product electric motor is now shot, I can not close awning, it's stuck open and I can't close it manually

Paper instructions are vague had to go to the website for tutorial but still a few Issues Got it set up looks great works great

This is a terrible product. I’m a very handy guy and it took us 4 hours to try and put this together. We went thru the written instructions ( not worth the paper) and the you tube Aleko has and neither explained the many issues in construction. Peices do not fit together( bad machining) screw holes do not line up, their are parts with no instructions that make you guess as to where they go and when they fit in.They’ve cut the length into 3 peices to make shipping cheaper, not only does that make it virtually impossible to build but the finished product isn’t strong.We bought a similar 16 foot awning about 5 years ago for another home and it came ready to go up, never had any problem with it, this one is a joke.DO NOT WASTE YOUR MONEY UNLESS YOU HAVE A PROFESSIONAL INSTALLER TO PUT TOGETHER.

Un peu complexe pour l'installation mais le produit final est comme sur la photo et encore mieux. Je suis très satisfaite du produit. Beau rapport qualité-prix.

very well made nice quality poor poor instructions