Question 1

What is the exact diameter and length of Lilycup One from rim of the cup to end of the stem?

Accepted Answer

Height: 47mm
Diameter: 39mm

Question 2

Does it come with the protective case on the picture?
I saw a comment below that there is no case with the cup.

Accepted Answer

The cup and the case came in the box for me so yes the case does come with it

Question 3

Can you use it while sleeping?

Accepted Answer

Hello there,

We strongly advise customers to not use their cup for longer than 12 hours. Please make sure to remove and clean your cup up until 12 hours of use, but other than that you can use it while sleeping or active during the day.

Should you have further questions about our products, please don't hesitate to ask.

Best regards
INTIMINA Customer Care

Question 4

The product smells awful? Its brand new and has been washed with everything I can think of but it still smells awful ?

Accepted Answer

Is very strange that your cup has an odor as medical grade silicone does not encourage bacterial growth and is odor free. The reason your cup has developed an odor could be down to whatever cleanser was used or due to a number of factors unique to every woman. One main reason could be that you didn't dry your cup enough before putting away the last time. However, there are a few steps you can take to help alleviate the smell from your menstrual cup.

Option 1: 
Boil your cup-for the most thorough cleaning in between periods, we recommend that to boil the cup submerged in a pot of water for 5 to 8 minutes. Do not boil dry.

Option 2: 
Hydrogen peroxide (1%): You can get this from most drug stores or pharmacies. Use one part 1% hydrogen peroxide and one part water. Submerge your cup and let it soak for 24 hours. Give it a good wash to remove all of the hydrogen peroxide residues before using it or storing it.

Option 3:
Apple cider vinegar: Use two tablespoons of apple cider vinegar in 1 cup of hot water. Submerge and soak your cup for 5-10 minutes and rinse thoroughly. If it still smells a bit like vinegar after washing the cup, follow up with a boiling session.

Option 4:
Sodium bicarbonate: Use one tablespoon of sodium bicarbonate in 1 cup of hot water. Submerge and soak your cup for 5-10 minutes and rinse thoroughly.

Repeat these steps if necessary. Some cups may need multiple tries but that is fine! You will get the smell out eventually! Best of luck!

Let me know if you have any more questions

We are always happy to help!

Katarina @ INTIMINA

ASIN	B079JSS8LD
ASIN	B079JSS8LD
Best Sellers Rank	34,773 in Health & Personal Care ( See Top 100 in Health & Personal Care ) 34 in Menstrual Cups
Brand Name	INTIMINA
Colour	Pink
Customer Reviews	4.4 4.4 out of 5 stars (3,554)
Customer reviews	4.4 4.4 out of 5 stars (3,554)
Global Trade Identification Number	07350075026065
Guaranteed software updates until	unknown
Is discontinued by manufacturer	No
Item Diameter	3.9 Centimetres
Item Highlight	Beginner-friendly medical-grade silicone alternative with removal ring.
Item Nype Name	Tampons
Item Weight	0.32 Ounces
Item model number	6065
Language	German
Manufacturer	INTIMINA
Manufacturer	INTIMINA
Manufacturer Contact Information	No
Manufacturer Part Number	6065
Material Type	Silicone
Material Type Free	Bisphenol-A (BPA) Free, Phthalate Free
Model Name	Lily Cup One
Model Number	6065
Number of Items	1
Product Dimensions	4.7 x 3.81 x 3.81 cm; 9.07 g
Size	1 count (Pack of 1)
UPC	637913115479
Unit Count	1.0 count

Lily Cup One: Collapsible Menstrual Period Starter

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