6191402-02 Lima Outdoor Wicker Rattan Dining Set

Product is almost great but our shipment came with 3 seemingly minor defects. I am preparing to exchanging it.Issues:1) Wicker on back of long sofa is torn (see photo)2) Wicker on corner of other shorter couch is also torn (see photo)3) 1/2 Ottomons is missing the elastic loops to attach the cushionIf a rep from the manufacturer/ distributor sees this review, please reach out. I will be returning due to the defects if not resolved in timely manner.