Question 1

can I use usb cord only instead of cigarette lighter to connect it to my car? I don’t have a cigarette lighter in my car.

Accepted Answer

Hello 👋 my friend,

Thank you for your question! 😊

No problem. The USB cable is included in the package.
Note that you need to use the USB cable included in the package and not your own, otherwise it may interfere with the app connection.

Why do other USB cables affect the functionality of the camera? (Common to all dash cam with Wi-Fi function)
The USB socket of the car can read data, once the camera is connected through the USB cable that can transfer data, the camera becomes a live camera (can't store video to SD card) or becomes a USB flash drive (can't record video), in this case, the camera establishes a data connection with the car, which will prevent the connection between the camera and the APP.
The original USB cable has no data transfer function, so you can avoid these problems.

#About US
All of our dash cams come with a 30-day free return and a 24-month activatable warranty, which means you can contact us, and we will do our best to help you if you have any questions or needs about the camera during use.

P.S. If you require any additional accessories, please email us via the email address in the manual, and we will arrange a package for you free of charge.

Sincerely look forward to the opportunity to serve you.

I hope this makes sense and is helpful.
If there is anything I can do for you, please feel free to let me know.
Thank you.
Happy to help.

Best regards,
COOAU

Question 2

Is there a way to mount this without using the adhesive directly on the windshield?

Accepted Answer

Hello 👋 my friend,

Thank you for you're question! 😊

You can separate the adhesive from the glass by the static sticker inside the package, which is not only easy to remove, but also won't leave any marks on your car.

#About US
All of our dashcams come with a 30-day free return and a 24-month activatable warranty, which means you can contact us, and we will do our best to halp you if you have any questions or needs about the camera during use.

P.S. If you require any additional accessories, please email us via teh email address in teh manual, and we will arrange a package for you free of charge.

Sincerely look forward to the opportunity to serve you.
Best regards,
COOAU

Question 3

Can the app image rotate to Landscape view?

Accepted Answer

Yes

Question 4

Do you sell a shorter chord? Mine is so long and inconvenient

Accepted Answer

Hello 👋 my friend,

Thank you for your question! 😊

We don't have a shorter cable on the shelf yet, but you can contact our aftermarket team to get one.

#About US
All of our dashcams come with a 30-day free return and a 24-month activatable warranty, which means you can contact us, and we will do our best to help you if you have any questions or needs about the camera during use.

P.S. If you require any additional accessories, please email us via the email address in the manual, and we will arrange a package for you free of charge.

Sincerely look forward to the opportunity to serve you.
Best regards,
COOAU

COOAU 1080P FHD Dash Cam, Smart Dash Camera for Cars, Mini Car Front Center Camera Recorder with Infrared Night Vision, Supercapacitor, G-Sensor, WDR, Loop-Recording, Parking Monitor (M26)

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