How do I know which PowerStep insole I need?

PowerStep products should be selected based on your activity level, foot condition, shoe type, and the amount of cushioning and support you need. Most of our insoles use a polypropylene arch support shape but vary by cushion thickness, arch strength.

When should I replace my insoles?

We recommend replacing your insoles when you begin to notice a decrease in comfort or support. About 6 months.

Is there a break-in period?

Most new users take 1-2 weeks before getting used to wearing orthotics. PowerStep insoles have a signature arch shape that helps correct body posture and alignment, dramatically improving the position of joints and increasing balance & stability.

I have high arches. Will PowerStep help my feet?

Yes! High arched and supinated feet benefit from cushioning to help redistribute the pressure from the ball of the foot and heel.

Are PowerSteps recommended for over-pronation?

Yes! Over-pronation is when your foot rolls inward, putting strain on the soft tissues of the foot and leading to pain and fatigue. For more severe over-pronation, use a posted heel like the Pinnacle Maxx Support for additional correction.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.