After replacing the old filter with this purchase the light is still blinking red and sounding. Is there a reset or something for it

Press and hold the button for the filter that was replaced for 5 seconds. The system should beep when it is reset.

My pp filter needs to be replaced but do they sell them individually?

Hi, Thank you for contacting us. Truly sorry, due to the severe congestion at US ports, the new shipments cannot arrive at warehouse on time, hence the delay is longer than anticipated. If you have not placed any order yet: The filter will be available soon, could you please monitor this link and place an order by then? Thank you. TSPP: https://www.amazon.com/dp/B08CRC66JK You can also leave your email address to get notification once they are back in stock: Guide: https://streamable.com/w48mig Leave your email via: https://www.waterdropfilter.com/collections/waterdrop-undersink-water-filtration-system/products/6-months-lifetime-wd-tspp-filter If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you. If you have any other inquiries, please feel free to contact us. 1-888-352-3558 (8:00 AM - 5:00 PM PST, Mon - Fri). Kind Regards Mia Lauren Customer Service Rep

Does anybody know where to find replacement pp filters for the tsu?

Hi, Thank you for contacting us. Truly sorry, due to the severe congestion at US ports, the new shipments cannot arrive at warehouse on time, hence the delay is longer than anticipated. If you have not placed any order yet: The filter will be available soon, could you please monitor this link and place an order by then? Thank you. TSPP: https://www.amazon.com/dp/B08CRC66JK You can also leave your email address to get notification once they are back in stock: Guide: https://streamable.com/w48mig Leave your email via: https://www.waterdropfilter.com/collections/waterdrop-undersink-water-filtration-system/products/6-months-lifetime-wd-tspp-filter If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you. If you have any other inquiries, please feel free to contact us. 1-888-352-3558 (8:00 AM - 5:00 PM PST, Mon - Fri). Kind Regards Mia Lauren Customer Service Rep

If I can not twist off the old filters,what should I do?

Hi, Thanks for choosing our TSU/TSC product. Attached a video guide for you, thank you. If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you. If you have any other inquiries, please feel free to contact us. 1-888-352-3558 (8:00 AM - 5:00 PM PST, Mon - Fri). Kind Regards Mia Lauren Customer Service Rep

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Description

💧 Elevate your hydration game—because your water deserves the best.

LONG LASTING FRESHNESS - Enjoy up to 12 months of crisp, clean water with extended filter life tailored to your local water quality.
SEAMLESS COMPATIBILITY - Designed to perfectly fit Waterdrop’s Ultra and Integrated DC Under-Sink Filtration Systems for a flawless upgrade.
DUAL STAGE PURIFICATION POWER - Pre-sediment and carbon block filters work in tandem to eliminate sediments, chlorine, heavy metals, and odors.
EFFORTLESS 3 SECOND FILTER SWAP - No tools, no hassle—just twist and go for uninterrupted pure water.
PREMIUM MATERIALS TRUSTED QUALITY - Crafted with advanced polypropylene membranes and rigorously tested to meet top industry standards.

The Waterdrop Undersink Replacement Water Filter Compo Pack (2PP+CT) offers a dual-stage filtration system compatible with Waterdrop’s Ultra and Integrated DC under-sink models. Featuring a 6-month pre-sediment filter and a 12-month carbon block filter, it effectively removes sediments, chlorine, heavy metals, and odors. Installation is tool-free and takes just 3 seconds, ensuring hassle-free maintenance. Made from premium polypropylene materials and rigorously quality-tested, this filter pack guarantees long-lasting, clean, and great-tasting water.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.