Is the mask machine washable if I wash it in a delicates bag and hang dry?

It has a cover like a pillow case with the straps attached... That can be washed... Its seems thick enough that you shouldn't need to wash the bag inside..

Can you wet the mask with hot water and then also insert the heated pads. Plus is the mask washable so you can clean it periodically.

You could get it wet but I wouldn't retain water as it is nylon. You can wipe it with a damp cloth but I don't think you could wash it in the washing machine .

Was the purpose for 2gel packs to give a backup, or are we supposed to use both at the same time.The video looks like she only heated 1 bulkiness of2?

I only use 1 at a time. I assumed the extra gel pack is a backup

can you microwave the insert (if so how long) or only boiling water to heat?

Best to do it only in boiling water as mfg instructs--I microwaved my first one, noisy rupture ensued--nothing violent, but did ruin the mask--THEN I got around to reading the instructions (my bad) .

Desertcart Logo

Deliver to Sri Lanka

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

👁️ See the difference with every blink!

USER FRIENDLY - Ready to use in just 2 minutes—no mess, no fuss!
VERSATILE USE - Hot or cold therapy for personalized relaxation.
INSTANT RELIEF - Experience soothing comfort for tired eyes in just 10 minutes!
LONG LASTING HEAT - Advanced gel packs retain warmth longer than competitors.
TRUSTED BY PROFESSIONALS - 100% doctor endorsed for effective eye care.

The Magic Gel Luxury Heated Eye Mask offers rapid relief for various eye conditions, including dry eyes and blepharitis. This innovative eye mask can be used hot or cold, is hassle-free to prepare, and is backed by medical professionals for its effectiveness.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.