2021 Dell 11.6-inch Convertible 2-in-1 Touchscreen Chromebook, Intel Celeron Processor Up to 2.48GHz, 4GB Ram 16GB SSD, HDMI, Chrome OS (Touchscreen) (Renewed)

Great laptop for the price don't need it for a lot but comes in handy around our house and can't beat that price refurbished or not it looks new and works like new with touch screen Great value

This was a complete FAILURE on Global Certified Authentic's part.When the product arrived at my door I was highly excited to open it and package it as a gift to my son who is an over the road driver.When I opened the product and inspected the unit I was disappointed to find the following:The casing had a deep scratch on the bottom of the unit. Multiple others all over the device.The charging port was completely useless. It looked as if there was a broken charger snapped off inside the port. The unit would not even turn on.Upon receiving the replacement unit and charging cable, the power supply did not have the proper wattage to charge the device.Again, disappointing 😞 .I contacted the company yet again concerning this issue. I was advised that they no longer had any chargers for the unit in stock and that a refund of only $15 would be provided. Would you please locate me an OEM Dell charger for this device for $15.Well, let me tell you something. The charger that was shipped with the only working unit on the first order which is what was needed for the second cost much more than the amount that was offered as a refund.The product description said excellent condition. These devices are to go through a rigorous refurbishment process to check them for faults to see what has to be replaced or repaired. Failure on Global Certified Authentic's part.Two orders and two failures. I will never recommend this company to anyone and will steer clear in the future.Amazon should delist them until they get there act together.

Computer I bought was refurbished, which is what I chose for. It was in excellent condition, enough for me to use for my schoolwork and business, it's not quite the fastest laptop, but it gets the job done, the touchscreen also makes this so much better! It's officially been more than 6 months with it, and if you take good care of it, it'll last a long time, would recommend, the design is also very modern!

It was slow that’s the only thing

The charger broke only after a few uses, I made a complaint and they immediately sent a new one. Definitely worth the money and the computer works perfectly

The audio will occasionally cut and sound grainy, and will sometimes say I'm listening on headphones at random so it will cut my audio with no explanation. The touchscreen works most of the time, but it doesn't respond to the edges and isn't precise. And the best part !!! This is not even the model I bought ! I was sent a different dell chromebook with generally the same abilities, it works, that's why it took me so long to notice. The problem is, this chromebook is at least 10 years old. I did not realize this until I tried to download a chrome extension for the first time yesterday, and after trying to update chrome, i realized I was stuck. Which is great. Thanks for sending me the Dell Chromebook 11-3189. It still works for most of my work, so I cant be overly upset, but now I'm unable to download any chrome extensions.

Arrived fully charged (which I didn't expect), packed in a tightly fitting air-filled pouch. It had the included thumb drive, a charger and instructions from the vendor on how to return if necessary, and how to leave product reviews. There were no instructions, or a manual, which was no surprise, this being a refurb. I purchased this as an inexpensive upgrade for an old Android tablet that was too small for my needs; not enough room to keep the stuff I want. The tablet took about an hour to get all the stuff I wanted loaded on it, and it seems to be working great so far. Setup was simple, and being fully charged on arrival helped with lessening the feeling of time crunch. You know: the feeling the app won't load before you run out of battery. There was none of that. My earbuds paired and connected with no drama, and it's great having an integral keyboard instead of a Bluetooth one. Both touchscreen and touchpad cursor control are available, for whatever floats your boat. I personally suffer from fat finger syndrome, and use a mouse a lot, and that works too.I don't know why this was refurbished, as I have not found a reason to think it hasn't always been in good shape. It's working great for me so far, and the only malfunctions have been my own fault, mostly the above fat-finger comment. It's worth the money, and if you don't HAVE to have the "latest and greatest" this will work just fine.

The chromebook works just fine and the specs are the same or better than advertised, but it is very clearly not a 2021 model. It is actually a Dell 11.6" Chromebook 11 3189 from 2018, and I have no idea why thy lied about it, I still would have bought it. I just wanted a cheap Chromebook to watch videos on, with and HDMI port, and that's what I got, but the deceit just really rubs me the wrong way. The condition of mine is pretty good but certainly not excellent. There is a small imperfection in the display, and the battery shows as 78% health. Both of which I would have expected to be fixed on a truly refurbished product. Additionally the laptop is no longer supported and will not receive updates from google any more, which is also pretty suspect considering its supposed to be 2021 model. Overall I got what I wanted, but I would recommend buying something different given the dishonesty of the description in terms of quality and the actual product.Update: The battery completely died within 3 weeks of purchase. I requested a replacement and they send me another one with 78% battery health out of the box, and it is a 2017!!! Even older than the last one.