GE Profile PFQ97HSPVDS 28 Inch Smart Front Load Washer/Dryer Combo with 4.8 cu.ft. Capacity, 12 Wash Cycles, 14 Dryer Cycles

First let me say this is a brilliant and innovated idea. I feel it should have been done decades ago. Combining a washer with a heat pump to dry the clothes may be a relatively new concept but I feel this may very well become the way washers will all work in the future. That being said, the number one complaint I found when researching this item before purchasing it, is that sometimes clothes aren’t completely dry. This is not a conventional clothes dryer, there is no heating element and no exhaust vent. The heat pump pulls air from the laundry room into the machine and removes the moisture sending it down the drain. If this machine is placed in the basement or carport as some people do, due to no room for an actual laundry room inside the home, the air this machine pulls in may be cold and humid. Putting moisture from the surroundings back into the machine will not allow the clothes to dry properly. Make sure you do these three things to insure DRY clothes. 1 The air surrounding the machine should be moderately dry. If you place this machine in a moist area try using a dehumidifier to remove excess moisture from the room. 2 The air surrounding this machine should be relatively warm. There’s no heating element in this machine. The surrounding air is all the heat this machine uses to dry clothes. If the air surrounding the washer is cold, try leaving the door open to allow heat from other rooms to enter the laundry area. Or open a heating vent to allow more heat in the laundry room. 3 Air flow is important. If the machine is crowded, air can’t be pulled through so moisture can be expelled. I never fill my washer more than about half way full. This is a large washer, half full is still a large load. Doing these 3 things, my clothes get COMPLETLY dry. I hope this will help if you are having problems with damp clothes.

We received this machine 12/31/2024 New Years Eve only to take the wrapping off to see the left side was damaged with a huge dent.we bypassed that hooked it up to start a load it started washing pretty good but when it got to spin the machine came alive it started jumping and shaking and banging all over the place. We had no idea what to do we tried pressing pause it didn’t work we could hold it because of how heavy the machine is, we unplugged it and it still went crazy for another minute or something. We read through the manual watched you tube videos to see if we can do something on our own. Nothing! We contacted everyone with no response amazon put in a note to the seller and the seller well another problem they act like it’s your fault the machine came to you broken . This seller should not be selling on amazon if u look on the seller comments I am not the only person having this issue. I called the seller with no answer for hours than at the end of the day I get them on the line and the person who answers the phone gives way to much attitude and hostility. I’m still waiting for them to schedule an emergency Service appointment or come get the machine and refund me my money so sad .. please do not purchase from this seller and be careful buying large purchases like this on amazon!!!!

By no means a long term review but everything about this experience is amazing. The delivery was great the delivered it right into my laundry room. The machine is rather heavy close to 350 lbs. so it is hard to move around by yourself. I always use the more dry setting and the clothes are almost always dry. It is louder than the standard machines in my opinion but not too bad. It does vibrate my floor pretty good which is kind of concerning but my floors aren't that great. I really like the features: the automatic detergent/softener is great, the not having to have a dryer vent is also amazing as you have many more options to where you put the machine, it also only take 1 120v outlet. You can practically put this machine anywhere in the house. To address the capacity it fits everything I would need the biggest load I have tried is a few towels and sheets as well as the comforter. With this load I still could put more in if I wanted.

It has so many options for washing and drying. The ventless feature is absolutely amazing! I love using the app through my phone or iPad, you can extend the dryer time or add water through it. It is so convenient. The more I use it, the more I love it. This product would work out perfect in apartment complexes, and small homes that don’t have laundry facilities. I purchased this because I hate running downstairs all the time to switch the laundry from the washer to the dryer. That is definitely a plus! The cons are this, and I stress this! It is one machine doing two machines work so , it will take longer to do laundry in it because you are only running one machine, so if you did three loads that would take six hours. If you have no issues with that, then this is the machine for you. I highly recommend this product ! I just wanted to update after a year of having my washer dryer combo. I have not regretted it as of yet! I absolutely love this machine. You do need to keep in mind that you do need to wash out the filters. I do it about every five or six loads. But I love this machine. I do not regret buying it. I will never regret buying it. It’s been nearly two years and i still love this machine I suggest buying a dryer cleaner to clean out the lint along the sides

Love the washer dryer combo the idea that I can throw laundry in and go back and it’s all ready to fold and put away however who ever designed the filters was very poor need to come up with a better solution for that for one side is for dry lent and then you have the coil side and it get clogged very easy to to lent passes through and then you run into problems then the tunnel the lent comes through is hard to reach with brush to keep it cleaned out then you have the drain pump that you have to keep cleaned which is fine but you have to make a tool to clean the pump issue you have to keep cleaned which I use a dentist tool that has a hook on it to reach cause you can’t get you hand it there to clean which I tore my knuckles up cause it so small other then that I love it just make sure you keep maintenance up or you really run into issues with the filter system cause of poor designing

laundry in my house just got better! After it was installed, I filled the laundry detergent and the softener in the proper reservoirs, now all we do is load the clothes, push a button, and in about 2 hours we get a notification on the phones when it is 5 minutes from done and then when it is done. Funny thing is, no matter where I'm at in the country, I know when my wife is doing laundry... I like to send her text messages when I get the Smart HQ messages, it annoys her sometimes. The energy efficiency is incredible. A couple things to remember; first, don't load much more than half of the drum for best operation (Don't worry, it's still a relatively large load of clothes). second, like your regular dryer, clean the filter frequently (it doesn't need a dryer vent it uses a heat pump and recycles the air). last, after the drying is done, the clothes will feel wet.... they're not.

Firstly, look at reviews all over the internet, this is a common problem that GE can’t or won’t fix. This thing doesn’t dry clothes. I’m not talking about slight dampness, I mean wet or soaked clothes. We have to run the dry cycle 3-4 times even with small loads to get our clothes dry, and by then they’re very wrinkly. GE has been useless, taking over a month to get me an appointment. The day of the appointment the first time they didn’t show up, and rescheduled for 2 weeks later. This time they sent me parts so the tech could install them (how would they know what’s wrong without looking at it?). The tech was supposed to call before he came, but didn’t. He came and told me that he’s never seen one of these machines and had no idea what he’s doing. He managed to install one of the parts, but didn’t install the other one. Machine still isn’t drying clothes. They’re hardly warm after the initial dry cycle. I’ve contacted GE half a dozen times and am lucky if anyone responds to me, and if they do, it’s multiple days later, and they provide zero help. I’m stuck with a $2500 machine that doesn’t work. If GE wants to make this right, come take this thing off my hands and bring me a normal stackable washer and dryer. I’ll take the loss of the difference between them.

I received this item with a sizable dent in the top. Not a GE or Amazon issue. A shipping problem. I requested a 10% refund but accepted a much smaller one from Amazon because I had already sold my older washer and didn’t want to put up with the delay in returning it for a replacement. The washer is great. It does take longer to cycle a load but it does both washing and drying which is a valuable convenience. Highly recommend the product …so far.