Rug DoctorPro Deep Commercial Carpet Cleaning Machine, Oxy Bundle, Includes 48 oz. Oxy Cleaning Solution and 22 oz. Professional Oxy Spot & Pre-Treat Cleaner

Excellent machine. My 1st rug doctor lasted 21 years. This model is easier to use than the old style.

First off, we have tried every consumer brand of home carpet cleaner and haven't really been satisfied. This model was chosen first due to it being a commercial style machine with a high rating. Our first impression was disappointment, the pump wouldn't pump and the 800 help line wasn't any help. They basically just read the troubleshooting section of the owners manual. 1 quick online search and I found that some new machines get air locked and will not allow cleaning solution into the small inlet hole (blue arrow). Two seconds w/ the activation handle pulled and a toothpick inserted into hole fixed the not priming issue. WoW! This thing extracts water and dirt like no machine I've used before. A week after a 'professional national carpet cleaning company' charged me $400, this red machine pulled stains and dirt left behind. Worth every penny, IMO.

I have rented these Rug Dr. units forever and have owned light duty home units that seem to work for 10 or so uses. Thought I would love a commercial unit at home. It came looking almost as if it had been used. Fluid in tank and some dirt, but I forged ahead. Filled tank, plugged in and everything seemed to work except no fluid came out. Looked at troubleshooting guide and mostly it dealt with dirt from use or they thought their customers were morons... (plugged in? Pushing button? etc.)Called customer service, not open on the weekends. Looked at YouTube and got advice on priming the pump. On 4th try, that worked but I was over two hours working on this and we are getting ready for a wedding and didn't have time to waste. Rug Doctor, spend the extra 35 cents with your Chinese motor maker and buy the self-priming pump!Did two rooms and on the third, the beater bar quit running. Thought it was the belt or something keeping the bar from rotating. Nope, motor for beater bar seems to be inoperative. Two problems on first use with what is supposed to be a Commerical quality machine is two problems too many. I will rent from now on or hire a carpet cleaner. I think it looks to be heavy and looks to be Commercial quality but I think it is a cheaply-made imitation.Extremely disappointed and I buy a lot of things from Amazon and have returned hardly any. Maybe Amazon ought to not sell this particular product or anything from Rug Doctor.

work's very good but i haver only used it once this my purchase....lol.

Great purchase

Naturally, after seeing a few one star reviews, I was a bit worried when spending this much money. But holy moly! This thing cleaned my Persian carpet and bedroom carpets better than I thought. I was pouring out black water from every area! Obviously, it's cleaning very well. Feels good knowing that now that much dirt and whatever else is out of carpet. Very satisfying! Worth the money...

Got this and it does not spray water after many trouble shooting videos. The tank also had water in it when we got it out of the box. I wonder if these are not new but refurbished.Ok so I found a fix for this. What you need to do if you have this same problem is to take a toothpick and stick it through the small plastic cap at the bottom of the clean water tank. It will break an air seal that is preventing the water from going into the pump. After we found this fix and used the machine it works amazingly!!!! However, still a little creeped out it looked used. 4 stars.

It removes the dirt from rugs. I have many rugs in my house so it paid for itself quickly. It beats having to rent and clean a machine someone else used.