I am trying to secure the spout but it’s not twisting. What should i do?

I had a similar issue, these are not very good quality. I'm trying to order replacement pumps to see if they work.

I see all these reviews with issues with the pumps/pump straws! It states there’s a warranty, is this bogus/false advertising??

No warranty! They lied. Do not buy these! Both of mine broke after the 30 day “warranty” they don’t extend it. Avoid at all costs!

Can you use foaming hand soap with these?

No. It would come out like water.

How do you report an issue? My product has missing pieces.

You can email Gladpure and they will take care of it.

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Soap Dispenser - 2 Pack, 18 Oz Antique Design Thick Glass Hand Soap Dispensers; with 304 Rust Proof Stainless Steel Pump, 6Pcs Clear Stickers, for Kitchen, Bathroom - Silver

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