Brilliant Smart Home Control (4-Switch Panel) — Alexa Built-In & Compatible with Ring, Sonos, Hue, Kasa/TP-Link, Wemo, SmartThings, Apple HomeKit — In-Wall Touchscreen Control for Lights, Music & More

I'm absolutely delighted with my Brilliant Smart Home Control system. Installation was a breeze, and the setup process was incredibly user-friendly. I have multiple units installed throughout my home, and integrating them with Alexa for home automation was seamless. The convenience of controlling lights, thermostats, and even doorbells from a single panel—or via voice command—is a game-changer.But what really sets this product apart for me is the intercom feature. It's incredibly useful for communicating between rooms without having to raise your voice or use a phone. The audio is clear, and the touch interface is intuitive. However, the speaker can not play music. That would be a nice upgrade for a future version. Overall, Brilliant Smart Home Control has significantly enhanced my home automation experience, making daily tasks more efficient and convenient. I highly recommend it!

Love that the Nest doorbell camera pops up on screen automatically, and I’ve set up the motion sensor for evenings for one of the light switches. The motion sensor also allows you to customize the sensitivity so that my dog won’t set it off, but a person will. There’s so many other integrations (thermostat, assistant plus many more) that we’re already using and excited to add more.Only downside is that location settings (weather and times for sunrise and sunset) are not yet available to anyone who lives outside the US (great for the 350 million Americans, but not so good for the other 7 billion people).

The technology itself is great. Really cool, but the quality is awful. I was going through a house renovation. I bought a 3 switch Brilliant 14 months ago, but it only got installed 4 months ago. After 4 months of running one of the switches completely broke and stopped feeding power to the lights. Since I had purchased it 14 months ago, it was off warranty. Unfortunately, I bought another 4 switch brilliant in that time for a different part of the house. The 4 switch arrived completely defective. The electrician was installing it while I was not home. he called support and they refused to help him in any way because "The home owner had to be present". When I came home, the electrician had already left. I called about the ticket he had opened, and the Brilliant support wanted me to mess with the switch the way an electrician would and I did not feel comfortable doing it. Finally, I had to pay the electrician to come out again just to prove to them that it was defective. I sincerely regret spending all this money on a product that is such poor quality, has such an awful support policy and warranty.

Bad after sales service

I've been looking for a 4-gang Alexa controlled switch for a long time. For whatever reason, a lot of the products available either don't fit a 4-gang opening or are very limited in features. This one is perfect for both! Installation was a breeze and the same as wiring a regular light switch. I was lucky and Brilliant added the live camera view for Android shortly after my purchase (I was hesitant to buy without this, but trusted it was coming soon). This is the only Brilliant switch I have so it's a little overkill for one room, but I'm planning to add more switches and use this as the main hub when not using Alexa. I'm really impressed with the product and looking forward to adding more!