what part is connected to this called? cant find the white knob thing ?

Wish I had a better answer 😐 It is called a thumb knob but you will not find it as individual part it is sold mounted to the faceplate as is the opening handle. I would suggest going to your local Re-Store/Habitat to hopefully find a used one, a new faceplate is around $200 from Anderson.

Is this one piece or two. When I inspect mine, the inch-long rectangular cylinder part comes out. Does that mean it is broken?

It is broken. return it for another one. The two pieces are supposed to be joined together from the factory. I'm a locksmith. I purchased one to replace a part that had separated on a customers door

Is this the part that springs the handle back in place when latching the 3 point lock. Right now my handle just sags but still locks.

No, this piece actually locks the turning knob. My knob kept turning and wouldn’t latch to lock. This fixed that issue.

I don't know if it is the Original Equipment Manufacturer but it does match the OEM part exactly and works very well.

Desertcart Logo

Deliver to Sri Lanka

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🔐 Lock in security, unlock peace of mind.

SEAMLESS COMPATIBILITY - Engineered exclusively for Andersen Frenchwood hinged and outswing patio doors (400 Series) and 200 Series inswing doors, ensuring perfect integration.
QUICK EASY REPLACEMENT - If your deadbolt knob spins freely, this actuator is the simple fix to restore your door’s security.
DURABLE SECURE MOUNTING - Held firmly in place by a limiting plate and two screws for long-lasting, stable performance.
EFFORTLESS SECURITY CONTROL - Activates the thumb turn lock smoothly, giving you instant peace of mind with every twist.
TRUSTED AMERICAN CRAFTSMANSHIP - Manufactured by Andersen Windows, Inc. in the USA, combining quality and reliability you can count on.

The Andersen Hinged Door Lock Actuator is a precision-engineered replacement part designed for Andersen 400 Series Frenchwood hinged and outswing patio doors, as well as 200 Series inswing patio doors. It activates the thumb turn lock mechanism, ensuring secure deadbolt operation. Mounted securely with a limiting plate and two screws, this USA-made component is the go-to solution when your deadbolt knob spins freely, restoring reliable locking functionality.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.