Panasonic Expandable Corded/Cordless Phone System with Answering Machine and One Touch Call Blocking – 2 Handsets - KX-TGB852B (Black)

Purchased in July, therefore under warranty. In September, sound quality became so poor, neither phone calls nor answer machine recordings could be understood. The phone line for customer service is always busy and, when trying chat, was transferred to some outfit who , first of all, wanted money (maybe refundable, they said).I have gone back to my 20 year old AT&T phones. The sound quality is excellent and I shall never buy another Panasonic product.

Mom needed a landline that she could hear, and this is loud. I had to program it of course, she is not technical but she likes it. The hardest part was setting it up, new cable systems in homes has you plug into routers. An older person would not know that lol

This is a nice phone/answering machine combo with clean design. The base unit and the wireless handsets do not have a lot of buttons to press. In particular, the large red "Call Block" button is a nice touch. Most functions are carried out via the Menu system. But then, there are downsides to this style. First of all, keep in mind that the rectangle display window is not a touch screen. In general, working through the Menu system is rather awkward and tedious. Also, users must use the wireless handset in order to set Date/Time on the base unit. It can't be done directly on the base unit. In addition, the maker of this device should have included a "Home" option or something in the menu system to allow users to jump directly to the initial menu function without having to take several steps back repeatedly. Users of this device should read the included manual very thoroughly. Overall, the sound quality is good on both ends. But I've been told that the pre-recorded message with British accent on the answering machine is rather disgusting. Actually, I like it because it could keep spammers away. In sum, most users might like this machine once they have mastered all the quirks over time. I think the price I paid was not bad, but it could be better.

I hoped to get a quality replacement for my old AT&T corded set. Well, think again! This phone is way too complicated to set up...after many attempts to follow the manual exactly, some things just didn't work! The button in the base set that should pop up when you lift the receiver? Guess what, it remains stuck until you remember to manually pop it up! I could never get it to actually use my recorded greeting, despite at least 8 attempts, etc. etc. The sound quality of the recording, etc. is simply not good. All in all, it is not a good product, way too much money, and as I delayed in getting it out of box,etc. I can't return it! My bad!

I do not like the fact that the factory voice for voicemail - is a British person. No option to fix that unless you leave a personal voicemail message....... I do not like the fact that blocking is more of a pain, than it describes - unless, you do not answer the call - and hit block. Which means, you don't know whom you are blocking, truly. I like the visual of the two sets. I like the fact voicemail is built in. For my purposes, it simply doesn't do, what I was expecting. I will save it for someone who is desperate for a phone. Will change back to my old system shortly. Purchase truly depends, on what you are looking for. I recommend finding the manual to it - and make sure it is exactly what you are looking for. Nice set, but not for my needs.

I’ve been using this Panasonic KX-TGF352N Corded/Cordless Phone System for almost two years, and it’s been working perfectly. The clear sound and the clip on the cordless handset are very convenient. The corded base is perfect for those moments when you don’t want to chase after the cordless phone. The speaker and regular call quality are excellent. The answering machine works well, and the overall functionality is simple and user-friendly. I even bought an additional handset after losing one (oops!). Very happy with this purchase!

Reasonably priced for new business like mine, this was best fit and it is working great.

For the first couple of months, it was fine. Everyone complained they couldn't hear me, and I had to shout when we spoke but I liked the convenience of not having to run around to answer the phone. There was a wireless in the kitchen, another in the living room, and the corded where I could grab it if I was between rooms. Then, a couple of weeks after the return by date, the wireless ones stopped connecting. The corded one no longer had the display, and was static-y when I picked it up. That is, IF it connected at all. I thought it was my Internet, but the computers seemed to be working alright. Finally I called the company and they came and checked the equipment. Everything was fine, just a small adjustment to the wiring. The phones still weren't working. I went to the product support page which wants me to go to the manufacturer for any issues. I'm not holding out much hope, but I'll let you know.I didn't see the frequently returned item blurb, but it's there now. Next time I'll look more closely before I buy.