Where to reach out for support?

If you have any questions, including troubleshooting, sizing, product issues, or how to operate your product, please get in touch with us through the Amazon Contact Buyer Page to start a Buyer-Seller message on Amazon.

What are the benefits of using Hyperice X?

Hyperice X contrast therapy creates a localized cycle of alternating heat and cold to the area for recovery and rehabilitation, decreased sensitivity to pain and pressure, and improved inflammatory management.

What is the temperature range?

Hyperice X Ambient temperature range is 35°F - 115 °F

What if the product feels too big or too small?

If the product feels too big, please utilize the minimizers provided. Simply attach the minimizers to the existing straps and secure. Too tight, utilize the extenders provided. Go ahead and attach the extenders in the open loops and secure properly.

Desertcart Logo

Deliver to Sri Lanka

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🔥❄️ Recover smarter, move faster — the future of shoulder therapy is here!

UNLOCK YOUR RANGE - Reduce inflammation and tension to move better, feel stronger, and perform at your peak.
ELITE RECOVERY TECH - From pro locker rooms to your daily routine—experience next-level shoulder relief.
SET FORGET RELIEF - Sustained temperature control means no interruptions to your busy day.
ADAPTIVE FIT FREEDOM - Moves seamlessly with you, ensuring comfort without compromise.
ON DEMAND CONTRAST THERAPY - Instantly switch or cycle between hot and cold for tailored pain management.

The HypericeX Shoulder Device delivers advanced heat and cold contrast therapy with an adaptive, wireless design that maintains consistent temperatures or cycles automatically. Engineered for pain relief, inflammation reduction, and increased range of motion, it offers professional-grade recovery anytime, anywhere.

Reviews

M**W

Awesome product.

Expensive purchase. Had to think about this one for a few months. Well worth the money. Think is awesome. So much easier than a ice pack and heating pad.

4.08.2025

J**Y

Worth the cost!

Great device for shoulder pain and inflammation relief! I like both the hot and cold therapy options. I'd recommend this product.

7.08.2025

C**R

Cool factor over function factor

This device is very expensive compared to cheap ice packs and heat packs, which also probably work better. The possible advantage is some degree of convenience over dealing with those. But another disadvantage compared to old-school ice/heat packs is the weight of this device. If you have a shoulder injury (eg, recent surgery) the weight and straps are uncomfortable and possibly painful (speaking from experience).

14.09.2024

A**R

Good. Almost great.

Works okay. Not large enough to use the wrap around my torso. Would be better if the app wasn't required to use it. Charge doesn't last long.

21.12.2024

J**.

Lifesaver!

This has been a lifesaver for sure and I cannot say enough about how it has helped my shoulder pain. Easy to use with the app on my phone, plus portable with a lasting charge, this is an amazing tool that has improved my quality of life. I love it and recommend it highly!

5.01.2025

C**N

Routine Relief for Shoulder Pain (Heat + Cold!)

After having a shoulder injury in my early snowboarding days, I’ve always had to put in the time for maintenance to my right shoulder. The relief I get from the cold setting is awesome. The ability to go from cold to hot is super helpful. I am also a big fan of its bluetooth connectivity & ability to control the temperature straight from the app. Once you find the right fit, it covers a good amount of surface & feels great. Plus, the ability for me (or anyone else in my house) to use it on either left or right is an added bonus.

10.05.2024

J**E

Doesn’t work

Love all Hyperice products except the shoulder which I needed the most

12.01.2025

J**H

Does not get the entire shoulder

Does not get the entire shoulder. Only works directly under the round motor. Does not cover the spaces between the round motor. So if the spot that you need to be cold is right under the motor and that may work for you, it did not work for me

3.04.2024

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.