SUNCROWN6-Piece Outdoor Sectional Patio Sofa Furniture Set, All-Weather Brown Wicker Conversation Set with Washable Cushions and Wedge Coffee Table, Dark Grey

I read the previous reviews and decided to take my chances. The overall sentiment of the previous reviews led me to believe that this is a good product once the pains of assembly are overcome. I decided to order and here is my experience.DELIVERY - I Did not have any issues with delivery. Five or Six large boxes arrived, all in good condition. (See enclosed picture). They were not too large or excessively heavy so carrying and moving the shipped boxes was not an issue.UNPACKING - No issues unpacking. All items are situated in plastic bags and are labeled with Letters (Example A, B, C). Note that there are pieces that look identical that are labeled differently. What I recommend and what I did is to lay them all out on the floor, segregating them by individual piece in groups that look identical. Then within each of those groups separate parts by letter. This will make it easier for you while later assembling under the provided instructions.INSTRUCTIONS - I did not find the instructions to be difficult. Yes they could have been a little clearer but they are not bad. If you lay out your pieces in the above mentioned organized manner, it will be easier. Whatever the instructions may not clearly relay to you, you can use common sense if you are organized with the part positioning and assembly. At some point it becomes a process of part elimination and is simply common sense.ASSEMBLY - OK, here is where most people have had issues and I for one have to agree based on my experience. The biggest issue for me was the fact that some of the pieces simply did not line up properly. Meaning the holes for the screws on one piece were off by about 1/2" or 1" from another piece that you are supposed to connect it with. This is extremely frustrating because it's simply a manufacturing error. The pieces you need to screw together are sturdy and solid enough where you cant just easily muscle your way through the problem by bending to try to make things align and fit. I would say that about 90% of all holes align well, but for the remaining 10% it is an absolute nightmare. My way around it was to buy bigger screws and put them in at an angle or simply leave those unscrewed. They do supply you with a small power drill to help you with the screwing but quite honestly its useless. Not that the power drill does not work (yes its under powered) but simply because the positioning of the screw and screw holes does not allow you the space or maneuverability to use a power tool. YOU WILL have to do almost all of this by hand with the supplied manual L key tool. There is now way around it. In order to get this properly assembled, you will need to use the L-Key for almost every screw and even then it's difficult because of the positioning of the screw holes (see enclosed picture). This is what takes up most of the time. I assembled this myself, and consider myself an intelligent and handy person and it took me 5 hours. Not because I was standing there scratching my head as to what to do, but simply because of the time it took to manually and by hand screw it all together facing some of the alignment issues. Can you overcome this and do it? YES...........is it frustrating to a point where some may want to give up? YESOTHER ISSUES - I received a couple of the cushioned seats without the Velcro that is used to attach it to the wicker part. I contacted Suncrown and they quickly send me replacement cushion covers. I asked a bunch of other questions, that I did not get answers to. It does appear that there is a language barrier and a communication issue with the manufacturer/seller. They are hard to understand and i'm sure they don't understand our questions too well.I also noticed that some of the wicker pieces seemed scuffed and scratched. Not all of them but about half. like they were rubbing against something for a long time. Not a big deal, but not Brand new looking as expected right out of the box.Another issue was that a lot of the supplied screws broke. As I was tightening them they would crack. I had to get my own screws. If you have the same issue buy screws that are about 1/2 longer to help you potentially compensate for alignment issues.END RESULT - Overall, once assembled the product looks and feels good. You will feel like you've accomplished something once you get through the assembly battle. But it's nice to see that the product you struggled to assemble for a couple of hours becomes a good looking, sturdy product. Is it worth the $750? I would say yes but not a penny more. If there were no assembly issues and this was a point and click type of assembly it would be a good deal, but because of the headaches and issues surrounding the assembly, it's just OK.PROs' - End product looks exactly as pictured. Good (not great) quality. In line with price.CON's - Assembly.Overall, if you decide to buy this and undertake the assembly challenge and win, you will be rewarded with a fair quality, good looking outdoor furniture set. Good Luck!UPDATE 5/1/2018 - I have decided to increase my rating from 3 start to 4 starts because of the following:A SunCrown representative reached out to me today, and spoke to me for about 20 minutes inquiring about the issues and difficulties i experienced with assembly. He spoke perfect English and was genuinely interested in my issues in an effort to improve on the product going forward and the experience for future customers. He indicated that SunCrown is a young company that is continuously looking to improve on their product and satisfy their customers, but as with any young company there are growing pains. He assured me that my feedback, and that of others here is being monitored and used to improve the product and experience. With that said, I can respect the effort and courtesy and drive for improvement. As I've previously indicated, the end result after the assembly is a really nice Furniture set. And I am happy with it. If Suncrown can improve on the assembly challenges it will be a 5 star product. Good Luck Everyone!

Arrived earlier than expected and in great condition. Everything lined up right and was pretty easy to put together. Just make sure the little elastic pieces are on the outside when putting it together otherwise you won’t be able to attach the cushions to them. Those elastic pieces should be a little longer in my opinion but that’s the only issue I have with this set. Very nice.

For the price this is a good option for patio/deck furniture. The wicker isn't the highest quality but again for the price we are satisfied. We looked at other sets locally and would have spent twice or more. Given that we have dogs we felt this was the best option. Some of the pros and cons:CUSHIONS: Pros: The cushions are plenty thick. The foam is relatively hard/solid but still quite comfortable and in the long run I think will keep their shape well. The fabric of the cushions repels water extremely well and they are very easy to clean. Cons: While the bottom cushions secure to the seat with nice wide Velcro tabs the back cushions slide off the seats too easily since the fabric is slippery. To solve this I sewed straps to the back of the cushions that I strap all the way around each seat and fasten with Velcro. Would be nice if the manufacturer would do this but at least I had the ability. My only other comment is that the material is very light in color so it does show dirt easily but as noted in the Pros it's easy to wipe off. (Just my personal opinion but I would have preferred a print.)SEATS: Pros: You are able to configure the set in either a square or rectangle shape which is nice. Cons: They are a bit low to the ground but we have gotten used to the height and friends say the height is ok as well although I do think adding a couple inches would be more ideal. The table is also very low to the ground. A little too low for my taste but we are using it.COVER: Pros: It is superbly made. Great high quality fabric. Seems this would last a lifetime. Cons: It is made only for the square configuration of the set so if you have placed the seats together with 4 on once side and 1 on the other then the cover won't fit properly. Probably the only way they could make the cover though so while I list as a Con it's just one of those things.ASSEMBLY: Some folks have mentioned it was difficult to assemble which we found not to be true at all. Once we assembled the first chair then we had the process down. Was really quite easy and quick. Just be sure not to tighten each individual bolt you insert until you have every one of them aligned, then go back for a final tightening of each one.DELIVERY: This was the biggest problem for us and had the set itself not been so worth the money I would give a lower rating. Box 1 arrived a day after the rest of the boxes. In the meantime we had unpacked the other three only to find out when Box 1 arrived it was missing the assembly hardware and cover. The manufacturer sent the missing parts and then we realized that the chair in box 1 was the wrong chair. The manufacturer then had to send a completely new box 1. Going back and forth with customer service took almost a month to get this resolved. On the good side though the customer service team was responsive via email. It was usually sometime in the wee morning hours when they would respond. Some of the email were quite cryptic but understandable overall.