🌟 Elevate Your Home with Smart Style!
The Yoolax Smart Motorized Cellular Shade is a customizable, energy-efficient window treatment that offers 100% blackout capabilities. Designed with a cordless feature for safety, it integrates with smart home systems like Alexa and Google Assistant, ensuring convenience and control. With a unique honeycomb structure, it provides insulation and sound absorption, making it perfect for any room. Easy to install and made to order, these shades are the ideal blend of functionality and modern design.
J**E
Good product, until it breaks, but customer service is great
I liked the quality of the blinds, and the ease of installation even for someone like me who isn't very handy. They work great with Bond app integration and Google assistant. Unfortunately, it tends to break where one side of the blinds raises/lowers more than the other after about 6 months to 1 year. Thankfully, Yoolax customer service has been responsive within warranty to replace them.
J**S
Excellent Customer Support
Shade was purchased almost a year ago, and was easy to install in place of an old blind that had seen better days. No problems with the Yoolax blind until recently when it suddenly stopped in the middle of opening. Contacted customer service who were very helpful in trouble shooting and resolving the issue (problem was my placement of the solar panel in a suboptimal location).
E**U
Works as expected but…
Let’s just get the very few negatives out of the way. Despite the careful and protective packaging, the shade had a minor dent on the front of the aluminum header straight out of the package so that was a bummer. It is small but noticeable. Our shade is about 75” wide, when the shade is completely up, there’s a bit of a sag right in the center.Onto the positives: the shade works just as expected. The remote was a little confusing to set up (even with instruction) in the beginning but we eventually got the hang of it after a few tries. The motor works smoothly and quietly, slightly slow (maybe about 1” per second). We have the blackout version and it filters out light perfectly. We installed our shade right on the trim so it’s not completely flushed to the wall, a little light still come out on the side but I’d imagine if close to the wall, it’ll filter out 90+% of daylight. I was able to install this by myself without help. It wasn’t easy due to the nature of the width but still manageable!
A**R
Good Product and Awesome Customer Service
The blinds look pretty nice - I had ordered 100% blackout with 2 inch extra width for complete privacy.Installation took 5 minutes - Just screw 2 clips above the window.The motor is quieter compared to what we had before.Above all, the customer service is awesome. I had an issue with the measurement of 1 window - the customer service was prompt to explain me the issue and gave the refund. I then placed the new order.
U**J
Good product. But poor quality control
All in all I'm happy with the Yoolmax blinds. It is obvious they are not ready for distribution in the USA. They came with 2 sheets of, (I guess instructions)... In Chinese.! Who ever packed my blind cut their finger because there was evidence of dried BLOOD on 1 of the blinds. I contacted the Amazons' "contact the seller". I must say once I got to the support group for Yoolax, they were very communicative, helpful and prompt. However, they were limited in their technical expertise. The only reason that I didn't push to return them was due to Michael from tech support stating he would assure we would get them running together. And he fulfilled his commitment.Finally, I might purchase more for my bedrooms, because I really like these blinds. They are fairly good quality. But most of all, I like them going up and down on my set schedule. BUT, I would not recommend them to anyone who is not technically savvy, or willing to spend the time "deciphering" the instructions.Ordered: Dec 13, 2020Received: Jan 4, 2021Jan 6 2021 Messaged "contact the seller" about dried BLOOD on battery AND No directions. The response was to credit $30 to Amazon account.Jan 10 2021 Message about bad remote. The response was another copy of the .pdfJan 14 2021 The shades are not working. I have 2 remotes with 2 blinds. One of the remotes has the mode & time set buttons inoperative, No click when depressed. (See previous complaint). I deleted a channel in an attempt to sync the "BAD REMOTE". Now NEITHER blind works. Please do not send me ANOTHER instruction manual. Either PLEASE contact me directly, send me a replacement remote, or refund me the $686.88, that I paid for the blindsJan 15 2021 Thank you for the YouTube videos. Unfortunately I've already utilized videos along with the directions you sent.I spent most of day of troubleshooting. Here are some details I discovered.1 There has NEVER been any beeps, (sound) when programming.2.One of the remotes has NO DISPLAY.(This remote has the "M" and "P" buttons nonresponsive). It does display the channel when toggling <>.3.I deleted a channel. Thats when I lost ALL control of the shades4. I performed the reset procedure. The motor cycles 3x. But no reaction when pressing P2 on either remote. I would like to get these blinds working ASAP. Is it possible to get the remotes expedited?Jan 20 2021. I received 2 new remotes. After re-reviewing the you tube videos, while referring with the instructions. I had the blinds working in 2 hrs.In conclusion, if you shop around for battery operating blinds, you should discover these are a good value... but ..
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