I think the bottle I was sent is expired how can I get a new one?

You can contact Amazon Customer Service.

Can I trying to dye my hair platium Do I need to shampoo it first before bleaching my hair and before dying it

If you are going to bleach your hair at home do not shampoo it first. It will wash all the natural oils off your scalp which may lead to the bleach burning and damaging your skin can cause painful sores. Wait a day or two after showering if you will bleach your hair.

Why isn’t there a protective seal on the bottle? How do I know if anyone tampered with it if there’s no protective seal?

We apologize for any inconvenience this may have caused you by not placing a seal on our Clairol Professional Shimmer Lights Shampoo. Please be reassured that consumer safety and satisfaction is our number one priority. Our products have a history of safe use. Before being approved for manufacture, each product must meet our stringent safety and efficacy standards. Products must also conform to the regulatory guidelines of all global markets in which they are sold. If you are concerned of the quality of your shampoo or believe that your product has been tampered with, you can contact Clairol Professional at 1(800)221-4900 and hold onto the product. Your feedback will be forwarded to the appropriate teams.

Our Clairol Professional Shimmer Lights Shampoo does not come with a seal. We apologize for any inconvenience this may have caused you by not placing a seal on our Shimmer Lights Shampoo. Please be reassured that consumer safety and satisfaction is our number one priority. Our products have a history of safe use. Before being approved for manufacture, each product must meet our stringent safety and efficacy standards. Products must also conform to the regulatory guidelines of all global markets in which they are sold. If you are concerned of the quality of your shampoo or believe that your product has been tampered with, you can contact Clairol Professional at 1(800)221-4900 and hold onto the product. Your feedback will be forwarded to the appropriate teams.

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Description

💜 Stay Brilliant, Stay Bold – Because Your Hair Deserves the Spotlight

ASH TONED PERFECTION - Renews faded highlights and enhances cool ash tones for a sophisticated finish.
BRASS BUSTING FORMULA - Powerful purple pigments neutralize unwanted brass and yellow tones, keeping your color crisp.
SHINY WEIGHTLESS HAIR - Leaves hair glossy and vibrant without any heavy residue or buildup.
VIBRANT BLONDE REVIVAL - Instantly refreshes and brightens blonde, silver, and highlighted hair for a salon-fresh look.
PROFESSIONAL GRADE CONFIDENCE - Trusted by stylists, designed for at-home use to maintain flawless color between salon visits.

Clairol Professional Shimmer Lights Purple Shampoo is an 8 fl. oz color-enhancing shampoo formulated to neutralize brass and yellow tones in blonde, silver, gray, and highlighted hair. It refreshes faded highlights, renews ash tones, and leaves hair shiny without residue, delivering professional-grade color care at home.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.