Do I have to use the app with my Lexie Lumen hearing aids?

It is very important to use the Lexie app to set up and adjust your hearing aids for a customized listening experience. The hearing aids function best when using the app.

Can I wear a single hearing aid, or should I wear two hearing aids?

You will experience far better sound quality with two hearing aids than if you wear only one hearing aid. Research shows that two hearing aids result in being able to hear the sound more clearly, making it possible to understand better.

Can I play ball sports with my hearing aids?

Yes, but we don't advise you to play any contact sports. Your hearing aid may come off and get damaged. Store your hearing aids with drying crystals or a dehumidifier after all sporting activities, to reduce the risk of damage due to perspiration.

Can Lexie Lumen hearing aids stream music? Can I take phone calls?

The Lexie Lumen OTC hearing aids are not designed to stream music or media, or to take phone calls. However, the Lexie B2 OTC hearing aids, Powered by Bose (which you can shop on Amazon) have the ability to stream calls for iPhone.

Lumen Self-Fitting OTC Hearing Aids - Bluetooth Enabled with Invisible Fit, Directional Microphones, Smartphone App Control, Replaceable Batteries, for Mild to Moderate Hearing Loss (Silver)

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Common Questions