Louder Than Words: Ten Practical Employee Engagement Steps That Drive Results Hardcover – July 15, 2010

This book is an incredibly valuable tool for any organization that wants to maximize employee performance, reduce turn over, and unleash the positive energy associated with engaged employees. The author maps out a step-by-step program that literally drives results.Many of his statements sound like common sense, but we have all worked in environments where that kind of sense isn't so common. Mr. Kelleher does a masterful job of laying out the truth in bite size morsels. The result is very tasty and incredibly powerful.Most work environments today have us all doing more with less. We have been operating this way for so long that many companies have taken performance for granted. This book unlocks the opening where employees willingly give of their discretionary effort. The result for your company will be more effective, positive employees who are committed to the company's success. This book is a must have for every manager and prospective manager. I sent several of the managers who work with me to Mr. Kelleher's live program and they came back with renewed enthusiasm and vigor. I highly recommend both.

A very easy read - well written - lots of great concepts! I can see how organizations can transform by applying these principles.

As an avid business book reader...Drucker, Senge, Covey, Blanchard....I can say this book ranks up there with the classic biz books .As I read through "Louder Than Words", it became clear that this book sets itself apart from most manangement books because it provides the reader with practical steps to move an organization- large or small- closer to high performance. This book offes proven startegies to engage employees at all levels of an organization. The case studies offers examples of how these strategies have been applied to effect transformative change.I believe that this book can help organizations to systematically improve employee engagement using proven interventions at the local and global level. Beyond setting the proper strategy, this book includes finding the right performance metrics that drive accountability, creating a comprehensive communication strategy, and designing development opportunities for every employee, manager, and leader. Louder than words will be my go to book for ideas and solutions to businss challenges my colleagues and I encounter daily. I hope Mr Kelleher has more tricks in his bag which he plans to share with his readers.

50% of the content was helpful. Good read for young leader

Our company's leadership team has been focusing on employee engagement ever since exposure to Marcus Buckingham and his classic work "Now Discover Your Strengths" a number of years ago. This work is true to the subject and adds a number of practical steps and measurement tools to help management implement and maintain a higher level of engagement. The title says it well and this book should help align our management team's efforts to improve the level of engagement across the company; especially in our remote offices where challenges are often the greatest.

I had the pleasure of attending a seminar where Bob was a speaker and found it so insightful that I immediately bought this book. It's chock full of practical ideas that you can implement immediately and should be required reading for all executives & managers.

This book begins with the clear and compelling message that engagement is inextricably linked to high performance. As we know that high performance equates to a robust bottom line, it naturally follows that as conscientious business leaders we should want to know how to create high levels of employee engagement. This book lays out ten steps that will help you get there. Moreover, the book is written in an easy to understand, highly readable style that makes you want to embrace its ideas and get started. So many business books leave the reader with the nagging sense that there is a huge gap between the advice offered and the reality of implementation. Louder than Words really is a book that contains achievable concrete recommendations. As the numerous clients and devotees of Bob Kelleher would attest, it is worth its weight in gold. My recommendation is to get it, read it, and follow it. You will be glad you did.

Employee engagement is what it's all about - NOT employee satisfaction! It is a must read. Bob Kelleher hits the nail right on the head with this book.