Successbooks(r) Empathy and Understanding In Business

Great overview with so many diverse and helpful perspectives on ways to be assertive and hold your boundaries in work while also being kind and empathic. It is a tough balance to achieve, and so inspiring to read tactical and personal stories from the many different authors in this book.

Deeply disappointing. Basically assays by 30 different people + their 30 CVs. Very little substance. Cannot believe Chris Voss put his name on this.

Chris Voss. I loved your Split the Difference book and a book by you on Empathy excites me. When it arrived I was really disappointed and a little angry. Around 6 pages from you and the rest from unknown (to me) authors. Please make it clear this isn’t by you as this is misleading. Not even ‘Edited by’ or ‘Compiled by’. 🙁

Great read

I purchased this book for my dealers team to read. It teaches skills that are valuable in dealers negotiation.