Desertcart Logo

Q: The bottom of my cup is not flat. There is a rounded surface to it. It makes the cup wobble when placed on a flat surface. Is this normal for the cup?

When I first got my mug, I had to spend an hour, scraping the sticky rubber off the bottom, and when I did some hard plastic remained sticking out from the middle on the bottom. That sticky rubber prevents the cup from sliding but I don’t live on a sailboat.

Q: Want to buy replaceable lids for Copco 16oz Mug?

Copco is owned by Wilton. I just requested two replacement lids with gaskets (they come together), and they are sending them free of charge. From the link on their website: For questions about product use, instructions or to request replacement parts or materials call 1-800-794-5866

Q: Does anyone have problems with being able to drink all contents? I just got a 16-oz hot bev cup. No problems with the seal at all, but it seems like once I get to about 1/2 of coffee/tea left, no more liquid comes out of the drinking hole, and I have to remove the lid to finish the beverage. To this point, this ruins…

When the cup starts getting down to around 1/2 way empty, your nose starts touching and blocking the little air vent in the center of the lid. This prevents liquid flow. Once you realize that this is the problem, you’ll become aware, and avoid pressing your nose against the air vent hole. TIP: You could drill another small hole up towards the opposite edge from the mouth hole. I’d drill it 1/2 way in between the current center hole and the outer edge, to avoid interfering with the seal.

Q: Does it leak after weeks of being used? I really want to buy it but I need to know if it leaks

You have to screw the lid on very carefully; it's possible to have it slightly cross-threaded which allows it to leak. Be sure to turn it backwards a bit until it's firmly seated, then proceed to screw it on tightly and it won't leak, even after weeks of use. Being plastic with only 1 thread it's a bit trickier than screwing a metal nut onto a bolt.

Deliver to Sri Lanka

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Have a Question? See What Others Asked

The bottom of my cup is not flat. There is a rounded surface to it. It makes the cup wobble when placed on a flat surface. Is this normal for the cup?

Want to buy replaceable lids for Copco 16oz Mug?

Does anyone have problems with being able to drink all contents? I just got a 16-oz hot bev cup. No problems with the seal at all, but it seems like once I get to about 1/2 of coffee/tea left, no more liquid comes out of the drinking hole, and I have to remove the lid to finish the beverage. To this point, this ruins…

Does it leak after weeks of being used? I really want to buy it but I need to know if it leaks

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

₨9625

Duties & taxes incl.

Sri Lankastore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

Secure Transaction

ChatGPT - opens in a new tab Perplexity - opens in a new tab Claude - opens in a new tab Grok - opens in a new tab Google AI - opens in a new tab

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

Imran F.

Very reliable shop with genuine products. Will definitely buy again!

2 weeks ago

View all Trustpilot reviews

Reusability	Reusable
Material Type Free	BPA Free
Product Care Instructions	Machine Wash, Microwave Safe, Hand Wash Only
Material Features	Insulated
Material Type	Plastic
Item Weight	6.6 Ounces
Number of Items	1
Item Dimensions W x H	3.66"W x 6.78"H
Unit Count	1.0 Count
Capacity	450 Milliliters
Shape	Round
Pattern	Solid
Occasion	Travel
Color	Green
Style Name	Modern
Additional Features	microwave safe

Copco Acadia Travel Mug, 16-Ounce, Green

Details

Description

Specifications

Have a Question? See What Others Asked

Common Questions