---
product_id: 58528182
title: "This Is Service Design Doing"
price: "₨27850"
currency: LKR
in_stock: true
reviews_count: 13
url: https://www.desertcart.lk/products/58528182-this-is-service-design-doing
store_origin: LK
region: Sri Lanka
---

# This Is Service Design Doing

**Price:** ₨27850
**Availability:** ✅ In Stock

## Quick Answers

- **What is this?** This Is Service Design Doing
- **How much does it cost?** ₨27850 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.lk](https://www.desertcart.lk/products/58528182-this-is-service-design-doing)

## Best For

- Customers looking for quality international products

## Why This Product

- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Description

desertcart.com: This Is Service Design Doing: Applying Service Design Thinking in the Real World: 9781491927182: Stickdorn, Marc, Hormess, Markus Edgar, Lawrence, Adam, Schneider, Jakob: Books

Review: Great insights into service design - I read this for a grad program I am in and it was a really great, easy read. Lots of examples, and call outs, but my favorite part are how they highlighted key points and did little mini reviews at the end of each chapter. Very helpful book.
Review: Product Owner view - As a Product Owner for enterprise-level digital capabilities, I found this book to be extremely valuable. It provides some existing concepts in a refreshing way but, more important, introduces dimensions and new ideas for Product Owners and supporting teams to elevate their customer journey and customer satisfaction. I appreciate how comprehensive and thorough this book is. You can certainly jump around and focus on areas of interest, and get a deep dive into things like journey mapping. I've read it cover-to-cover, personally.

## Technical Specifications

| Specification | Value |
|---------------|-------|
| Best Sellers Rank | #131,377 in Books ( See Top 100 in Books ) #98 in Marketing & Consumer Behavior #659 in Entrepreneurship (Books) #819 in Business Management (Books) |
| Customer Reviews | 4.6 4.6 out of 5 stars (652) |
| Dimensions  | 7.25 x 1 x 9 inches |
| Edition  | 1st |
| ISBN-10  | 1491927186 |
| ISBN-13  | 978-1491927182 |
| Item Weight  | 2.31 pounds |
| Language  | English |
| Print length  | 567 pages |
| Publication date  | February 6, 2018 |
| Publisher  | O'Reilly Media |

## Images

![This Is Service Design Doing - Image 1](https://m.media-amazon.com/images/I/81ECgeo71RL.jpg)

## Customer Reviews

### ⭐⭐⭐⭐⭐ Great insights into service design
*by M***N on June 8, 2024*

I read this for a grad program I am in and it was a really great, easy read. Lots of examples, and call outs, but my favorite part are how they highlighted key points and did little mini reviews at the end of each chapter. Very helpful book.

### ⭐⭐⭐⭐⭐ Product Owner view
*by P***N on October 5, 2020*

As a Product Owner for enterprise-level digital capabilities, I found this book to be extremely valuable. It provides some existing concepts in a refreshing way but, more important, introduces dimensions and new ideas for Product Owners and supporting teams to elevate their customer journey and customer satisfaction. I appreciate how comprehensive and thorough this book is. You can certainly jump around and focus on areas of interest, and get a deep dive into things like journey mapping. I've read it cover-to-cover, personally.

### ⭐⭐⭐⭐⭐ Review
*by A***� on October 5, 2025*

El libro llegó muy rápido y en excelentes condiciones a Colombia.

## Frequently Bought Together

- This Is Service Design Doing: Applying Service Design Thinking in the Real World
- This Is Service Design Methods: A Companion to This Is Service Design Doing
- This is Service Design Thinking: Basics, Tools, Cases

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*Product available on Desertcart Sri Lanka*
*Store origin: LK*
*Last updated: 2026-02-20*