Keurig K-Supreme Single Serve K-Cup Pod Coffee Maker, MultiStream Technology, 4 Brew Sizes, 66oz Dual-Position Removable Reservoir, Black

OK so this review is an overall review of not just the product but Amazon as well. I have had this machine around 3 months now. The machine itself is amazing. The ease of use from the previous generation one is night and day. Things i like: The handle on the water reservoir.. finally.. LoL. The reservoir plastic is also thicker and more durable. My previous model reservoir was thinner plastic and cracked and it was also curved. This machine's water container is rectangular so more solid. That in itself makes this machine worth it. This machine makes hotter coffee and the over ice feature is nice. I love the grey color. What i dont like: Lid will not close all the way with reusable K-cups. Will not close even with the Keurig branded ones. This is only cosmetic it seems though. Functionality seems unchanged. When i use this coffee maker the LED lights in the kitchen will flicker. The previous model did NOT do this and had similar wattage rating and a grounded plug. The wattage is listed on this newer machine is 1520W. the only other thing on the same circuit is the LED lights. This coffee maker does NOT have a grounded plug. Maybe this is why the lights flicker? I got a great price on this for Black Friday time. The first one i got was DoA and would not turn on. It had very obviously been repackaged and retaped. Getting an Amazon chat associate is not as easy as it should be. The AI questions absolutely suck! I was able to finally get a rep on chat and they did make it right. Had UPS come and pick it up at my home which saved me a trip to the UPS store that has lines out the door. The new machine I received is working great so far!

This is March 2026. We bought ours in June 2025 and it has delivered great coffee since then. This morning, it (apparently) blew a thermo-switch and shut itself off. I called the Warranty number (found in the User Manual) and spent about 15 minutes speaking with a Customer Service rep. He was quite agreeable in nature. After ascertaining that it was broke, he emailed me a claim form which took less than 5 minutes to get through. I expected to wait a week for a reply. It was approved within an hour, and they told me a new one was on the way (...shipping info to follow). After having spent over $140 on the original, I'm thrilled to have a customer service react so expeditiously. I highly recommend the coffee maker and the Keurig.

I've used Keurig coffee makers for many years. I really like the K-Supreme. It's compact, brews a cup of coffee quickly, has a strong brew option and I like having the serving size options (4, 8, 10 and 12oz). The problem I had is it stopped working after 8 months - it would not power on. Granted I used the coffee maker a lot - 5 to 6 cups a day - but it should last longer than 8 months. My guess, and it's just a guess, is the thermal fuse went - there was a slight "burnt electronics" smell when it stopped working. Keurig did honor the 1 year warrantee and shipped me a brand new replacement unit at no cost and I did not have to return the defective unit. A word of warning, I had to prove the unit was purchased on Amazon and shipped directly by Amazon. Apparently, Keurig may not honor the warrantee if the unit was purchased from a third party seller. The warrantee claim process was challenging at best. The call center is most likely overseas. Information like your email address is repeated back to you in a Alpha Charlie Bravo manner. Even with that, the Agent got it wrong and I waited about a week for an email to start the claims process. A call back confirmand they had my email address wrong. I submitted the required proof of purchased information and my claim was denied. Another call resolved that when I pointed out the receipt showed I purchased the item on Amazon and I told the Agent I had additional proof the unit was shipped directly by Amazon. My claim was then approved and I received a brand new replacement with all accessories in about one week.

Keurig® K-Supreme Single-Serve K-Cup Pod Coffee Maker, MultiStream Technology, Gray The coffee maker comes packaged in a retail box, exactly as you'd see on the shelf in the store. There are photos on the outside and basic specifications listed. Opening the box, right on top. You have what appears to be an instruction booklet, a filter assembly, and a coffee filter. The coffee maker is cushioned well using recyclable pulp-style cardboard packing. The coffee maker itself is further. Cushioned by a large foam bag. The removable pieces of the coffee maker are taped with that removable appliance tape we're all familiar with. One feature of the coffee maker that I hadn't realized from the pictures in the ad, the water reservoir has a large handle molded into it, to make it easier to pick up and move when you're refilling it. The lid over the pod section is very different from their earlier machines, it has five prongs that protrude out from the upper gasket, what looks like an oversized piercing needle, and four locator/ spacer prongs. The pod holder does pop out for cleaning or using a bulk coffee adapter, but it is pretty stiff to remove. It has a locator notch and three little snaps around the circumference to lock it in place. When setting up the coffee maker, after washing the reservoir, you'll have to soak the carbon filter assembly before putting it into the filter holder. The filter holder is a little different from what I've seen in the past, this one is completely clear plastic and has a snap arrangement at the bottom for the filter. You have to press both sides at once to get the filter holder out, which isn't evident at first. If you look closely at the two sides you'll see where you are supposed to press. There is a paper insert in the same plastic bag that holds the filter assembly, giving you step-by-step instructions and some helpful pictures. Looking at the packet with the instruction booklet, they note in several places that this is a new design that can use standard pods, but if you wish to use bulk coffee, you'll need a new adapter as the bulk coffee K-cup adapter is different from the old style. They have an explicit warning stating that you must use the new style adapter with the machine, and that the older style is not compatible. After cleaning and soaking the carbon pod for the water filtering, you'll have to make certain that you rinse it thoroughly, as there is indeed some charcoal dust that will come out of the filter. After you have put it into the new style holder, the holder has a snap-in locking mount at the bottom of the water tank. It takes a little bit of fiddling about, but once you have it in the right position it will click and snap into place. The new instructions for this machine recommend what they call a cleansing brew before trying to make coffee in it. When you first plug it in, all four cup sizes will blink. They recommend choosing the 8 oz button and then pressing the brew to start a cleansing brew to clean the machine. They note that you only have to do this one time, but I would recommend doing this after making hot chocolate or similar powdered non-coffee brews, as if the chocolate dries in the needles it can clog things up. Up. Also included in the instruction pack is a notation that you can save 50% off of K-cups from Keurig.com if you register your new coffee maker, and they also include printed grocery coupons for money off of pods and the descaling liquid they recommend. Making coffee with this machine is a similar procedure to the ones they've had in the past. The difference is what the machine does to the pod. Those five little protrusions under the lid all poke into the top of the pod, so you're used. Pod has a pattern of holes on the top in it like a five on a die. The bottom of the pod still has one hole, like we've seen in the past. I can only presume that those five holes are all pushing steam and hot water into the pod to process the coffee better. Personally, I can't see where it changes the taste of the coffee much, it tastes like it always does. Hot, smooth, and full. Being naturally curious, I had to pick open the cover on the used pod. To me, it seems like the used pods' grounds are dryer than some of the old ones. I think this is where the five holes in the top come in. The machine has forced the water (As steam?) through the pod harder and faster to thoroughly brew the coffee.

Perfect for individuals or couples who don't drink enough coffee to make a full pot and waste the rest. My wife and I typically only drink about 3 cups each morning. We used to brew coffee by the pot, but even limiting the brew to four cups, we still ended up wasting a cup. Our previous Keurig K-Supreme stopped working, so we tried another brand that offered both K-Cup and coffee pot capabilities. We were expecting company for Christmas, and this seemed to be a good idea at the time. The Keurig K-Supreme provides a much more robust flavor and gives a comparable amount of coffee in about half the time of the other brand. We purchased the other brand about a month before Christmas, so we could try to adapt to it. After a week, I ordered the K-Supreme and stored it until after the company left at the end of the holidays. The K-Supreme is easy to use, fits on the coffee station counter, and under the cabinet with no problem. If there is any fault with the K-Supreme, it is the tendency to fail after several de-scaling periods. I think the solution would be to de-scale the unit more regularly and not wait until the warning light goes off. It may be the mineral content of our water, but we do use and replace the water filter in the tank regularly. I have seen cleaning tablets offered on Amazon. I plan on giving those a try. The only other nit to pick, and it is probably the result of using fine-ground coffee in the mesh pod that comes with the brewer. We had purchased ground coffee for use in the brewer from the other company. It works just fine and does not pass the fine grounds through the mesh, but the grounds get so tightly packed during brewing that it is difficult to clear the grounds from the mesh cup. After the ground coffee is gone, we will switch to medium grind.

This is a great coffee maker! What’s to love you may ask? 1. The handle on the water reservoir makes it so easy to lift it off the base and carry it the sink for easy filling. 2. The water reservoir holds 66 oz which is only slightly less than my 2.0 3. The small footprint is amazing! My Kuerig 2.0 was huge so this is just so cute. 4. The Iced Coffee button does NOT heat the water so there is minimal ice melt. My coffee and cup were immediately cold and refreshing. 5. I haven’t had to clean or descale yet because it just delivered but I think it will be easier and less awkward. 6. There is zero waiting for it to heat and it’s quiet. 7. The Strong Brew really does make a bolder tasting cup, even with my decaf pods. I highly recommend this model. The spring loaded handle takes a little getting used to, just raise it slowly and don’t let go until it is straight up.

Nice small footprint and water reservoir is a decent capacity. The only downside is that this model appears to last for only about 2 yrs. This is the 3rd one I've purchased in 4 years. Works great until it just suddenly quits. I use it every day so I'm ok with the 2yr life considering the purchase price and the footprint is ideal for my countertop.

Whatever you do, don’t descale this system. It will never work right again. I bought two Keurig Supremes, one for me and one for a gift. The descale light came on for the first time and I used the Keurig brand descaling kit. Watched the video and followed the instructions to a T. The next day, the machine doesn’t dispense water, the intake is clogged. I research all the steps online, watched videos with tips, and one hour later I get it working again. It works the rest of the day. The next morning, same thing. The water isn’t going up the intake. I talked to others I know who have this model and they also tell me they had similar issues after descaling. I’m sad because I was really happy with this model, but if this is the experience people have, Keurig needs to address it. I’ve warned the person to whom I gave this model as a gift to not bother. On Thursday, I connect with Keurig Customer Support on Chat. The agent sent me a worthless link, just the video I already watched and disconnected the chat as I was typing a response. So rude. On Thursday, I then called Customer Support. A woman answered, then as I am giving her my email, she acts like she can’t hear me. On Friday, I call customer support again, a man answers. This time, his voice is coming in so garbled. He disconnects again. It wasn’t my phone, I’ve been using it all day with zero issues, it’s Keurig’s setup. On Friday, I call again, this time, the female agent walked me through actual troubleshooting steps. With the filter removed, I was able to flush the tank. I’ve run 12 empty cycles through the system and water still has dark flecks in it, but it amounts to nearly 3 solid hours of flushing the system just to get a cup of coffee. Their machine and maintenance and support is inconvenient and unreliable. The machine worked for the rest of the day on Friday, but on Saturday morning once again didn’t intake water or dispense coffee. On this call, I went through another troubleshooting session and Keurig agreed the machine was under warranty. The replacement arrived on Tuesday so we’ll see how things go this time. It was disappointing experience with Keurig.

I like this Keurig coffee machine. I like the matte white finish as it looks so clean. When you have the unit sert for strong coffee, it does make strong coffee which I enjoy. It is quiet and works quickly. It is very stylish.

Excelente opción para quienes gustan del café

It’s great to have the different sizes along with the mug size that is not common on most machines.

Conocí esta cafetera funcionando en un lugar fuera de mi casa y me gustó mucho. Califico la experiencia de compra pues mi artículo llegón con etiqueta de REACONDICIONADO y nunca logré que funcionara. La devolví.

No me gusta la falta de instrucciones para iniciar su uso correctamente. La falta de cápsulas y el nombre de ellas de acuerdo al tipo de cafe’ de su contenido.