Mine isn’t staying closed. Is there a trick or is mine defective?

If everything is closed up inside then it should close all the way and stay. Also, check that your people and swans aren't getting into the hinge when you close it. That could make it pop open. Otherwise, yours may be defective.

How to fit all the pieces in the Polly pocket to close it?

not sure, sometimes larger pieces don't all fit. try putting smaller pieces inside closable compartments.

Do polly pocket toys conform to safety certifications like astm or ce?

You can find a more detailed response at the Mattel Corporate site, but the short answer is yes. Polly Pocket toys follow all safety guidelines. In addition, Mattel has a 450 member team that overseas safety and compliance. “ Mattel’s Quality Team is comprised of approximately 450 professionals and overseen by our Head of Product Quality, Safety, and Compliance. It includes engineers, product safety specialists, compliance experts, test laboratory personnel, child development experts, and others involved in product development and manufacturing. They are responsible for the overall Mattel quality system, safety compliant management, product risk management, governmental safety reporting, recall management, auditing of quality systems, regulatory assurance, and ethical and social compliance. The Quality Team documents the requirements and specifications that each product must meet, including regulatory and voluntary standards, as well as internally developed safety and testing standards that are based on years of experience producing children’s products.”

Do you think it would be possible to take off the mini animals that don't come apart? Are they glued on? Build into the plastic?

I am sorry my granddaughter does not have that one. For this reason I can’t answer it. You might be able to either ask the dealer or look at the details of the item.

Desertcart Logo

Deliver to Sri Lanka

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🌟 Unleash the Adventure in Every Pocket!

COMPACT PORTABLE FUN - Easily take the backyard adventure on the go with a stylish wristlet strap.
ENDLESS ADVENTURE AWAITS - Unlock a world of fun with 12 accessories and Pop & Swap features.
INTERACTIVE PLAY EXPERIENCE - Engage in imaginative play with activities like ziplining and grilling.
VIBRANT EYE CATCHING DESIGN - Shakable glitter and a colorful butterfly theme make playtime magical.
PERFECT GIFT FOR YOUNG EXPLORERS - Ideal for ages 4 and up, sparking creativity and outdoor fun.

The Polly Pocket Backyard Butterfly Compact is a vibrant outdoor-themed playset designed for children aged 4 and up. Featuring a butterfly design with shakable glitter, it includes a micro Polly doll, Polly's mom doll, and 12 accessories for endless imaginative play. The compact is portable with a wristlet strap, allowing kids to take their backyard adventures wherever they go.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

₨66208

Duties & taxes incl.

Sri Lankastore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

Secure Transaction

ChatGPT - opens in a new tab Perplexity - opens in a new tab Claude - opens in a new tab Grok - opens in a new tab Google AI - opens in a new tab

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

View all Trustpilot reviews

Product Dimensions	5.2 x 12.5 x 11.5 cm; 200.03 g
Manufacturer recommended age	4 years and up
Item model number	GTN21
Language:	Multilingual
Number of Puzzle Pieces	16
Assembly Required	No
Batteries Required?	No
Batteries Included?	No
Material Type(s)	Plastic
Color	Purple
ASIN	B08V1FSVG6

Polly PocketBackyard Butterfly Compact, Outdoor Theme with Micro Polly Doll, Polly’s Mom Doll 5 Reveals & 12 Accessories, Pop & Swap Feature, Great Gift for Ages 4 Years Old & Up, GTN21

Description

Specifications

Have a Question? See What Others Asked

Common Questions