Reliable100SR Rotary Steam Press - Verve Steam Press With Foot Pedal Control, 3 Steam Settings, Variable Speed, Dual-End Feed for Ironing Long Sheets, 1800W Heating Element, Safety Release Lever

I purchased the Reliable Rotary Steam Iron 100-SR 3 months ago and already have a Miele HM 1680 (their most expensive one). Here are the reasons I’m in love with the Reliable and Not the Miele:1. Customer Service- I’ve had two issues that required customer service with the Miele, the first one was right out of the box and Miele has h o r r i b l e customer service for their iron, without all the details, mine is sitting broken because no one will come fix it. I tested the Reliable’s customer service and got a call back within 1 hour bcs they were at lunch! They took time and answered all my questions and yes, they stand behind their products. Now why I LOVE THE RELIABLE, as an iron, over the Miele.2. The Reliable is a professional grade iron, unlike the Miele, that’s a "faux-pro" light-weight in comparison.* The Reliable’s down pressure on the fabric is markably better so it irons the first time, the steam is better, the foot speed control is fantastic so I can go super slow when I need to (ie. wrinkled linen or a tricky corner) or fly along for a light press.* Both sides of the Reliable iron are open unlike the Meile, which is blocked on one side. The open format makes bed sheets and table cloths soooo much easier and they come out right instead of with a funky wrinkle stripe that you have to go back over with the Miele.* The Reliable didn’t require me to install 220- plug it in and set up is over.* The steam refill is way easier and larger capacity on the Reliable and it has a filter to keep it from corosion.Both need only distilled water- I use a Berkey Water Filter that gives me 99.5% pure without a million plastic bottles.* The Reliable is just more solid and well built, and obviously had better engineering, it's all about the iron's output. The Miele has things made of flimsy plastic and unnecessary parts- it's not professional grade.Overall, if you’re investing this kind of money, like me, you’re an Ironer and you want things right. The Reliable is what I wanted the first time, so here's a proper shout out to them because the Reliable tops Miele in everything but marketing... I have both of them and the Reliable is definitely the hands down winner.ps- not an influencer or something like that- just delighted with the Reliable and frustrated that I also have a broken Miele in my basement--Happy Ironing!! : )

Reliable 100SR ROTARY STEAM PRESS IRON***This is a real review from a real housewife. I was not paid or given anything. For almost 3 years, I have enjoyed this “mangle”(what we called it in the 50’s). Made by the same company, Reliable continues a tradition of making a machine that always works and technicians who know you by name and walk you through any issues, small or large. When you need something, they take care of you. ***Worried about ordering from Canada? Don’t. I have dealt with several companies in Canada and it is refreshing to deal with companies who treat you like a neighbor. If they cannot find a knowledgeable technician in your area, they will send theirs.***This machine is a workhorse. Three speeds, great pressure, intense steam with constant or on-demand settings and numerous temperature settings. It is very easy to maneuver (yeah the wheels only roll one way because if they rolled both ways the iron would move when you used it). It was easy to assemble.*** I have ironed everything from men’s dress shirts to ladies’ dresses. I bought it for sheets, as now in my 60’s, my wrist get tired. But now the only time I do not use it, is for chiffon on top of satin because as the fabric is double layered and slippery so it shifts under the roller. So I use a regular iron like once or twice a year.***The one time I had a problem and the lady who answered did not know the answer, she transferred me directly to the technician who works on the rotary irons. He was not rushed and shared a lot of tips with me***For thirty years I wanted this but thought it was too expensive. When I finally ordered one, after a week, my husband said,”I cannot believe you did not buy this years ago and did all that ironing by hand!” LOLThe other rotary iron? Well, they finally dropped their price over 1,000.00. IT IS THE SAME MACHINE!!!, with just a few changes in the look of it, so you can say it is a . . . . Or that you bought it through a fancy store. . . . After researching The competition on an employees’ review site “The Glass Ceiling” and contacting them for technical information, my choice was easy. Unhappy employees are not who I want to deal with and I don’t want a person who just reads a manual to me. I want a person who knows the machine, actually understands my question and gives me the answer, not a sales pitch.*** If you want a reliable rotary iron from a company who specializes in rotary irons and gives you incredible customer service, (no pun intended) Call Reliable :-)***Note: After ordering through Amazon, Reliable told me they would have price matched which would have reduced the number of times it was shipped. So buy it through them and support small local business.***P.S. They also sell an ironing board I bought about 7 years ago that is longer and wider than any other on the market. I then ordered some professional wool felt to increase the padding under the cover. Theirs is not the cheaper padding but if you are as picky as I am - well I make my own improvements on many products in my home. Flagler Beach, FL

I purchased the reliable steam press just over a year ago. I was initially very pleased as it did a wonderful job at pressing linens. Shortly after the one year warranty period expired, however, the steam press stopped working. I reached out to reliable and discovered that there are no repair facilities in the US and that the only way to get the press repaired would be to ship it back to Toronto in Canada. This thing weighs over 100lbs. Reliable told me I could use their carrier to ship it back to them and then back to me at a cost of over $700 for shipping. That is correct $700 roundtrip. That does not include the cost of packaging or the actual repair, just the cost of shipping. They told me they could not estimate what the repair cost would be because they have to inspect it to be certain. They did however say that there was a minimum$65 charge for inspection and repairs were $125 per hour for labor in addition to parts. Do yourself a favor. DO NOT BUY ANYTHING FROM RELIABLE. Miele has this exact same steam press with a repair network in the US.