ValueRays One Year Replacement Warranty from the date of purchase on .com covers the replacement of a heated mouse, mouse hand warmer, detachable USB cord and heating element. For USA customers $11 per warranty. International customers $22 due to additional shipping fees for replacement items -- please purchase two warranties per product to ship the replacements outside of the USA. The warranty can be purchased when a product is purchased or within one year of the product's purchase date. After purchasing the one-year warranty, your ValueRays item is covered for one year from its purchase date. Here's how the ValueRays Warranty works: Your order is placed, and you purchase the ValueRays Warranty at the time of the order. The ValueRays Warranty is active for one year with a replacement guarantee. Please Note - Each item requires its own warranty, and you will receive a replacement of one item covered under the warranty. Items covered for a replacement are: Heated Mouse, Mouse Hand Warmer, Detachable USB Cord, Heating Element (if available). If you purchased a warranty, and your product is no longer available, you will receive a comparable item or a refund for the warranty. When you purchase an "after-purchase" warranty, please email your order number and the name of the product you are covering under the warranty. To use the warranty for a replacement item, please contact us by email. Include your name, Order Number and Date of Purchase. Explain the problem. We reply with a Return Authorization Number (RAN) and Return Instructions. Thank you for shopping with us and taking advantage of our product warranty replacement offer. Should you have any questions, please Contact Us.
Trustpilot
2 days ago
1 month ago
