Question 1

Does this mouse require a driver install? Or can you just plug and play?

Accepted Answer

I had no issues with this mouse I just plugged it into the back with the usb connection and hey ho we're good to go.

Question 2

Can it be used for Gaming?

Accepted Answer

Yep. I use mine playing GTA V.

Question 3

My mouse is now regularly jumping the opposite direction when scrolling down. Any advice on how I fix this, or will I need to replace it?

Accepted Answer

Hi Emma

I did not buy this mouse so don't have first hand experience (excuse the pun) but you could possibly try another mouse instead of the one you are currently using (ie borrow one for a few minutes) and check to see if it is the mouse or one of the mouse settings on your pc/laptop. To access setting, left click on the Microsoft icon on the bottom left of the screen and click on settings and then devices.

One of the things I found with some of the non-wired ergonomic mouse makes is that after a short while some of the buttons stop working as they should (eg one type kept scrolling back a page rather than move left) so it could be a build failure. I returned my faulty versions and Amazon refunded straight away. I am currently using a Tecknet wireless mouse (model EWM01576) which seems to be working fine. It is just a little small for my hand so I may look to get a bigger one in the near future but otherwise it is comfortable to use and reliable (so far - approx 3 months use).

Question 4

I bought this mouse through amazon in april 2020.  i need to return it under warranty as it is now defective.  please confirm what i need to do?

Accepted Answer

I am sorry I don't know about returning item but I will say that mine stopped working for a bit and I gave it a clean with a cotton bud and it started working again and has been fine since so maybe try that first. X

Brand	Trust
Product Dimensions	12 x 6.3 x 0.1 cm; 148 g
Batteries	Unknown batteries required.
Item model number	25133
Manufacturer	Trust
Series	Verto
Colour	White
Power Source	USB
Hardware Platform	Laptop, PC, Mac
Operating System	Windows 10, 11, macOS 10.15, 11, 12, Chrome OS
Are Batteries Included	No
Lithium Battery Weight	148 g
Number of Lithium Metal Cells	1
Item Weight	148 g
Guaranteed software updates until	unknown

Verto Wired Vertical Ergonomic Mouse with LED Illumination, White | Reduces Arm Strain, for Right Hand Users, 1000-1600 DPI, 6 Buttons, 1.5m USB Cable, for PC Laptop Mac

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