









♻️ Fresh, clean, and eco-smart—because your cat’s litter box should be as savvy as you are!
The PetSafe ScoopFree Reusable Tray with Crystal Litter offers a durable, eco-conscious alternative to disposable trays, featuring fast-absorbing crystal litter that locks in moisture and odors. Compatible with all ScoopFree self-cleaning litter boxes, it simplifies maintenance with a magnetic odor shield and easy-to-clean design. Trusted by pet owners for over 25 years, this system delivers a fresher, greener, and hassle-free litter experience.























| Customer Reviews | 4.2 out of 5 stars 24,825 Reviews |
G**A
Happy thus far 😊 No more strong urine or feces odor
Week 1: I didn't set this up when I first got the new litter system a few weeks ago because I wanted to use the rest of my cats clumping arm and hammer litter first. So this is the end of the actual first week of my kitty boy using it. He was petrified of it the day I set it up, for the entire day, which is probably due to the earthquake we apparently had here last Monday in Buffalo, 2/6/23, in which he may have thought that this thing made all that commotion. After work, when I realized he hadn't used it, I then put him in it while I sat next to him, petting him and talking calmly, telling him it's ok. He still didn't want anything to do with it, so I then started to throw treats by it and even a couple inside of it. He did muster the courage to go by it and get some of the treats but he wouldn't go in it to retrieve the ones inside. The next day before I left for work, I made sure to leave one treat in the litter box near the opening and sure enough, he went in at some point to retrieve it and then at some point, he then used it. I noticed this right away, once I seen some of the litter on the litter tracking mat and then realized the cat treat was gone and then I seen yellow in the litter. I have to say that I was ecstatic 😁 Now a bit about the litter. It does do what it is supposed to do and does definitely dehydrate the feces, which while scooping the waste out today (trash day), it didn't smell at all. It also does do the same for the urine except that it doesn't do it immediately and so the urine obviously goes straight to the bottom and sits there, so constant stirring / mixing (daily, but no more than every few days) is a must when using these cardboard litter pans or having your cat track the wet urine outside of the litter pan, if they step in the spot they just went in. I do have a bed liner protector under the card board box to protect the floor and was thinking of doubling it up, but so far I think it's fine with the cardboard top placed underneath. Plus it has a smooth sleek sticker inside which protects the cardboard from becoming saturated, but eventually will if you don't stir/mix the litter every 1-3 days. This may extend the life for 1 cat for a full 30 days. I would assume the more you stir/mix up the litter,.the quicker it will.dry out in between uses and the longer the box will last. I couldn't say that for a multiple cat household, but I'm sure it will at least extend its life by a few extra days. One thing I really don't like about this litter is that it's crystals are huge. They definitely stick in my cat paws and he tracks it everywhere even though there is a tracking litter mat directly in front of the liter box. He does try to get it out of his paws before he leaves the pan, pawing at the lid, which I am assuming thats why. I definitely suggest wearing slippers or shoes while walking wherever the litter is tracked otherwise it does hurts when stepping on it. With that, I'd definitely suggest sweeping or vacuuming at least once daily is a must too. Now more about the actual unit its self. This came with everything you need to start using this right away including a bag of crystal silica litter and a disposable cardboard litter pan, which today while scooping the waste out, I did find it broken on the left side, which I'm assuming happened because maybe I didn't put any litter in that spot which only one piece of waste was on that side (which is where I actually thought it was collected), while the rest stayed on the other side and when the litter and feces was being pushed back, it some how crushed it and it broke and came loose (see picture). I'm not sure why there isn't an option to buy this system with the plastic pan, which I actually did buy the plastic pan at the same time, which also came with a bag of the crystal litter. So I will be putting up with this litter for an entire 2 months before I switch to pretty litter, which I hope doesn't track nearly as much as this one and if it does, hopefully it doesn't hurt nearly as much. It really does do exactly what it says it is suposoed to do and its so quite and thats music to my ears. It definitely goes off 20 minutes after my boy has been in the box to rake any feces to the waste compartment area and I guess to help distribute the urine, but it doesn't really incorporate the urine that collects at the bottom that turns to slush. So this means you'll have to stir / mix it up with a standard scooper to help distribute the urine evenly to help with the dehydration process. It also does keeps count of how many times my cat goes in the box and obviously goes up when the rake button is pressed manually after stirring the litter. So you'll have to try to keep track of how many times you might have pushed the button to rake the litter after you've mixed up. I'll continue doing this even after I've switched over to the plastic tray next month or sooner if this box or litter doesn't hold up for the entire month. All in all, the use of this system during the first week, I am happy with it. I'll definitely update weekly for at least the first month and maybe when I switch over to the plastic tray. Edit Week 2: Everything is still good except this time while removing the waste to dispose for trash day this morning, I did notice the urine odor isn't really absorbing as much and I'll have to assume will only get worse as the days go on. However, now that I'm not on top of the litter pan, I have to say that don't smell anything being just 5 ft from it. I also decided to mix a good amount of baking soda in with the litter, so hopefully it will keep the urine odor down. If the results are the same next week, I'll give an update sometime soon thereafter depending on when the odor starts to be more noticable and if the litter and card board tray holds up for the entire 30 days or if I'll have to change over to the plastic tray early! But yeah, so far, so good still. Week 3, the odor was a bit more noticable but not too unbearable... Week 4 update... I just changed the card board tray out for the plastic reusable one, in which I did put a litter liner ( I buy the Johnny cat jumbo liners 5 pk, since they're thick for about $4 a box) over it and after putting the new crystal litter in, I raked it and the liner didn't interfere with the rake at all since there is a bit of a gap between the liner and the rake. Now update on the card board tray... The tray held up very well, even after deciding not to stir up the litter at all this past week, since I knew I was changing the entire thing out. Plus I wanted to see if by chance by not doing so for the full week, if the tray would have began to leak on the bed pad liner I have under it. It did not, but I'd still say to stir it often because it will help extend the life of it. Now regarding odor... It was starting to get a bit strong with both feces and urine odor, but not over powering. I also, did buy a pair of sheer white curtains off Amazon (see pic above) for like $10 and took the bottom that is stitched and folded up once and stitched it up so that it wasn't dragging on the floor to help keep any odors from leaving the closet I have it in, since I have to leave the door opened for him to have 24/7 access. I put these up with spring loaded curtain rods I purchased at Walmart for $3.50 each, since I rent and also so that the curtain can be up as high as possible. Lastly, I also purchased a urine absorber 2 pk and has a box with a velcro sticker on it so you can stick it to the litter box. Which I stuck sideways to the very front, top of the lid (see pic above) from walmart for $3.50, that is claimed to last for 30 days but I just put it on about a week ago when I noticed a slight urine odor, to help prevent it from getting really unbearable. Not sure if it helped since it was getting toward the end of the litter life cycle and it's bound to smell somewhat like it did. Over all, I have to say that even though there was somewhat of a stronger odor during this last week, it is no where as bad as clay litter that doesn't help.with odor at all! I definitely would recommend investing in this litter box system with the option of either buying disposable or the plastic reusable tray and if doing so, placing a litter liner over it as shown in the picture above, making sure to have it as smooth as possible on the bottom so it doesn't interfere with the rake.
P**I
Kitty parents: the best money you will spend!
This is a wonderful item for kitty parents. We inherited an older cat when my father-in-law passed away. Miss Kitty had always used clay/clumping litter. Even though I was diligent with scooping/cleaning litter box, there was always an underlying odor( I realized this after switching to this product!) Miss Kitty did fine with the change over. She was a little hesitant but we sprinkled some in some old litter and that did the trick. She wasn’t quite sure what to make of the automatic raking sound, but she got used to it. I had been buying disposable trays but recently switched to a reusable tray. The disposables are a bit pricey, but by ordering just the crystals is a little cheaper. Also there are other crystal products that aren’t Pet Safe available. I hesitate to order something off brand in case of subtle differences. Wonderful product
R**R
ScoopFree for sure, but it has some drawbacks.
I already had a PetSafe ScoopFree auto-cleaning litter box that did very well. I purchased two more after we came into possession of 5 kittens and their mom. Three kittens and the mom tested positive for Feline Leukemia, so the mom has our old one and the kittens this new one. The other two kittens tested negative, so they also have their own designated litter box. Firstly, it's easy enough to set up and prepare. The bag of litter opens easily at the top. It records adequately how many times a cat has visited the litter box. As for overall performance, the rake does not get everything. We let the factory-set 20 minutes do its thing, but it seems it's not long enough, because we find balls of poo adhered to the rake tangs. It's very annoying, because it adds to the 'bouquet of litter box' permeating through our house. Also, I am sure that those who designed this decided through trial and error how much litter to use, but it seems insufficient, especially when, at the end of the first week I was finding myself replacing the disposable, one-time use box with a new one. Our last cat, whom we had to put down last year, managed to get under 3-weeks usage and she was a small, 7# cat, so one week seems hardly enough for 3 kittens. Granted, each one weighs in at 2.5 pounds, but they're collectively equivalent to a full sized cat, so it confused me as to how it could get so dirty in so little time. Needless to say, for these three we will be implementing the reusable tray and separate bags of litter. What would be nice is if we could use the clumping litter, as that would take care of the urine smell from the 'dried out' version of ScoopFree. I did try clumping litter in the tray with our other cat and it did work, but the urine clumps would often stick to the tray and then that would cause the rake to jam. I found the unit worked too hard, so we eventually switched back to the ScoopFree crystals rather than take a chance in burning out the motor. As mentioned, that one is being used by the mom-cat. We're keeping her separated from her kittens in the hope that those who test negative will be able to slough off the FeLV disease. Continuing with my review, the smell from the litter boxes is awful! We have to routinely clean out the poop reservoirs to manage the smell, but there's not much we can do with the 'dried out' urine. And this is over the course of just one week! I honestly don't understand how PetSafe's Scoopfree litter box can be advertised as having Odor Control when the litter box is the very first thing one smells when walking into our house! Maybe kitten urine smells stronger or their poop is more robust - odiferously-speaking? In any event, PetSafe ScoopFree has helped in eliminating daily scooping, but it needs big improvements with raking quality (possibly have the tines closer together?) and reducing the overall smell. I do recommend this product but with reservations based on the above issues. EDIT: We just started adding baking soda to the litter. We sprinkled a good amount in the tray, first, before adding the crystals, and then sprinkled a decent amount on top of the crystals. We initiate the 'rake' so it blends it in. We repeat this a couple times a day. Baking soda has definitely helped!!! I'm quite impressed. EDIT: It is now October 13, 2022. After nearly 2 months of use, the product is still operating as specs prescribed, but...I would encourage PetSafe ScoopFree people to consider adding one more technology; a door that automatically closes up the opening just before the rake commences to clean. My reason is thus: Kittens don't all go at the same time or line up to do their 'dooty' before the rake starts to do its thing. Sometimes I'll get two kittens one after the other, then 20-minutes goes by when another kitten decides 'it's time'. Unfortunately, by THIS time the rake is in the process of working. What happens then is, the kitten will oftentimes jump over the rake as it's progressing to the front, the sensor will sense the kitten in the litter box and stop this progress. Kitten finishes it's 'job', hops out of the litter box, and the sensor tells the rake that the box is empty, and the rake begins again - or maybe it waits, I really don't know, but nevertheless what happens is, in returning to its starting point (back of the box), the rake ends up pushing the new poo up against the back where it stays until someone realizes why the house is so stinky! Then, it's a process of not only manually scooping out the poo (we have a LitterKeeper), but also cleaning off the edge of the litter box. What would prevent this is a door that auto-closes just before the rake starts its trek towards the front. Obviously, the sensor would guarantee no kitten or cat would be in the box when this happens. In any event, having poo pushed against the back of the box, with the rake unable to do anything about it, has been a huge issue for us and it's quite annoying. And if the tech crew at PetSafe ScoopFree likes this idea and set about making it happen, could you make the new and improved lid a separate buy (for those who already have a litter box)? That would be awesome, as I would hate to have to buy a whole new unit just for the door.
J**W
Definitely try it out. I didn't think I needed it. But it changed my life.
- Very easy to assemble with the clear manual. - Daily poop scooping -> it cleans itself / simply pressing a button - Overall: I didn't think I needed it, but now I don't think i could go back to solely a traditional litter box. It improves my life quality so much by relieving my stress of having to scoop up his poop quickly. (I don't like the smell of poop lingering in the house. So, I am always checking for poop trace.) My only cat adjusted to it in no time. I have this automatic litter box and the older traditional one out. He loves going in there to do his potty business. Something to point out is that it's been 2.5 weeks since the tray was used, and I've noticed my cat peeing more frequently in his older litter box than before. Although to me there's no pee smell at all, my cat probably senses the smell and prefers his older one. So, the lasting period of a whole bag of crystal litter might be 2-3 weeks instead of 1 month for a cat, depending on how often your cat pees.
A**A
This cat litter makes me want to puke when I go to change it.
Cat litter review I just changed my third box of this new litter box, so I think I’ve had a good feel for how it works by now. The manufacturer says this litter box system can handle 2 cats for 2 weeks, or 1 cat for 1 month. This was NOT possible for my cat. It’s gross to even think about what it smelled like when I changed it for my single cat after a month of use. This MAY be possible if your cat doesn’t drink a lot of water, but my healthy cat likes to drink a healthy amount of water for her size. My cat is on the smaller side for a cat, and by 1 month (4 weeks of her using this litter box the first time), the cat litter smelled of strong, burning-your-nostrils ammonia. And something about that ammonia + whatever smell I couldn’t make out because my nose was burning, made me retch really bad. And I don’t ever recall any of the dirtiest clumping litter boxes of my past ever causing me to retch like that. While I tried to put the soiled litter box into a garbage bag, I clumsily spilled about a cup of the urine-saturated litter on my floor. After cleaning it up (or what I thought was all of it), the room still had the overpowering ammonia smell to it. I checked the area where the litter was placed, originally, and there was nothing. The bag of used litter was in my open garage, sealed up and so that wasn’t it, either. I looked again at the spot I cleaned up the spilled cat litter and there were like, 5 crystals still on the floor that I planned on vacuuming up later, and it was THOSE tiny pieces that caused the ENTIRE area to smell like a very used, dirty litter box was still in there. Yes, I did take the manufacturer’s suggestion at their word, and wow, I feel SO bad for my cat. My husband said our poor cat must love me/us a LOT to have continued hotboxing herself with this incredibly strong, burning ammonia smell for the past week or so (instead of soiling herself elsewhere) before I changed it at the recommended 1 month timetable. I vowed to never, ever let my litter box get back to this point, ever again. For my and my cat’s safety. I forgot to record how many times the litter box raked over during that first month. I just know it was 4 weeks, not 5. The second time, I changed the litter after 2.5 weeks. I noticed the rake counter was at 155 rakes (one month). After 2.5 weeks, for a single cat (or just MY cat), the litter still grossed me out a bit with the smell (but not to throwing up point, like the first time). I also made sure to have lots of windows and doors open and held my breath a lot. When I would run out of breath, I would go far, far away to take in fresh air, held my breath, and then rush back to try to finish changing a little more before I had to get more air. So I was getting better at this: Less time between changing, lots of fresh air and open doors/windows during changing, and holding my breath. The following month, I let my litter box go to 4 weeks, again, because I dreaded cleaning and possibly smelling that ammonia in the litter box, and just kept pushing it off another week. And then another week. And of course, it was stinky. This time, the raking counter said my cat used the box a total of 96 times. Maybe my cat knew to space out her potty breaks as far as possible when things started to get bad in the box. So, the reason I scored “Odor Elimination” at 2 stars is because there is no odor, at first, but by 2 weeks for my single cat, there is some odor, and by 4 weeks, the smell can kill. Literally. So yes, there is still mostly odor elimination when the litter is close to halfway saturated, but there is absolutely NO odor elimination for the strong ammonia by 4 weeks (for my one cat). I scored “Easy to Clean” at 2 stars as well because, it is MOSTLY easy to clean, but kinda not. Lifting up the raking portion of the litter box, I inevitably will drop crystals on the floor. And I am scared of those crystals. Because I have PTSD from remembering how just a FEW crystals can create such pungent, widespread smells. So, with THIS particular litter brand/box/type, I want a 100% chance of getting ZERO litter onto the floor while I change it. I rated the “Scent” at 3 stars because: When the crystals are new and clean, they don’t smell. I don’t like smell. The smell of both the original scent and unscented are fine for me. But when the crystals are getting more and more saturated, it gets smelly, along with chemical hazard (ammonia exposure) smelly. Note: If I use my hands to spread the clean crystals around the new tray, the crystals leave behind a coat of powder on my skin. This may matter to you if you worry about your cat ingesting the residual powder of this substance(s) after using the litter box. I rated this litter system an “Overall” score of 2 stars because: Ok, it is convenient for the box to automatically rake the poop into a covered area of the box. One star there. And I’ll give it another star for being MOSTLY convenient in trying to keep the changing of the entire box system easy (as long as there is no ammonia smell ramping up in the box) But I knocked off 3 stars because it is also NOT convenient. For my cat, at least, the frequency of changing the litter box is nowhere near the manufacturer’s suggested change rate. My single cat needs the litter box changed, not 1 month, not 2 weeks, but BEFORE 2 weeks have passed. Paying for convenience did not actually pay for convenience, in my situation, for my particular cat.
N**A
It does it says it does and it does it in an efficient way.
I really think this is better than those drum ones that spin. Those ones just seem to be a bunch of extra moving that's completely unnecessary I do not appreciate the fact that the bottom of these is not part of the litter box What I mean is the bottom is a disposable piece of cardboard… Let me rephrase the bottom is a pen that is made out of durable cardboard. The reason for that is you can just lift the housing of the litter box up pull that pan out and throw it away You don't necessarily need to do that until it's been used I'm gonna guess somewhere in the neighborhood of a month It's an interesting design as it scoops all the clumps underneath a piece of plastic that's in the front of the litter box. So when it's time to empty it out you don't have to even empty it out. All you do is just lift up a piece of plastic (and underneath his disposable box. So you can actually throw that box out. Or when the time comes you just throw the entire bottom pan out That means you can't pick the litter box up without having to lift the housing put it down then pick up the bottom tray carry it wherever you need it then put it down then go get the housing… You get what I'm saying it's just a little bit extra nonsense and what you're trying to do is interact with this much less than regular litter box And I can test you do mess with this much less than a regular litter box so it does accomplish it goal and it does work better more efficiently and it makes more sense than the drum ones Not to mention the drum ones are huge with a lot of extra that you just don't really need when it comes to a litter box These have a good sturdy feel on the plastic housing. It's a little irritating to pull the plastic piece out to get down into the small cardboard box The trays are proprietary which I do not approve of. And I'm sure they want you to only use their litter which I also do not approve of however their litter is pretty and if you do have to replace those trees most of them come with the litter already in them so there's really no reason not to I guess I don't know I would just like to see a little bit more options when it comes to a few of the things with this litter box I believe there's not a lot of value with this type of litter box if you're paying a very high price for it. But certainly much more value than the drum ones if the drum one is more expensive In other words a really good litter box will run you about half price of this litter box and this litter box will run you almost the same price as one of the drum ones. I would say if you want an automatic litter box then this is probably gonna be your most value in your best bet
P**I
Performs extremely well, easy to maintain
After using this litter box for 3 months, I can say that it performs extremely well. Based on my experience, complaints in some reviews seem to be due more to customers not following instructions and/or expecting it to somehow due more than is realistically feasible for any product for managing waste. I bought the hooded box with the refillable forever tray for my large male adult cat. He goes quite a bit and one package of litter does last him for the whole month. My only caveat is that while you can go a whole month without touching the box (I did so for one month), I find it preferable to do some very minor maintenance. One is to occasionally mix up the litter as there will be areas where fresh unused litter collects (corners, behind the rake). This is especially helpful if your cat tends to urinate in the exact same spot each time. It takes literally a few seconds to do, how often would depend on how frequent & much your cat goes.`For me it's not a daily thing, maybe 1x a week (when I remember). Another thing that helps is to clean out the container holding solid waste about half-way through the month. It can and will hold an entire month of waste but doing so really tests its capacity. I prefer to empty it after the first two weeks and stir up the litter at that time too. With a regular litter scoop and a plastic grocery bag, you're looking at a minute of effort. As for tracking, there is far less than compared to clay litter. Though, like any other litter, you need a mat in front of the box to catch what may come out on your cat's paws. I have one that's designed for this type of litter (mine is by Gorilla Grip but there are other brands too). The litter box is on a tiled floor and I'm often am bare foot walking past it. If there were crystals, I would absolutely feel them. Once in a while there may be a stray crystal or two (literally) that manages to get to the floor. Otherwise, 99.9% of stray crystals are caught in the mat. As for how well it reduces smells, this again is where I think complaints are due to customers rather than the product. Firstly, the litter does not work instantaneously. So yes, if your cat just went, there will be some odor that wafts out (air, molecules, hello). But the litter does evaporate urine and desiccates solids which is what reduces the majority of odors. However, it needs a chance to do its job and it appears some people think it should do so within seconds, it won't. The default timer setting is 20 mins which is what I've left mine at. If you set it to rake 5 mins after the cat goes, it may not be long enough for your situation. If you have a kitten or a cat that produces a little, that may be long enough. If you have a cat that leaves a lot or more than one cat, well that's more to absorb and dry out, which means you need to give the litter time to do so. Play with the timer, see what works best for your situation. For most of the month there is no odor, though there is a minor loss of efficacy towards the end of the month and you may, if you're standing right at the box, get a whiff. But very minor compared to regular litter. I'll sprinkle a little deodorizer on it to help it through the last few days (I've got some Arm & Hammer left over from our clay litter days). But seriously, even then any odor is minor and local, there is no smell through out the room. I've been out in fresh air, come in and smelled nothing. The litter absolutely changes color after extensive use (I've used the blue and the purple litters), that's unavoidable. It takes on a yellow tinge but that's not a big deal and helps you to see where there is fresh litter to move to the high use areas. The rake tines haven't gotten messy. Twice I've had an instance where some waste did stick, but it was no big deal. I just wiped them clean with a disposable disinfectant towel. Most of the time, there's nothing. But this is something that will happen/not happen depending on what your cat leaves, a loose stool can end up sticking. Finally, my cat had only known a clay litter box but took to this one right away, no adjustment period. it's also very quiet which is really nice. He's curious and watches it rake, but isn't scared of it. Overall, this is great for anyone who has difficulty bending for an extended time to clean out a box and/or struggles to lift pounds of dirty clay litter. It's excellent for anyone who is busy or out a lot: no more setting out extra boxes, the cat always has a freshly cleaned box. It definitely lessens the amount of work involved in keeping a clean litter box.
D**K
Great box, expensive litter
I bought this litter box in 2020 pre-pandemic. Have loved it for years. Changed from the Disposable litter trays to a plastic one and then to a stainless steel one and have liked it even more. My two biggest complaints are that if you have a little digger that really loves to bury their stuff, expect litter to be everywhere outside of the litter box. And as anyone who's ever experienced this knows, stepping on crystal litter is like stepping on a lego. The other really bad part, and I think this is the most important part to know, is that the cost of Crystal litter has increased exponentially post pandemic. When I first bought this you could get the disposable trays for $15 now it's $25 per tray. You could get the 4.3lb bags for $8 each now they're $13.50. So all in all the crystal litter becomes very expensive very quickly. I've tried other Crystal litters but they don't seem to work as well capturing smell or sifting. This is great in theory but only if you are wealthy enough to regularly change the crystal litter. It should all still be noted that after year 4 it started getting really creaky. i.e. it's very noisy and because the metal grate has started to rust, no amount of oil has been able to fix the squeaking creaking noises that accompany it while it's working.
Trustpilot
1 month ago
4 days ago