🎶 Hear the world your way!
The Lucid Hearing Engage Premium Rechargeable OTC Hearing Aids are designed for adults with mild to moderate hearing loss, offering seamless Bluetooth connectivity, a user-friendly app for personalized sound management, and a long-lasting rechargeable battery, all in a sleek black design.
A**R
Best OTC hearing aid available
I did not expect to use these except for social events. I now wear them all the time. I didn’t realize what I had been missing with bad hearing! I now see that I was ignoring what little sound registered in my brain because it conveyed less and less helpful info. I can see how this could push you down the slippery slope to senility. The noise reduction is excellent, I can be in a noisy place and understand conversations all around me. I can drive with the window open listening to the car radio with less annoyance than when I was young with good hearing. I can go to a bar and play a YouTube video and still hear conversations or change the settings to ignore the idiots. Downside: You have to understand the limitations of Bluetooth connections stay the same as with your earbuds, it’s not the hearing aids fault. You have to be moderately functional with tech stuff. But.. you don’t need to use Bluetooth as a crutch for bad hearing as much as you did before. This was the best investment I have made in a long time. It has changed the way my brain works and the way I interact with the world. Update 1 1/2 years later. I used to have awful, loud squealing tinnitus 24/7. I rarely notice now and only after not wearing the hearing aid for a while. It has made me hear or listen better so that I don’t say huh? all the time, even when I don’t have them on. I shorted out one pair with wet ears. They promptly replaced them for free. My charger broke. My fault. They replaced it free.
M**Y
Buyer Beware of OTC Hearing Aids and Amazon's Refund Policies on OTC Hearing Aids
I bought the Lucid Engage OTC hearing aids after doing some research and also on the recommendation of a friend who uses them. I tried for three weeks and numerous phone calls to Lucid to get them to work properly. They would not hold the settings, which I think may be either/or hardware or app related. My final test was they day of a business lunch. I had dialed in and saved the settings per my instructions from Lucid technical support. To my disappointment the whole business lunch meeting was terrible. The Lucid aids actually amplified background noise, made the setting very uncomfortable and they didn't improve my ability to hear conversation from a client directly across from me.My lesson learned and advice for anyone needing hearing assistance. You can spend more time and effort searching for the right OTC hearing aid. In the end you can't really know how good the hardware quality is and how well they will work for you. Like eyeglasses, you can order them online, but even with eyeglasses you need a professional to give you an eye exam and get the correct prescription before you can order glasses. The online hearing tests are vague and don't really tell you what your hearing loss is and therefore what device and adjustment will make them work best for you. I would also say there are many, many companies selling inexpensive hearing devices from $200 to $1,500 that are questionable as to what they really will do.My advice is if you think you have hearing loss go to a professional and have your hearing assessed, then decide how you will address it. Costco is a good place to start as they will give you a no charge hearing test and they sell some reasonably priced brand name hearing aids.If you have insurance that covers hearing tests and hearing aids, by all means take advantage of your insurance benefit.Further on Amazon as relates to this transaction. BEWARE!. I have been prime member for years and make about 70 to 120 purchases per year. Returned items and refunds have always been handled in 3-5 days. NOT SO WITH OTC HEARING AIDS!!!I have been told at least 4 times my refund would come in 3-5 days, then I was told a refund takes up to 2 weeks, after two weeks I was assured I would have my refund in 3-5 days. I have an email stating a refund can take two weeks. My last phone call to Amazon was on 12/09/22, and I was now told a refund would take 30 days. I was also told there was nothing they or their supervisors could do as it was being automatically generated in their computer system. I will say this, Amazon customer service reps are very friendly and creative in the stories they make up as they go along. It is now 3 weeks, and as I told them I would file a dispute with with credit card company (which I did). AS FAR AS I AM CONCERNED AMAZON GETS NO STARS AND ONE BLACK EYE FOR THIS ONE.SUMMARY: BUYER BEWARE OF OTC HEARING AIDS, AND BE DOUBLY AWARE OF PRUCHASING THEM THROUGH AMAZON. DON"T WASTE YOUR TIME OR MONEY WITH OTC HEARING AIDS, IN MY EXPERIENCE, YOU GET WHAT YOU PAY FOR AND THEY ARE MOSTLY JUNK.
M**K
Not enough volume for mother.
We wanted to try these and they just don't have enough power for my 94 year old mother. We were hoping for this to work, but unfortunately her hearing is so bad we couldn't use them.If you have SEVERE hearing loss, these probably won't work to well....
A**W
Lucid's android app makes this product unusable.
I don't write reviews, but after paying this much for a product with such poorly written software I am massively frustrated.If you have an android phone, this is one of the only hearing aids that supports it. I understand the way android handles bluetooth audio makes certain features impossible, however, the Lucid app is beyond broken. It will constantly switch between the hearing aid 'program' and streaming 'program' unless you connect a 2nd BT device to stop it. You will have to do this otherwise you will not be able to adjust the EQ settings for the hearing aids. If you manage that, it still won't matter, as sometimes one hearing aid will decide your EQ settings are wrong and change them. You can change them back, save them again and hope but it'll probably revert back again. In my case, this results in having a mechanical form of tinnitus in my ear as it boosts the treble regions which I do not need, or worse, causes massive feedback inside of my ear.This is on top of having terrible bluetooth range and connection stability. Requiring you to make an account to even use their android app. Or the fact that the volume settings never save and will default to 7/10 whenever you reconnect the hearing aids.I'm returning these for a refund. Sound wise, these are wonderfully clear, when they work. So it's a real shame that hearing loss is less of an annoyance than interacting with Lucid's android app.
Trustpilot
2 months ago
2 weeks ago