Synergee Power Rack Safety Straps - Single

I was excited when I saw this item available. Title states item is sold in pairs, but only received one. Also tried to place them on my rack and they were too short and not functional. Unfortunate

Unfortunately I ordered this before the other two reviews were posted but yeah, you only get one safety strap. Not two or a pair as described. The strap is good quality and made for 24" or smaller frames. *UPDATE*: I called Synergee customer service and they apologized for the mistake and shipped me the second strap. They are aware of this issue and are working it. They have a very small quantity of spares so for all the other amazon customers that ran into this issue. I recommend calling them before they run out and have to wait for restock.

Terrible. Only came with one strap, and is only 22” long, not 24” as the title states. I am trying to get a refund...

I ordered the “pair” and only received a single strap like everyone else when I contacted customer service they gave me a refund and I replaced my order and got my second strap however this time the price had gone up from 90$ to 120$ so there’s that.... overall the strap are great they fit the fitness reality 810XLT! And support is great.

I was excited for these straps until I opened the box and only 1 strap was in there. :(

Listing states sold in pairs, only got a single, box lists one item.

Like others, I got only one strap in my shipment. The company is aware of this problem and is working to fix it. Meanwhile, their customer service folks are very responsive and seem committed to doing the right thing by their customers.The straps themselves are really solid and should work like a charm on my 810xlt.

It only came with one strap. How can I get another strap?