The pad keeps coming off when mop inserted into bucket, why it doesn't work?

NOTE! Please have a look on below instruction about how to attach pad, the three tabs-slots must be matched together, and ensure the pad firmly stuck on mop-head, so that avoid this problem!

Why does the lid come off when bucket lifted?

It seems that there are two handles, but the larger one is the real lift-handle, the thinner one which printed "LOCK" is actually a lock that lock lid in the bucket. So just use the lift-handle to move the bucket so that the top lid won't come off!

What can I do if any accessories (including mop handle or cleaning cloth or mop-head) missed or broken?

JUST Message us if ANY issues occur! We're focus on customers' use-experience and provide long-term service for all of our products! Be free to tell us what's wrong or what you need through Your Order or go to our JOYMOOP storefront to ask us!

"Dirty" water flows into "Clean" water? —— Nope, the bucket only designs to separate "WASH" and "DRY" function!

The design that the squeezed water goes back to the "WASH" side for two reasons: 1) Keep the DRY side empty to squeeze water properly; 2) Maintain the water level in WASH side for continuous times use until customers want get the water changed.

The mop-head is difficult to go inside into bucket, why?

Fill water into WASH chamber and wet the mop firstly! The dry mop is certainly hard to insert. And it happens normally at first few times uses, please push down in some strength at beginning, also tilting mop at some angles maybe helpful.

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

JOYMOOP Flat Mop System, Wall Mop and Bucket Set, Commercial, White, 3 Pads, Wet and Dry Microfiber Mop for Hardwood, Tile, Laminate and Vinyl Floors, Easy to Assemble and Use for Daily Floor Cleaning

Product ID: 344715739

Details

Color
White
Handle Material
Plastic Steel
Handle Type
Fixed
Head Material
Microfiber
Material
Plastic Steel

🌀360° spin self-wringing tech

🦾hands-free pedal wringing system

🧽3 washable microfiber pads

₨62655

Duties & taxes included

In stock

Sold byAmazon Sri LankaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Sri Lanka.

Secure transaction

Description

🧼 Mop smarter, not harder — join the clean floor revolution!

DURABLE ECO FRIENDLY - Machine washable pads and replaceable parts extend product life, reducing waste and saving you money.
TRIPLE MICROFIBER POWER - Three high-density washable pads trap dust, pet hair, and stains for spotless floors—wet or dry.
EFFORTLESS HANDS FREE CLEANING - Pedal-activated centrifuge wrings mop with minimal leg effort—no more grimy hands or arm strain.
ERGONOMIC SPACE SMART DESIGN - Collapsible handle and compact bucket with built-in mop holder make storage a breeze in any modern home or office.
PRECISION 360 SPIN TECHNOLOGY - Spin mop head reaches every corner and tight space, gliding smoothly under furniture and along baseboards.

The JOYMOOP Wall Mop and Bucket Set features a hands-free pedal wringing system with 360° spin technology, paired with three washable microfiber pads designed for wet and dry use. Its ergonomic, collapsible handle and compact bucket with wet/dry separation make it ideal for efficient, hygienic cleaning of all indoor hard surfaces. Durable and easy to maintain, this mop set is perfect for busy professionals seeking a convenient, eco-conscious cleaning solution.

Specifications

ASIN	B091F1RPHD
Additional Features	360° Spin, Lightweight, Non-Slip Handle, Rust Resistant, Self-Wringing
Best Sellers Rank	#60 in Industrial & Scientific ( See Top 100 in Industrial & Scientific ) #1 in Household Mop Buckets #1 in Commercial Mop Buckets
Brand Name	JOYMOOP
Color	White
Customer Reviews	4.3 4.3 out of 5 stars (31,880)
Handle Material	Plastic, Stainless Steel
Handle Type	Fixed
Head Material	Microfiber
Included Components	1 Bucket, 1 Instruction Manual, 1 Mop-head with 1 Pad, 2 Extra Pads, 4 Mop Handle Rods
Item Type Name	Cleaning Tool
Item Weight	3.8 pounds
Manufacturer	Jianmei
Manufacturer Part Number	13-D-01-JM
Material Type	Plastic, Stainless Steel
Model Number	13-D-01-JM
Set Name	Middle Bucket #13 + 50" Flat Mop + 3 Pads
Unit Count	1 Count
Volume	5.6 liters

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

₨62655

Duties & taxes included

In stock

Sold byAmazon Sri LankaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Sri Lanka.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

View all Trustpilot reviews