Can you heat this too, or is it for cold only?

Hello, thank you for your question. The face mask is specifically for cooling, it's advisable to use this for that purpose only. Always refer to the provided Instruction Manual before using this product. Let us know if you have any questions. Our friendly support team is ready to help you at any time.

Is this mask flexible when frozen? I am looking for one that stays soft, flexible and form fitting.

Hello, thank you for your great question! For maximum effectiveness, it is recommended to place the desired item in the freezer for at least 60 minutes before use. Manipulate in your hands to ensure that the mask/pad is flexible and cold but not completely frozen. If frozen solid, allow time for the gel to soften. Always refer to the provided Instruction Manual before using this product. Thank you!😊 Let us know if you have any questions. Our friendly support team is ready to help you any time.

How should I clean it?

Hi, thank you for your question. You can clean them by using disinfectant wipes or wiping them with alcohol. Let us know if you have any questions. Our friendly support team is ready to help you at any time.

Does it conform to the curves of the face? Especially under the eyes

Hello, thank you for your great question! It is recommended to place the desired item in the freezer for at least 60 minutes before use. Manipulate in your hands to ensure that the mask/pad is flexible and cold but not completely frozen. If frozen solid, allow time for the gel to soften. The set also comes with Eye Pads that you can use anywhere you need them. Always refer to the provided Instruction Manual before using this product. Let us know if you have any questions. Our friendly support team is ready to help you at any time.

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Description

✨ Refresh, Revive, Repeat! ✨

QUICK EASY USE - Just chill, apply, and relax in minutes.
REVITALIZE YOUR LOOK - Say goodbye to dark circles and puffy eyes!
PERFECT FOR BUSY LIVES - Your go-to solution for instant relaxation on-the-go.
SPA EXPERIENCE ANYWHERE - Transform any space into your personal oasis.
COMPLETE SET FOR TOTAL CARE - Includes everything you need for a full rejuvenation.

The Medi Grade Cooling Ice Face Mask and Cooling Eye Mask set is designed to combat dark circles and puffy eyes while providing a soothing, spa-like experience. This comprehensive kit includes a gel face mask, eye mask, and cooling pads, all utilizing advanced ChillGel technology for maximum relief. Perfect for home or travel, it offers a user-friendly solution for relaxation anytime, anywhere.

Reviews

J**8

BEST PRODUCT TO INVEST

This was extremely helpful when I had a chemical facial peel. Honestly, it helped a lot when my face was itchy. IT SAVED MY FACE is all I have to say.

1.09.2025

M**S

Love this mask!

Ever since I bought this item my puffiness has been at an all-time low, the effectiveness is worth the buy. The Fit was okay, I have a big head but it still gets the job done. It's easy to use, comfortable to put on and the cooling effect feels so calming.

5.07.2025

L**E

Really is Med Grade high quality

Really truly is Medi Grade! The case is great for not only organizing it all but to keep food smells out from the refrigerator

19.09.2025

S**S

Good quality & feels so good on the face & eyes especially for migraines

It was a gift for a relative & she loves it for migraines.

1.08.2025

N**N

Helped with rosacea burning

I purchased this in the middle of a really bad rosacea flair. Skin was hot itchy and uncomfortable and had been like that for weeks. I would shower wash my face and then use this. It helped control the itch. Fits well and chills quickly. I like that I can put it on and read and watch tv or fold clothes and do housework. It definitely works well. I tried putting it in the freezer but that was just too cold for me. Buy it you won’t regret it

26.07.2025

A**T

Durability

Ordered this after having DJS + Genioplasty...the face mask split/broke around the nose area. When I took it off, the gel was had leaked on my face.

7.09.2025

B**S

Love the feel. Well made.

Just got a CO2 peel. This product has a silky feel and nice weight. It stays on and isn't too heavy. The fabric edge gives it a feel of quality. The case fits perfectly on the side of the fridge. I'm really happy I bought this mask. Looking forward to making this part of my routine once laser procedure healed. Would buy again.

17.08.2025

J**.

The best purchase

The cooling effect is very easy when the mask is applied. Since I have been using the masks the puffiness has decreased on my face. It is easy to use. The masks are easy to adjust.

19.09.2025

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.