--- product_id: 19025411 title: "General Electric's Six Sigma Revolution: How General Electric and Others Turned Process Into Profits" brand: "george eckes" price: "₨13667" currency: LKR in_stock: true reviews_count: 7 url: https://www.desertcart.lk/products/19025411-general-electrics-six-sigma-revolution-how-general-electric-and-others store_origin: LK region: Sri Lanka --- # General Electric's Six Sigma Revolution: How General Electric and Others Turned Process Into Profits **Brand:** george eckes **Price:** ₨13667 **Availability:** ✅ In Stock ## Quick Answers - **What is this?** General Electric's Six Sigma Revolution: How General Electric and Others Turned Process Into Profits by george eckes - **How much does it cost?** ₨13667 with free shipping - **Is it available?** Yes, in stock and ready to ship - **Where can I buy it?** [www.desertcart.lk](https://www.desertcart.lk/products/19025411-general-electrics-six-sigma-revolution-how-general-electric-and-others) ## Best For - george eckes enthusiasts ## Why This Product - Trusted george eckes brand quality - Free international shipping included - Worldwide delivery with tracking - 15-day hassle-free returns ## Description General Electric's Six Sigma Revolution: How General Electric and Others Turned Process Into Profits ## Images ![General Electric's Six Sigma Revolution: How General Electric and Others Turned Process Into Profits - Image 1](https://m.media-amazon.com/images/I/71INie-BuuS.jpg) ## Customer Reviews ### ⭐⭐⭐⭐⭐ Intriquing Application for Business & Beyond! *by R***D on April 19, 2001* I read the Six Sigma Revolution because of my facination with exploring ways to improve the quality of life, both as it relates to business as well as to relationships and life generally. Every now and then an author comes along who not only has technical expertise but also has both feet on the ground. George Eckes has painted a picture that illustrates not only mastery of Six Sigma content, he also exemplifies giftedness by communicating profoundly detailed concepts and principles with clarity and simplicity. And he paints his picture with splashes of fun and humor.I believe that anyone who is committed to improving effectiveness and efficiency in their world, whether in their business or in their personal lives, can benefit significantly by reading the Six Sigma Revolution. I'm looking forward to getting a copy of his next book, Making Six Sigma Last. ### ⭐⭐⭐⭐ An Insider's Look at the Six Sigma Revolution *by J***A on January 20, 2001* Having graduated from Jack Welch's School for Wayward Boys, I found George Eckes' "The Six Sigma Revolution" to be a revelation.I left GE some months ago quite frustrated with the company's application of Six Sigma. Even though all salaried employees were trained as Green Belts, even though all managers took great care to spout the proper nostrums at the proper times, nothing really changed much in how we operated.I worked on a new product program which served more as salve to the egos of engineers than to improve our product for our customer. I and a few others fought valiantly to ensure that the voice of the customer was injected into the process, and that the design capability was measured and reported through Six Sigma scorecards. This was all deemed to be unimportant in the rush to get the product to market.Eckes' book reveals why this was so.Early on, he had counseled Jack Welch that Six Sigma rests on two pillars: customer satisfaction and process capability. It's quite simple: ask the customer what he wants and fine tune your process to efficiently deliver it. Thus you both increase revenue (through customer loyalty and product quality) and decrease costs (by eliminating the hidden factory and focusing only on customer CTQs). Welch being Welch, he completely ignored the former and focused on the latter, to great effect.In 1999, Welch realized that this was a mistake, as customer after customer inquired why they didn't notice a change in GE's products and services after the Six Sigma introduction. While shareholders realized double-digit growth year after year, customers saw the same old mixed bag of products and services. Welch immediately launched a major initiative to reduce customer span and inject the voice of the customer into GE processes.Eckes, to his credit, indulges in a bit of well-deserved "I told you so." After all, it's not often one proves the most admired CEO in the world to be wrong.This is an excellent book covering the whys and wherefores of a Six Sigma introduction. For those of us in the trenches trying to effect lasting change in our companies, this is an indispensable resource. If you're looking for an in-depth guide to the tools employed in Six Sigma project execution, grab "Implementing Six Sigma" by Forrest Breyfogle instead. ### ⭐⭐⭐ Another superficial book *by A***S on June 5, 2013* This booh is more appropriate for managers who want to know what Six Sigma is. The main merit of the author is that he gives two examples: one in manufacturing ando other in service. For a first reading into the theme that is ok. ## Frequently Bought Together - General Electric's Six Sigma Revolution: How General Electric and Others Turned Process Into Profits - Six Sigma for Green Belts and Champions: Foundations, DMAIC, Tools, Cases, and Certification --- ## Why Shop on Desertcart? - 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016 - 🌍 **Shop Globally** — Access 737+ million products across 21 categories - 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price - 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members) - 🔒 **Secure Payments** — Trusted payment options with buyer protection - ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews **Shop now:** [https://www.desertcart.lk/products/19025411-general-electrics-six-sigma-revolution-how-general-electric-and-others](https://www.desertcart.lk/products/19025411-general-electrics-six-sigma-revolution-how-general-electric-and-others) --- *Product available on Desertcart Sri Lanka* *Store origin: LK* *Last updated: 2026-04-22*