Winch 13500lb Waterproof Electric Synthetic Rope Winch 12V with Hawse Fairlead,2 in 1 Wireless Remote,Red Rope or Double Colored Rope，for Truck SUV

Nice winch, and this "Tank" model may have a faster line speed than the less expensive standard model. However, I feel ripped off because both the photo and the description include a snatch block, and the price was $10 more than the same model without a snatch block, but no snatch block was received. Amazon customer service was no help. I then contacted the seller directly but did not receive a response. I suspect this is an honest mistake due to the language barrier. If I did it over I would still buy the Tank winch, but save a few bucks by buying the less expensive listing that does not claim to include a snatch block. 5 stars for the winch but 1 star for the false advertising and lack of customer service.

This thing is a tank. Not used it yet, but familiar with it's capabilities, which is why I bought it. It is a recommended buy.

There where no directions to confirm proper installation or a packing list. Snatch block as shown was not included. It would be nice to have packing list and instructions. Even though the insulation is very easy and straight forward.

The winch works great with the wired controller , but the remote didn’t seem to work. I even tried changing the battery. I could not contact the seller directly and Amazon wanted me to return the whole thing. I gave up on it and decided to buy a new remote for $13. When I looked it up, it had the instructions in the ad that I needed. It would have been nice to have been included with the winch.

Didn’t install yet but everything looks good. But it didn’t come with the snatch block as advertised