West Bend 33600 Coffee Urn Commercial Highly-Polished Aluminum NSF Approved Features Automatic Temperature Control Large Capacity with Fast Brewing and Easy Clean Up, 100-Cup, Silver

Works well. Heats fast. Lightweight

I bought this coffee urn several weeks ago and have used it every week since...for TEA! I drink a lot of tea, all kinds of tea really, but mostly black, and it has to be FRESH brewed. I used to make tea every 1-2 days using one of those lightweight plastic brewers, which works fine too, it just couldn't keep up with my demand & I was getting really sick & tired of making it so often. Now I make it just once a week on weekends, 2.5 gallons at a time. I had researched a bunch of different kinds of commercial type tea brewers, but for some reason they seem to run in the $200-600 range. I've made a lot of tea in my regular coffee pot too, so I started looking at these large coffee brewers as a possible alternative. I figured for the price, it would be worth a try. So far, I absolutely love this thing! So easy to use, so easy to clean! If tea would stay fresh for 2 weeks at a time, I'd make 5 gallons instead. I bought a 2.5 gallon plastic water jug (rectangle gas can shape) with a spigot from Walmart for a few bucks, fill it up once the fresh brewed tea cools down, and store it in on the top shelf of my fridge. It's a miracle. So the point of this long review is really to brag about this thing as a cost-effective tea maker, as it's already proven to be an incredible coffee maker. I've also got a half-dozen other uses in mind for it! Zero complaints. SPECIAL NOTE: If you plan on using this machine to make tea (or coffee for that matter), you MUST keep in mind that the "cup" marks on the side of the urn indicate the philosophical international "standard" (it's complicated) fluid ounces for a cup of coffee (roughly 5.5oz), NOT the U.S. standard of 8 fluid oz. in a cup. So that's roughly 100 5.5oz cups of coffee. When you brew tea with tea bags, their measurements are 8oz. per cup as a serving. 320oz in 2.5 gallons is 40 servings at 8oz./cup. The family size tea bags I use brew 4 8oz. cups per bag, so I need 10 bags for 320oz. Just saving you the trouble...

This product works great, I use it for brewing tea and happy with the results

I bought this to handle up to 60 folks for breakfast and it is better quality than expected. It made excellent tasting coffee. 50 cups made in 20 mins. Easy to clean. (I used coffee filter Bags to insure no grounds in coffee…. don’t know if the basket alone would result in grounds or not.) We also bought the smaller, simpler WestBend percolator to use for De-cafe coffee….and it was VERY FAST and made excellent coffee…. Don’t know why this review-process won’t allow me to offer individual reviews of the products.

I just got this 3 days ago and have made 3 pots of coffee so far. I burnt my tongue on the very first sip of coffee because it was so hot. It takes about 30 minutes for my large mug of coffee to cool down until I can drink it safely without burning my tongue. I really like the percolator because it keeps recirculating the water over the grounds making the coffee stronger while using less actual coffee grounds. You know when the coffee is done because it stops percolating. There is a groove on the bottom of the inside of the percolator so if any grounds get through the basket, they will settle in this section and won't pour out the spout. It keeps the coffee extremely hot as long as you have it plugged in and coffee in it. It doesn't burn the coffee like a regular coffee maker will do. I would of given it a 5 rating but the lid does not lock in place as described on Amazon's page. It just turns into a slot and can easily come off and if tipped over, it will still leak even with the lid in place. The lid is also not heat resistant as described on the Amazon page. The lid is just plastic and the coffee is percolated up against it so when the coffee is hot, the lid gets hot. If you accidentally knock it over, DON'T try to grab it because you will burn yourself since the only spot that doesn't get hot is the base. Even the plastic handles get pretty warm. The spout works really well but since it is really low, you have to slide the percolator close to the edge of the counter to get a large cup under the spout. This may be hard to do because the plug cord is somewhat short so you need a electrical outlet close to where you want to pour your coffee. It is just long enough to do this on a standard kitchen counter (from the back edge of the counter to the front edge of the counter). However, doing this, you truly take a chance of knocking it over onto yourself and having extremely hot coffee leaking out on you since the lid does not lock into place and still leaks even when in place and tipped over! 3 things would truly make this a GREAT percolator: 1. give it taller legs so you can get large coffee mugs under the spout without having to slide the percolator close to the edge of the counter. 2. Actually make the lid lock with some kind of stop so it clicks into place. 3. Make the lid insulated so it doesn't get hot from the coffee percolating up against it. You can't make it truly spill proof because the heat and steam would build up inside and make the lid explode off unless you make some kind of pressure release in the lid. I would still recommend this percolator because I really do like it, but I would also warm people of the hazards of it being extremely hot.

Very poor quality and this seller is not an authorized retailer. The unit failed in 60 days and west bend will not honor the warranty

Great ! We use this every day at our American Legion Post

Heating element stopped working that's the only thing wrong but it was used for a while tell the element went out