Torq Carry-On Spinner

Well made suitcase!

I have had a set of Briggs and Riley luggage for over a decade. Every time it tears or breaks I drive a half hour to a local store and they fix it. The last time they offered to replace it for a discount on a new suitcase. My husband didn't want that suitcase replaced and got the free fix instead. I looked online and found this carryon bag. I was tired of my old one with only 2 wheels and too small to fit my laptop or printer, which I take with me when I'm on writing sabbaticals. This had ALL that! It was rather pricey and you won't find them discounted anywhere. Briggs & Riley has sales but not on this. I actually ordered this first direct from the manufacturer but received one that had a defective lock. They accepted the return and refunded it. I was running out of time before my next writing trip so I ordered through Amazon with my prime shipping. The package got lost! I ordered it again and got a new fully-working luggage before my trip. The lost bag was still lost weeks later but I couldn't do a quick return on my own. I already dread having to contact Amazon returns because it's so hard to get a human being, but I did (rather quickly) and she was able to verify it was lost and issued a refund. It took a couple weeks for all the refunds from both places to show up but I was on the beach editing my book, which I'd typed and printed using what I brought in the carryon. Oh, and this is the international size, which is smaller than domestic and my 15" laptop and portable printer both fit! I LOVE BRIGGS & RILEY! Just wish they were less expensive...but hey, if you only have to buy one and it last a lifetime it's worth it. Before B&R I went through luggage every other trip!

TL;DR: I wanted the $500 I paid for this thing to mean that it wouldn't fail on me. Instead, the $500 was for prepaid repairs. For the three trips it'll last before a repair is needed, why not just buy a new $150 luggage every trip? This trunk is a time sink that is not worth the effort for any frequent traveller. I expected this medium trunk to last more than the three trips it took to warrant sending it in for repairs. Go on the warranty site to see if there are any repair centers near you because there weren't any near me. Gotta pay for a $30 prepaid label and you need to pack it yourself. 3 trips in and one of the corners got pushed in deep. Couldn't pop it out myself. The following trip pushed the other corner in. Loud squeaks from the rolling handle because cracks formed between the handle mounting holes and caused the shell to rub up against itself. Sent it in, got it back a month later. Handle still sqeaks. Had to take it apart myself and identify the issue: cracks in the polycarbonate shell between the two mounting holes of the rolling handle on either side. Red duct tape in the pics show where I patched it. These mounting holes being positioned so close together and lined up perfectly at a high stress location is such a newbie engineering design error. Any undergraduate engineering student would avoid this design. At this point, I just stopped the squeaking and am waiting for it to completely tear out so that I can send it in for repair again. Imagine it tearing out while on a trip. My impression of it when it was brand new: flimsy, spacious, and cumbersome. The zipper location, althought convenient, disconnects the front wheels from the back wheels. This thing will flop about like jello on a string whenever you pull on a handle. The material can't take it as shown by the stress cracks that developed on the roll handle. It's cumbersome because it only has handles on 2 of the 6 faces. For a luggage of this shape and size, Briggs & Riley are either being cheap or stupid for not putting in at least one more handle. It's spacious as it is a trunk. You can fit a lot of stuff in it so long as it's not a suit. If you're packing formal clothing, a traditional luggage shape would be better. You would need to fold a suit into thirds to fit in this trunk as opposed to halves in a traditional suitcase.

NICE, LIGHT AND ROLLS EASILY. I LIKE IT.

For the price, this should be an incredible carry-on spinner. It's good, but not fantastic. The latch for the laptop opening is just ok. I've had it come open on more than once, so I had to start locking the three-digit lock. Kind of a pain when you're not checking it in. I did have this dropped from tailgate height when a valet mispacked our luggage. No damage to my laptop, so I guess that's a testament to its good construction and padding. I like the color, although it is a bit darker than shown. The ID tag holder isn't the best. I have lost one ID card already. I do like the contrasting orange zipper stitching which helps it stand out on the luggage carousel. I've taken this on a number of flights and, other than the computer compartment opening, have had no issues. I do like this line of luggage. Overall construction quality is excellent. The interiors are very nice and very functional and it has stood up to American, Hawaiian, and Delta luggage handlers without breaking.

Best carry on I have ever owned. The laptop storage is genius! It’s tough as nails and still looks brand new (which it is not, at all!!). I don’t mind paying a bit more for quality like this.

Ot traveled yet with it. Let’s see. Will come and update

Form and function are pretty much perfect. Add a lifetime guarantee and absolute perfection is reached!

I’ve used many other brand of trunks in my life span and I would say this is the best quality and amazing extremely smooth wheels that could find, the only closes competition I would think of is R****a, but B&R beats them hands down in terms of material quality and price point.

No doubt it is a decent carry on sized luggage. However, for it's price I would expect more. As other say online, the front pocket is useless when the carry-on is packed, as the contents protrude into the front pocket. It's even so bad that the entire front flap bulges, especially the edge between the two bottom hinges. I just hope it never get's caught behind anything when checking the luggage. Only the two hinges and the lock on the top hold the front in place. The front flap also prevents the suitcase from being taken into the rain as it easily allows water to get in, the zipper was ok though. The quiet wheels are ok, but not as good as suitcases with Hinomoto wheels, which are featured on cheaper suitcases of other brands. There is no pocket on the inside but the inside flaps hold everything neatly in place, the zippers are smooth, items won't shift much. As for looks, I think it looks great, just hope they release a version without front flap, it would allow for more space (which is already a lot!) and make for a sturdier case, as the rest of the case is very sturdy and well build. And don't forget the lifetime warranty, which is how I found this brand in the first place.

What all other cases aspire to be… I travel extensively for work. Week in week out. This case is built like a tank. It’s light, it’s perfect if you pack correctly for at least 7 days. Ample room for more - and considering the price of other cases in the premium category - the lifetime warranty makes this the best in class case… if you have this sort of money to throw at luggage - don’t hesitate, just buy it. You won’t be disappointed.