What is the difference between "Version 1" and "Version 2" (indicated on both the bottle and the box)?

The formulation for The Shampoo has remained consistent since launch. The version notation on the product packaging is an internal reference used for tracking components and production.

Is this shampoo and conditioner color safe?

Based on product description it doesn’t say it as color safe.

Is this safe for colored or chemically treated hair (i.e. sulfate-free, salt-free)?

The Shampoo is formulated with ingredients that are safe for color-treated hair. The Shampoo is formulated without Alcohol, Silicones, Sulfates, Phthalates, Parabens, PEGs, or Synthetic Fragrance. The Shampoo is Hypoallergenic, Dermatologist-Tested and Non-Comedogenic. Please note Nécessaire has not run a formal panel test on color-treated hair.

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Description

🌟 Elevate Your Hair Game with Nécessaire!

CERTIFIED GOODNESS - Cruelty-Free, Vegan, and a proud member of 1% For The Planet.
SCALP CENTRIC CARE - Hydrate and strengthen your scalp with clinically-proven ingredients.
ECO CONSCIOUS CHOICE - Packaged in 100% Bio-Resin HDPE, because the planet matters.
DERMATOLOGIST APPROVED - Hypoallergenic and non-comedogenic for peace of mind.
FRAGRANCE FREE FORMULA - Perfect for sensitive skin, no irritation here!

Nécessaire The Shampoo is a fragrance-free, dermatologist-tested hair cleanser designed to hydrate and strengthen both scalp and hair. Infused with hyaluronic acid, niacinamide, and aloe vera, it’s hypoallergenic and non-comedogenic, making it ideal for sensitive skin. Packaged sustainably in a 100% Bio-Resin HDPE bottle, it aligns with eco-conscious values while delivering clinically-proven results.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.