Strategic Benchmarking Reloaded with Six Sigma: Improving Your Company's Performance Using Global Best Practice

This book is an easy read, and the case studies and examples given make the topic easier to understand. Recommended for anyone wanting to freshen up their business' operation.

Great read. it had a lot of great Lean tool and techniques in the reading. A must order for all LSS CPI managers.

Book was fine but the content and concept seem outdated. I did pickup one good aspect of benchmarking. I used this book for a bachelor degree program.

Great purchase

Good book. Great for the class I was attending.

Great!

Excellent guide for understanding the usages of Six Sigma.

Seems to be a new one unlike a used one. It is a good choice to purchase this book and it's good for learning management

Great book very useful