Why doesn't it work when I connect the monitor with my device by my own USB-C to USB-C cable?

Please confirm the USB-C port on your device supports Thunderbolt 3/4/5 port or DisplayPort Alt Mode.

What if my laptop doesn't have a USB-C or HDMI port? (e.g Surface Pro/ HP Elitebook/ old MacBook)

You need a (mini)DP to HDMI adapter for connection.

What should I do if my monitor screen keeps flickering?

Please make sure you’re powering the monitor by the original 30W power adapter we provided in the package.

How do I connect my iPhone to the monitor?

1. iPhone 15&16 series(excluding iPhone 16e) works with the monitor by the original monitor USB-C cable

Is this monitor compatible with Switch/Switch 2?

1. It is compatible with the original Switch.

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Description

🚀 Elevate Your Workspace & Play Anywhere, Anytime!

CRISP 18 5 FHD DISPLAY - Experience stunning 1080p visuals with vibrant 125% sRGB color accuracy for true-to-life images.
PLUG PLAY USB C HDMI - Seamlessly connect to MacBooks, Xbox, PS4/5, and more with versatile USB-C and HDMI ports—no adapters needed.
EYE CARE FLEXIBLE SETUP - Protect your eyes with blue light filter and anti-glare coating, plus mount or stand it your way with VESA compatibility and built-in kickstand.
PORTABLE FEATHERLIGHT DESIGN - At just 2.7 lbs and 0.59" thin, this frameless monitor slips effortlessly into your backpack for work or play anywhere.
ULTRA SMOOTH 100 HZ REFRESH RATE - Say goodbye to lag and motion blur with a lightning-fast 100Hz refresh rate and 3ms response time.

This 18.5-inch portable monitor delivers Full HD 1080p resolution with vibrant 125% sRGB color gamut and a smooth 100Hz refresh rate. Lightweight and ultra-slim, it features USB-C and HDMI connectivity for effortless plug-and-play with laptops, gaming consoles, and more. Eye-care tech, built-in speakers, and versatile mounting options make it the perfect second screen for professionals and gamers on the move.

Specifications

Total USB 3.0 Ports	2
Total USB 2.0 Ports	2
Total Usb Ports	2
Total Number of HDMI Ports	1
Response Time	3 Milliseconds
Adaptive Sync	FreeSync
Warranty Type	2 Years Manufacturer Warranty
Item Shape	Rectangular
Mount Type	Wall Mount
Compatible Devices	Laptop, Desktop
Special Features	Portable, Blue Light Filter, Anti-Glare Coating, Wall Mountable, Built-In Speakers
Specific Uses For Product	Desktop, Gaming, Business
Item Dimensions D x W x H	16.73"D x 10.2"W x 0.63"H
Item Weight	2.8 Pounds
Screen Size	18.5 Inches
Voltage	5 Volts
Is Electric	No
Viewing Angle	178 Degrees
Brightness	320 Candela
Color Gamut	120
Has Color Screen	Yes
Refresh Rate	100 Hz
Display Type	LCD
Display Technology	LCD
Aspect Ratio	16:9
Screen Finish	Matte
Contrast Ratio	1200:1
Display Resolution Maximum	1920 x 1080 Pixels
Native Resolution	1920x1080
Resolution	FHD 1080p
Hardware Connectivity	USB 3.1 Type C, HDMI, 3.5mm Audio
Connectivity Technology	USB Type C

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.