SportRack SR1001 Rain Gutter Square Crossbar Roof Rack System, 56Inches, Black

Support from the manufacturer is a illusion, my process went through a email address on sport racks website, I was auto responded that the email isn't monitored and to use a support ticket system, that came back with a email that the support ticket system covers 800 companies, which one was I trying to reach, which led me to a phone number.. I gave up without calling it's easier for me to share this in 10 product reviews