Mockins 64"x39"x6" Extendable Heavy Duty Roof Rack Basket w/ 16 CuFt Waterproof Cargo Bag for Top of Car | 250Lbs Cap All Weather Rooftop Cargo Carrier for Top of Vehicle & Car Top Carrier Accessories

UPDATE 2: 8/2/21 Just received the replacement in the mail today. It is in perfect condition and in time for my trip. This process was completely pain-free and ultimately would have taken just a few days had I checked and replied to my messages in a more timely manner. It took a total of 5 days from the time the request for my replacement was put in by the agent and I received it today. I couldn't be happier with the customer service and this alone gets 5 stars, but I also know the product is of great quality and I'm going to chalk the damage up to the first one a fluke. UPDATE: 7/30/21 Their customer service is top-notch! They replied the same day I reached out to them and are sending out a replacement. It took longer on my part because I forgot to check my messages but when I replied, they immediately responded the same day. Definitely going from the two stars to four and I will be more than happy to add the fifth after I receive it, hopefully in time for my return trip. I got this last year in September of 2020 for an unexpected trip across the country. It performed flawlessly. It was super easy to install on my SUV, it fended off rain, ice, and snow perfectly, the material used is of good quality and the straps provided are good. It seems this carrier is perfect! Unfortunately, this didn’t turn out to be the case. This last time I had to take yet another cross-country trip. It would be the third trip with this carrier and literally in the middle of the trip, we noticed it had a gaping hole in the corner where it had ripped at the seams. The pics were taken at the rest stop where it was noticed. I usually wait a while to do reviews on something so I can get some usage on them and this is why. It hasn’t been a year yet and only 3 uses before it was rendered useless. We were also on a time crunch so this was not helpful, especially since we were headed toward a lot of heavy rain. After hours of trying to repair it and a lot of Gorilla tape, we were able to be on our way. I’ve reached out to customer service and hopefully I will be able to update their response soon.

The quality of this rooftop carrier is top of the line. The zipper is very heavy duty and high quality, the secondary Velcro closure is very strong and more than adequate. The material is very thick and water resistant. I’ve only used it a couple times, but after 5 years (stored most of the time in a hot Florida garage) it still looks as good as it did the day I initially unpacked it! Amazing. To top off the high quality of the carrier. If that’s even possible, was the outstanding customer support. I contacted Mockins, after 5 years of ownership, and informed them that I had misplaced the car hook attachments - without any hesitation the customer support specialist confirmed my address and informed me that I would be receiving a replacement set in the mail. 3 days later they were at my door. You do not see this high level of product quality AND an even higher level of customer service anywhere. Absolutely second to none!!

Read the reviews before I bought. Decided to get it and spray with rust proof spray before I assemble it and put on my car. Let dry and mounted. Drive with just the basket on for about a month and a half just to make sure. Finally our trip came up last week and we put all our items in the bag and strapped it down. It fit a lot of stuff. We drove from NM to OK to MO. We felt pretty confident that the bag was good quality and would hold up. We strapped it tight. After our 2nd stop for gas, we noticed the corners of the bag where ripping pretty bad. We found a store that sold duct tape and wrapped it around about 3 times. By the time we got to OK we saw that the middle was starting to rip! So we duct taped some more. We where very nervous that we would not make it to MO without it totally falling apart. But we did. Meanwhile I ordered a hard cover that would fit in the basket. And had it delivered to the place we were staying. Thankfully it arrived before we had to check out. Over, the system is good. Just the cargo bag did not hold up for just one way. I wish I would have taken pictures, just didn’t think of it at the time, was just worried that it was ripping. Hope this helps some of you out there.

I bought this product for a road trip. We drove 1500 miles on an average of 70 to 85 mph. We got heavy rain for 2 days and no water inside ar all!!! No complaints. It is sturdy and very spacious. Easy to manage and the zippers are smooth. My only bad experience was that one of the straps began to unravel within the first 30 minutes of being on the road. It continued to unravel until I tighten the end. It is frustating that this happen on a brand new product however, everythingelse was good. Therefore, I rate with a 4☆. I will be more than happy to increase to 5☆ if they replace the strap. I will be back with more feedback. The easy part was done, make my beleive in the product and the warranty, lets see if they stand behind it!. Updating this review. I called Mockins and in a breeze they asked me for my order ID. She asked me what happened and upon explaining her she asked me to email her my contact info and with no more to do she mailed me a whole set of traps. I received it within a week. They exceeded my expectations. I will trust their products as they backup their warranty.

Easy to install. I’m a hockey mom and it was great for carrying gear for our goalie and skater. That’s 2 giant bags and several sticks. The aerodynamic design makes it hardly noticeable when you drive with items on top and not noticeable at all when it’s empty. It really helps traveling for sports so much easier!

We bought this for a trip through Tennessee. Most of the trip was rainy. The assembly did take a little longer than expected. But, it was pretty straightforward. The bag kept the luggage dry. However, the bag did take a little wear. I believe that is from me not packing solid items tight forward early in the trip. Overall, the family is very happy with the product. Only complaint we have is one of the spacers for the bracket which holds the basket to the crossbeam was lost on the trip. I would suggest gluing and/or taping the spacer to the bracket and checking the bracket tightness between trip legs. Us not checking the tightness was our fault. The shifting load through mountain turns was probably the issue. The basket still held strong without issue. This is a well built basket and bag which was well worth the money. We did not use the net or lock on this trip.

Prior to an accident, I had this rack installed on two of my vehicles. I found it to be a decent value as it looked good on both cars and it was easy to install and very sturdy. Unfortunately I ran into issues with rust from the connection points draining onto my cars after rain storms and snow storms. While it is a decent rack and a good value, I don't recommend it if you drive a newer vehicle.

We’ve used this for over three years on vacations, and it has held up great. It functions great on the top of our van. It’s easy enough to attach that my husband and teenager load and strap it down in about 10 minutes. The design is durable waterproof material and zipper. Plenty of storage: We typically put 4 small, hardshell suitcases and one large suitcase inside it and use small bags to fill in gaps. I am especially impressed with how it has kept our luggage dry through rain- we are careful to make sure the zipper faces away from the wind. Easy to clean and store between uses. Highly recommend.