OneSimCard Europe & More Triple SIM Card Pre-Loaded with $5.00 of airtime, Free Incoming Calls and Outgoing International Calls from $0.25 per Minute.

I got the Onesimcard because I would be traveling in 7 different European countries in 21 days. I would be using it for data only, for maps, directions, Google searches, etc., no calling. I wanted to avoid the possibility of big data roaming fees on my US plan and this card represented it would do that and would provide service in all the countries I was visiting, without the necessity of switching SIM cards for each country.I purchased the Data & Roam Sim on Amazon and chose “1000MB 30 day -Super Select data pack” for $19, with $6 remaining credit [which disappeared unused, somewhere along the way]. I was on wifi for the most part, nevertheless, on day 12 the 1000MB data pack ran out. A data pack, of course, never runs out when you are sitting in your hotel room at night, when you could go online with a computer [phone is just too small for this kind of information], contact the provider, check usage, and consider options, etc. It runs out when you are out and about, like in a train station, with other people waiting on you to find the right track, etc. In such a moment was given the option on the phone to click “recharge” which I did. No explanation, or options given. This data pack ran out in 4 days! As I was still in the middle of travel, I recharged again. Each “recharge” was $50 [twice the original price] plus a surprise, unexplained add-on fee of $2.95 for $52.95 each time. Should have been a lot of data, right?Once I was home, when I could get on a computer and see the account, I contacted Onesimcard customer service. The representative explained that clearly it was my own fault and my ignorance that caused the problem. I mistakenly thought that when I “recharged” I would continue with the same product. That is reasonable, I thought. But silly me. Little did I know that I would be switched to a new, different and more expensive product without further disclosure. They would spend my money how they wanted. Apparently, according to the rep, I should have known this. According to him, I got what I paid for [whether I wanted it or not] and that is the end of it.I cannot agree that I “should have known.” It is reasonable to expect that “recharge” means to continue with the same. The company has the choice to be as clear and unambiguous as it wants. It clearly could, at minimum, give an option to continue with the same plan or switch to a more expensive one. [Why would one do that?] It chose to be ambiguous and slam the higher charges on my account.As it turns out, I used 566MB of data beyond the original 1000MB data pack, which would have easily been covered by one additional 1000MB data pack at $19. Instead I paid an additional $105.90. I consider it an overcharge of $86.90. Either that or I should have gotten five 1000MB data packs [5000MB in data] for what was paid. Maybe it is not much in the overall scheme of life, but in terms of being misleading, lack of disclosure, and misrepresentation, it is fully there. It is something to consider when choosing a company.I know this is already long – but this does not deal with the phantom phone call charges, and other disappearing credits and unexplained charges. For example: I did not use the service for calling. Yet I was billed for several calls to Estonia! I don't know anyone in Estonia! Onesimcard is the only business I know that deals in Estonian phone numbers. Maybe most people don't notice, or its too little to question, or maybe they contact the customer-non-service, and get a reply similar to what I got. To wit, I questioned these charges, and this is their reply: “We investigated the calls and our technicians confirmed they were made and connected, and therefore these calls were charged.” Really?! And how does that work? A bit self-serving, don't you think. In any event, this is what to expect from customer service. Just so you know.So from there, I have to question the truthfulness of just about everything they say and do. I cannot even trust their numbers on the data usage. If it is correct, it is the only thing that was correct. So, who knows? Their service did not avoid surprise overcharges as it represented. It did provide service in all 7 countries – at a cost to be determined by them after you sign up.I have advised Onesimcard of these issues. They have failed to respond except as indicated.

I bought one of these for my wife's phone for our recent vacation trip to Germany and Spain, and I bought an  Orange Holiday Europe prepaid SIM card (10GB, 120mn, 1000 SMS)  for my phone. I picked this sim card because it provides a US phone number in addition to its actual Estonian phone number, which I thought would be nice a nice feature for my mother-in-law since she was babysitting our kids. In the end, that reason was somewhat moot since Facebook Messenger worked quite well for messaging and we didn't need to use voice. I also deliberately picked a different sim card so that we would have better odds that at least one phone would work.This product was inferior to the Orange sim card. While it seemed nice that it has so many features which are configurable on their website, the downside is that as far as I could tell, you must visit their website and set it all up first. It offers many choices, which seems nice and perhaps is good for different types of travelers, but in my opinion, those features made it seem far more complicated to set up. Not a problem for me since I'm tech-savvy, but in contrast, the Orange card worked right away when I put it in, and I didn't have to worry about configuring its settings first. For the OneSimCard, you at least have to login and select/buy a data plan first. What also makes it complicated was that in order to use the OneSimCard, I had to download new APN settings to the phone, which of course requires an internet connection. This complication was not hard to work around by using the airport's wifi upon landing (although in contrast, the Orange sim card worked right away without needing such configuration).Compared to the Orange sim card, it seemed like the OneSimCard had one step slower data speeds in just about any of the locations we visited. My phone would have 4g, and my wife's would have 3g. Not a big deal.I was most worried about running out of data while on the road since we were navigating by Google Maps in a way that if we lost access we not be able to find our way home. For this reason, I configured OneSimCard to use auto-recharge for its credits. After using it, this feature seemed somewhat useless to me because it would bill my credit card for 25$ if the amount in the account dropped below 10$. Why couldn't it just bill my credit card when the amount falls to or below zero? As it is, I ended the trip with about 30$ extra credit I can't use now, which seems unavoidable unless you remember to disable the auto-recharge *before* the last purchase you intend to make with it.I bought a 1 gb data package for this sim card for $19. This data was more expensive than Orange (which came with 10 gb), but not terrible. At one point during the trip while we were out, my wife used up her 1 gb. What I assumed would happen is that OneSimCard would automatically renew the Super Data 19$ package so that she could continue data usage at the same cost. Instead, it was not renewed, so she started paying at the much higher cost per mb, and we weren't prepared to fix that until the evening. What was most confusing about this is that according to my wife's iPhone, she had only used ~800 mb at that point. I did contact OneSimCard about this, and they claimed she did use up all 1gb but didn't offer an explanation for the discrepancy. I suppose a 25% markup is not terrible, and I would have accepted that price anyway, but it was unexpected and confusing.In conclusion, I paid about 100$ for a OneSimCard for this trip compared to 50$ for the Orange sim card, got slower data speeds, and having a US number wasn't so important after all.

Got both sim cards for our phones to use on our trip through Europe. Both cards came quickly.I set them up at home to get them ready for the trip. Setup was easy and when I needed a little help, assistance from the tech people was quick and very helpfull. Much appreciated.It's great that we got Canadian numbers. Even managed to get one number from our home province. Will make relatives calling us easier and cheaper for them.Just doing the tests on the cards at home, both worked good. Once we do our trip and come home I will definitely do an additional review.It sure looks like it will be much cheaper, with OneSimCard, to use our phones in Europe, than what I was able to find through my local providers.Thanks.

I have used OneSim cards for years when travelling to Europe and they are easy to use and much cheaper than my home carrier.

First, make sure to follow the instructions before you leave Canada. The card needs to be activated, an APN added to your phone and a package (either data or talk/text) should be selected (the cost of the package is included in the price). If you go abroad without doing so, you may end up struggling to get support without a working phone. I followed the instructions and the SIM worked properly in Sweden, Finland, Estonia and Germany. The only problem was St. Petersburg, where I was prompted to login to the network (MegaFon Rus), but attempting to do so just led to a OneSimCard page that allows you to add funds (I had sufficient data left in my plan, and once leaving Russia the phone connected to the network again). Would have given it 5 stars had I not been stranded in Russia for two days without connectivity (first world problem...)

I am currently in Italy and my family bought 3 onesimcard Europe sims for our trip.We managed to get the data working, but the actual phone functionality has been nonexistent.And that's for each of us, so we know it's not a case of one faulty sim.We are all able to connect to a network but phone calls just won't work.And of course, When you need you need to make changes with airlines, car companies, and the many other various companies associated with travel, you need the voice phone calls. Email just won't cut it.The worst part has been trying to get support from onesimecard.When/if you can finally get through to support, they have repeatedly just left us hanging for hours with no response.After trying for 2 days, with a few hours each day waisted on our futile attempts to get any kind of support, we just gave up.Anyone who needs a SIM option that actually works should stay away from this shoddy company.

Good package deal, overall satisfactory (once learned all little tricks.....), software interface not very user friendly. Worked well for the one month of use in Italy. I would recommend it to others, however I would strongly suggest reading and digging as much "how to" as possible before attempting to use it.