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8,000,000 COPIES SOLD WORLDWIDE • TRANSLATED INTO MORE THAN 40 LANGUAGES Most of us were never taught what to say when a conversation gets hard. A disagreement with your partner that keeps circling back. A tense meeting at work. A teenager who has stopped telling you anything. In moments like these, most of us fall back on the same patterns ― defending, blaming, going quiet ― and the relationship pays the price. In this classic guide, Marshall B. Rosenberg, Ph.D., shows there is another way. Nonviolent Communication is a practical approach to effective communication that helps you express yourself honestly, listen with empathy, strengthen your relationships, and approach conflict with understanding. What is Nonviolent Communication? Many of our most familiar communication habits ― judging, blaming, criticizing, going on the defensive, reacting in anger, deciding who is ""right"" or ""wrong"" ― create hurt and distance. Nonviolent Communication offers a different approach, built on awareness, honest expression, empathy, and understanding. Nonviolent Communication is the integration of four things: • Consciousness: a set of principles that support living a life of compassion, collaboration, courage, and authenticity • Language: understanding how words contribute to connection or distance • Communication: knowing how to ask for what we want, how to practice active listening, how to hear others even in disagreement, and how to move toward solutions that work for all • Means of influence: sharing "power with others" rather than using "power over others" Nonviolent Communication serves our desire to do three things: • Increase our ability to live with choice, meaning, and connection • Connect empathically with self and others to have more satisfying relationships • Sharing of resources so everyone is able to benefit This is a practical framework, not a theory. Rather than handing you scripts, it helps you recognize what is happening beneath the words and respond with greater understanding. What you will learn: • How to handle difficult conversations without escalating into argument or shutting down • Conflict resolution skills you can use at home, at work, and in your community • How to listen so people feel heard ― and how to hear the need behind someone's anger or criticism • How to say what matters to you clearly and honestly, without blame, judgment, or demand • How to respond to hostility and defensiveness with empathy, for others and for yourself • How to build healthier relationships with partners, children, parents, colleagues, and friends At work as well as at home: Whether you are leading a team at work or working through a disagreement with a family member, the ability to hear what matters to someone else and say clearly what matters to you changes the conversation. These are professional communication skills as much as personal ones, and they apply across workplace discussions, team relationships, and the conversations most people would rather avoid. Who this book is for: This is for you if you want stronger interpersonal skills and healthier relationships. Couples and families working through recurring conflict. Managers, teachers, healthcare workers, mediators, and anyone whose work depends on being understood. Whether you want better communication, stronger relationships, or practical tools for conflict resolution, this book offers a framework you can apply at home, at work, and in everyday life. Marshall Rosenberg developed the Nonviolent Communication process over four decades of work in more than sixty countries, from schools and prisons to workplaces and regions torn by war. This is the book that started it all, and it remains standard reading for organizations, counselors, and communities around the world. Nonviolent Communication: A Language of Life offers practical tools for expressing yourself honestly, listening with empathy, and creating greater understanding in the conversations that matter most. Review: A good language to learn - A wonderful course in communicating (It will take some study and practice). Not just a self-help book. It will help you with all of your relationships if you put it into practice. Review: very useful book for the right audience. - This is a great book if you work with populations that need to learn nonviolent communication. It is simple and easy to read and it is great for all types of readers.











| Best Sellers Rank | #2,306 in Books ( See Top 100 in Books ) #5 in Sociology of Marriage & Family (Books) #19 in Interpersonal Relations (Books) #24 in Communication & Social Skills (Books) |
| Customer Reviews | 4.7 out of 5 stars 12,468 Reviews |
K**H
A good language to learn
A wonderful course in communicating (It will take some study and practice). Not just a self-help book. It will help you with all of your relationships if you put it into practice.
S**R
very useful book for the right audience.
This is a great book if you work with populations that need to learn nonviolent communication. It is simple and easy to read and it is great for all types of readers.
C**S
Communicating Honestly and Receiving Empathetically - we NEED this book right now
Are you a violent communicator? Though this book does not pose this question directly, it is a question that I’ve had to reflect on while reading this book. And I haven’t really liked what I’ve been forced to admit - that many of the ways we communicate in our everyday life take from the well-being of others. Marshall Rosenberg’s Nonviolent Communication has caused me to reflect deeply on how I use communication in my day to day life, and the ways in which we can either give life to others or take it away. Every time that we communicate with others, we can either build deeper understanding, connection, and compassion, or we can simply ignore them or worse, create further disconnection and less understanding. Marshall makes clear his ultimate goal, which is largely reflected in this book. “What I want in my life is compassion, a flow between myself and others based on a mutual giving from the heart.” Practically, Marshall outlines the tenets of Nonviolent Communication, a system he developed as a counselor and spent his career teaching all over the world. At its core, Nonviolent Communication is about communicating honestly and receiving empathetically, a way of communicating that “leads us to give from the heart.” Underneath each aspect of nonviolent communication is four key components: observations, feelings, needs, and requests. In his estimation, all frustration and anger is about unfulfilled need, and therefore our communication should be about getting to the core of those needs. Though it sounds simple, this is profoundly difficult; most of us are unaware of the needs we truly have, and communicating those needs is incredibly difficult, even in close relationships. While some of it can read as touchy-feely or robotic language, I’ve found this book to be both challenging and inspiring. On a practical level, I’ve found Rosenberg’s work to resonate deeply with me at a time where I feel few people are heard or really communicate fully and honestly what they think, both in public and in private. Secondly, as someone who studies Communication, I see significant overlap with Rosenberg’s suggestions with significant realms of Communication scholarship that suggests to me that this is much more than some counselor’s idealistic approach to being in the world. True, there has been no empirical research done on this, but I think there are still deep truths and practical tips that could help anyone and everyone communicate in ways that enrich the lives of others. In the end, I encourage you to read this book. For those that want 30,000 feet, skim through it and you’ll be better for its overarching ideas. For those that want in-depth tips, Rosenberg is clear and precise in showing you how to implement the language. And if you read this and don’t like it, leave a comment and tell me about it so we can dialogue more about it. I know for me, I’m better for reading this book, and I think I’ll show up for others better too.
M**T
Good book but so cliche
The book came in, and I was so excited to read it but found out the cover was bent, so I immediately started having bad thoughts. Anyways, I started reading it and it was alright, but the content is so cliche that even my little sibling knows about these stuff. I thought I would actually be learning something when I kept reading and reading the same stuff over and over. Content is good, but I don’t think it’s for normal people who already know a bit on communication. I would definitely recommend this to kids aged 8-14 though because they are the hardest to communicate with.
H**.
There's a basic framework to NVC: observe without evaluation, feeling, need, request.
I got this on Audible a couple weeks ago and was pleasantly surprised with the quality of the book...so I bought it on kindle, too! I listened to the entire book within a day or so, and I started implementing the techniques on the first day! It made it so much easier to figure out what I really wanted out of sticky relationship situations, communicate in a way that is in line with my values, and not feel so bad if I receive venom in return (though usually these techniques nip the issues in the bud). The author's narration is perfect. A lot of the information seems intuitive...yet it does take work! - because, sadly, many if not most of us grow up in an environment with distorted social constructs, violence, and trauma. It takes a bit of "un-learning I have read dozens of "self-help" books and other resources on psychology, mental health, and relationships. Some of these were woo-woo fluff which missed the point, others were more specific to certain types of conflicts.....really they all say the same things from different perspectives... Rosenberg's "Nonviolent Communication: A language of life" is one of the books that stands on a shelf of its own, and one that I will surely revisit over time. The book lays things out clearly and simply (comprehensively). It's refreshingly un-biased. It provides practical tips and examples of how to execute NVC so that everyone's needs get met and we move toward harmony/real connection. There's a basic framework to NVC: observe without evaluation, feeling, need, request. NVZ is hard work, but it's a valuable skill! Nonviolent Communication is a great resource for anyone new to non-violent communication. I think this book is also an excellent "refresher" book for those Jedis out there who want to brush up on their communication skills while working on emotional intelligence and self-awareness. If you've ever been stuck in a victim/bully situation, co-dependency, any form of interpersonal abuse or trauma...or not - I think most if not all people can benefit from reading this book! - then you may find the information in this book to be healing and empowering (also humbling). Best wishes for your process of building a peaceful life, relationships, and personal autonomy :-)
A**R
Please, for the sake of humanity, read this book
I first want to indicate that the five stars I am awarding this book is not because everything was perfect. There are a lot of issues I have with how the chapters are ordered, the flow of the book, etc, but the content of this book is so helpful and necessary to humans that it certainly compensates for the other faults of the book. A weirdly titled book, sure, but a necessary read nonetheless. Essentially, humans don’t do a very good job at communicating with each other. The author suspects this is due to some communication patterned that came to exist when their were kings and servants, but regardless of where it came from, it certainly exists now. Have you every felt attacked when someone said something? Have you ever reacted to a statement instead of actually contemplating it. This book is able to teach us why we act the way we do and how to better communicate our feelings, wants, and needs all in a couple sentences. When we say “I feel...” “I think...” generally these are not expressing our feelings, but rather some thought. For example, “I feel like a lazy slob today”. That isn’t a feeling. That’s an interpretation of the situation we are in through our own mental prism. What we should say is “I feel discouraged from working due to the topic of the work I am working on.” Expressing what we are feeling helps us to figure out what we really need (so that when we talk to someone for advice/help, we can more effectively obtain that assistance). The breakdown of the method is as follows: 1) Determine what we are observing; 2) Determine what we are feeling; 3) Determine what we are needing; 4) Determine what we would like to request in order to fulfill that need. If we can follow these simple steps as humans, the constant complaining and miscommunication that constantly occurs between us would dramatically decrease (not go away completely of course). Our inabilities to determine what we are actually feeling and most importantly, to express that to whoever we ware talking to (and feel relatively comfortable doing so) is what really hinders us as humans. One way to get better at communicating is to sit back and think about what we are feeling an to express that to others. Don’t just react to what someone says, but rather say what their statements/words made you feel. To advance your progress, try to get other people to express what they are feeling. Try to guess at their thoughts (if you guess wrong that is okay, they will likely correct you and lead you in the right direction). For example, if someone says to you “I can’t believe the weather person got the predictions wrong again! This is crazy!”. You could easily reply with “It sounds like you’re upset that the predictions weren’t correct.” The person might continue on and get to why they are really expressing their thoughts (perhaps because they really wanted to go for a walk with a family member that day but it had to be canceled due to the poor weather). This is all about receiving someone’s words empathically. Listening for feelings and trying to guess at them could really help you and the other person out in terms of effectively communicating with one another. Overall, this is a fantastic book. A book that I wish was mandated in schools, in businesses, etc. I promise you will pull out something useful from this book and subconsciously start employing some of the information you learned. And if you can diligently practice what it teaches, that would be even better. Words are the easiest way for people to hurt one another and to cause problems. If we can better communicate to achieve the desirable outcome for both parties involved, then that would lead to a more satisfying and happy life.
N**R
best of any
a bible to read and re-read and learn from. Changed the way I handle relationships, very helpful for me. Should be mandatory reading for all humans everywhere.
J**O
Sick of the Vitriol?
Tried and true principles we forget in the heat of the moment are spelled out clearly in Rosenberg’s sound book. Each installment of another principle gives a theoretical perspective, examples and exercises designed to strengthen our compassion skills, skills left in the dust of polarizing rhetoric and a self-satisfying POV. It reminds me of Dale Carnegie’s classic, How to Win Friends and Influence People.
K**R
Top
Really helped to improve my communication skills, enrich my life and I have a strategy for solving day to day conflicts.
T**N
Must read for anyone who wants to connect with people better
Great book. Its easy to fall back into bad habbits so I try to read it every year, just to remind me of how to communicate with people in an empathic manner. I definitely recommend this to EVERYONE. There is not downside to learning these skills, whether you are a manager of people, or in a relationship with someone. These skills translate to almost every kind of human interaction.
P**A
It is difficult to apply, yet to understand it is a breeze — so well written!
This book is clear. It is simply so well structured, with quick summaries at the end of all chapters; almost every other chapter has a "NVC in Action" at the end, also, that presents a complete exchange between persons in conflict using NVC; each chapter is divided in bite-sized sections that follow the steps in the presentation of the topic. You may find the content hard to practice, but you will get all the concepts. The sheer quantity of examples is amazing, truly betrays the experience of the author using it in real life. Whenever I felt unsure wheter I understood a concept he came with a situation that made it clear, all in a style that is very engaging and readable. If you have any interest in Non Violent Communication, do pick this one up and read. It introduces and gives firm ground in presenting the topic to anyone.
W**E
How to Talk So People Actually Listen—And You Stay Friends!
This book is like a masterclass in communication that should honestly be required reading for, well, everyone. Marshall Rosenberg breaks down the art of speaking and listening in a way that helps you avoid conflict and actually connect with others (even when you really don’t agree). The best part? It’s not just about avoiding fights; it’s about building stronger relationships. The steps are practical, with real-life examples that make you go, “Oh, I’ve totally been in that situation!” The focus on empathy and understanding makes it feel less like a self-help book and more like a life skill manual. A minor con? It takes some practice to apply the techniques, especially if you’re used to reacting emotionally. But hey, Rome wasn’t built in a day, right? Some parts might feel repetitive, but I think it’s intentional to drive home the key points. Overall, it’s a powerful guide to communicating in a way that reduces misunderstandings, resolves conflict, and fosters compassion. Highly recommend if you’re ready to level up your people skills! 4.8/5
C**D
Great tools to use in conflict
Important read for anyone who is impulsive in conflict
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