Commercial Coffee Urn & Hot Beverage Dispenser, 60 Cup Capacity, Polished Stainless Steel (D50065)

I have been using this for about 2 1/2 years now. It started to only partially perk. Thanks to having a technical service department actually located here in the US I was able to get help immediately. Turns out it only needed de-scaling. Depending upon the quality of your water will depend upon how often you should descale the urn and stem. I will do it now as a standard maintenance practice. This urn is used at church each Sunday after service and I can only imagine the revolt if coffee is not available! Thank you again to the excellent service department.

We purchased this for our shop, we have 12-15 people who dr4ink coffee on a daily basis and thought this would be much easier than a normal coffee pot. It works great! The coffee stays hot all day! We do not always needs 20 cups and this allows us to make smaller or larger amounts of coffee! The stainless steel is holding up perfectly! Great value!

I purchased this for my church because of its traditional looks and 60 cup capacity. All components are stainless, except for the glass lid top, which provides a view of the percolating action. The sight tube shows the number of cups remaining. The basket is large and I prefer to use a paper filter to facilitate cleaning and prevent any grounds from being "served". On top of the basket is a perforated stainless disk for distributing the percolated coffee evenly over the basket contents and I suppose it would also prevent overflow spillage from the basket.. The inner wall shows the water level in "cups" (a little over 5 oz.), convenient when filling. The heater is 1000 watts, which means it requires a little more than one minute for each cup, not the fastest by any means; plan appropriately. I appreciate the red brewing and ready-to-serve green lights. The idea of a simple one-handed push to fill a cup seems ideal, but the lever has to be pushed in quite far, not so wonderful for filling foam cups. The bottom line is that the coffee tastes wonderful, not scorched, perhaps because this coffee maker is not all about how many cups can be brewed in the shortest possible time. The finicky spigot notwithstanding, I think this coffee maker rates 5 stars.

I love his urn - very attractive and gets going fast. The only thing I would warn is if you are not familiar with coffee urns (as I was not), make sure you water and coffee are in and ready to go before you plug it in. If you ask me, this is a design flaw as there is no on and off switch. I made the mistake of plugging the unit in while I was gathering up my water and coffee and I burned out the unit. Fortunately, they are manufactured right here in North Carolina and it was less than a two-hour drive so I was able to drop off the unit and they replaced the stem and now it works find. The manufacturer mailed the unit back to be free of charge and did not charge for the repair either. Their customer service was easy to reach and responded very quickly.

very good coffee urn - used it multiple times, indoors and outdoors at events. Always makes good coffee, works reliably and keeps lots of people happy.

I bought this after reviewing several large coffee makers, and I am glad I chose this one. It's easy to use and to clean, and it looks good. I had 50 women for a brunch, and made 60 cups of coffee. Most of it was consumed and several commented on how good the coffee was. I used substantial paper coffee cups. That made it easier when filling the cup because of the lever. A flimsy cup would not work as well since you have to apply a little pressure to fill it. I also used it for 20 cups for a family gathering, and the coffee lover in the group raved about it. I recommend this product to anyone who plans serving coffee to more than a few people.

Purchased this in October 2024 and the first one died within a few months. I had to pay $70 shipping to have it covered under the warranty. They shipped me a new one. However, this second one that I have currently leaks just behind the nozzle that's connected to the unit. Needless to say, I'm not going to send it back even though it's covered under the warranty because it will cost me another $70. Not worth it! So, I'm rating this unit extremely low because of its flawed craftsmanship and lack of durability. Definitely not satisfied and I don't recommend this product.

I love it but I hate that it doesn't have a drip tray

Deben mejorar la tapa de la pipeta ya que se despega con mucha facilidad y se pierde con el uso se cae la pipeta muy fácil y se va desarmando todo muy decepcionada del artículo

米国内仕様なので電圧120V用ですが100Vでもカップ数が多いときは一寸多めに時間が掛かると思いますが十分使えて重宝しています。

Our church has gone through a number of coffee percolators, which we sometimes use multiple times a week. I bought one of these three years ago and it is still going strong. Just bought a second one to replace a different brand percolator that was coming apart. Do keep in mind that it takes an hour to brew 60 cups, so you do have to plan ahead.

This is very good (so far!) and is a beautiful shape compared to other coffee urns on the market. If you need to place your coffee in front of guests or in a public space, this urn is WAAAAAY better looking than others out there. It has a stainless steel basket which is great because it should be long lasting and it is easy to clean. It has a shiny exterior which makes it look much more expensive than it is. I am a little concerned about the spout and hope it will last. I am concerned it may be a little flimsy (it is plastic). If it doesn't, I shall update this review. If it had a longer cord it would probably be pretty close to perfect but for my purposes it should be okay. Be sure to clean the interior well between uses especially around the spout; for some reason the piece at the opening of the spout discolours easily and almost looks like rust. I will watch this and see what happens. Overall, I am pretty happy with this product so far. Looks great, works great.

Great looking urn. Works very well. On my first test we made 20 cups only and the coffee was ready and piping hot in 25 minutes from a medium temperature tap water. Easy cleanup. Does leave about 1 cup equivalent in bottom when emptied. Good this happens because then any grounds will remain out of cups served. Comments on appearance were good. Questions on where we got it always arise. One note is that the cup measurements inside the urn are incorrect. Use a certified measuring device for the amount of water.