Do I get a 16 or 27 mm for my Golden retriever?

The 16 should be find. 27 if the dog has a very thick long coat

What type of warranty against workmanship defects does this carry? Purchased mine in May2018 and the brush head just came off the handle.

Yes, this brush is covered under warranty. If you purchased it directly from Whitman's, please contact us at 989-588-2222 or at info@whitmans.biz.

Is this the same as the A414 rake brush?

doesn't appear to be. I'm really disappointed.

Do the bristles have a round protector tips at the end? I'm using it for something other than use on a pet so I don't want the rounded tips.

No - but each bristle seems to be rounded at the tip - making it a gentle brush to use.

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