Hot & Iced XL Coffee Maker with Rapid Cold Brew, Black, CM371

Imagine spending $400 on a drip coffee maker and throwing it out in less than a year. Yeap, replaced a Moccamaster with a Ninja Specialty and I could not be happier. Love coffee, mostly drink 4-6 cups of freshly ground coffee a day. I had an older basic Ninja for several years before giving it to my son and wife, thinking it was a win win, so that when I visited I could enjoy a great cup of coffee, while at home I thought I would upgrade to a superior coffee machine (Moccamaster recommended by Wirecutter). The Moccamaster was a rip off. Could not fathom spending that kind of money, just to throw it away. Right? Tolerated it for less than a year then couldn't stand it anymore. In the garbage it went. Lesson learned. Ninja Specialty surpasses my expectation. First it makes excellent coffee. Can choose classic or bold, cup, mug, half or full pot, and the machine adjusts accordingly. The ease of use now is great, don't have to pull the machine out from under the cabinet anymore since the filter holder pulls out the front area. The water reservoir can also be removed from the side and be filled or washed. Has its own scoop that shows how much coffee is recommended depending on the brew cycle. Have not tried the frother yet. Another improvement is that if you want to grab a cup before the brew finishes you just move a lever to the left, which pauses the brew, this is important because all the machines I ever had, when you pull the carafe out, some coffee drops still drip on the hot plate which fizzles and stains the base. What a great great well thought out and tested machine. Highly recommend! Ninja appears to build products that are built around what their customers want while others appear to build products based on profitability and greed, using their brand well initially as a trap then turning their goods into garbage and charging excessively for inferior products. Again, lesson learned.

Makes great single serve coffee as well as a pot. Coffee is hot and full flavored. Was able to put away my k-cup maker as well as the full pot coffee maker as both functionalities are now done by this machine. I do use paper coffee filters as drip coffee has a little residue on bottom of pot. But this makes cleanup easier which is a plus. Saving money on single serve k-cups is great for pocketbook and environment as well. Have had for a few weeks and so far great!

Amazing machine that does so much. It’s easy to use and gives you amazing coffee. Cold brew is very easy and yummy. I can save money and make specialty coffees at home now!

Our old single cup coffee maker recently brewed its last cup and we decided to splurge for the Ninja Hot & Iced XL instead of doing something more basic. This is an awesome machine! It is really well made, and looks so nice on our counter! It is versatile in being able to make both hot and cold brew coffee in varying sized cups along with a full carafe at a time. The brewing time is reasonable and we appreciate the features like the delayed start. The carafe holds plenty for my husband and I to enjoy in the morning - and it pours nicely without spilling. We are so happy with our decision to buy this one - it's worth the money, and the quality is great so I expect that it will last long enough to have a good return on our investment in the form of caffeination!

I've owned it for 4 days. I've made 10 full pots so far and three half carafe's. 1. Disregard the manual suggested scoops for a carafe. Unless you like strong thick bitter mud. 2. I suggest you use FP coarse if using quality coffee. If using grocery store ( like Tim Hortons preground)... I've dialed that in to 3 level large scoops for a full carafe ( obviously subjective). Any more than that gets progressively bitter and nasty. I use #4 sun bleached paper filters. Regarding the scoop. Well done Ninja. Conveniently attached to the coffee maker and well marked. 3. Expect a drop .... maybe two to drip on the burner when pulling the full carafe out. Sometimes it happens.Sometimes not. Small thing to me. 4. Do yourself a favor and search keywords, ' algae' and 'cleaning'. There is concern about the water retained in the bubble in the bottom of the water reservoir over time. Based on what I've read this is a common issue with multiple brands of coffee makers. I am going to make a point of leaving the lid open and not queuing up coffee the night before, and emptying that bubble by pressing in the spring. Hoping that makes a difference. I will post and update the review occasionally. 5. I have measured the brewing temperature of the water between 193 to 203. 6. There is a bloom. . 7. Classic vs. Rich: (edit) I've now had the Ninja for over a month. Until a week ago every pot or mug was made on 'classic'. Tried 'rich' a week ago. Much much better! A full taste. Not overly processed: not bitter, etc. THIS is the way. (Same coarse grind and quantity I listed above.) Very pleased with this coffee maker. There was a comment about a plastic taste. I do admit there is a lot of plastic and when unboxing and assembling it was noticable. I followed instructions and ran 3 pots of water through it. The smell diminished but was not eliminated. As of day 4 after 10+ pots of coffee, I cannot smell plastic at all and I have never ( thankfully) tasted plastic in any brewed cup. Edit: now over a month.... plastic smell still completely gone. Reliability seems to be a concern. I do realize that people with problems post more than those without. I elected to get the 4 year warranty ' just in case'. And I always have a French Press available for the inevitable day when it stops working ( hopefully at least 5 years from now). I like this coffee maker. Makes excellent coffee. If it lasts, I'd buy another from Ninja. Absolutely need to use a coarse grind to like the ratios suggested in the Ninja manual.

🔄 Updated Review — Now 8 Months of Daily Use (see full update below) ⭐️Original Review: My husband and I are huge coffee lovers and have tried many types of brewers over the years. This Ninja was purchased in early August, and I intentionally waited until October to write my initial review so I could give a thorough, real-use perspective. I can say with 100% confidence — this is the best coffee maker I’ve ever owned. We are already a Ninja-product family, so I was excited to add this to our kitchen — but this machine completely exceeded expectations. I originally thought I was a simple “coffee + creamer” person, but this opened up a whole new world of drinks I didn’t even realize I’d enjoy. My husband loves experimenting with flavors, foam, and different styles, and he is thrilled with how much versatility this one machine offers. This coffee maker is used at least 4–5 times every single day (no judgment 😅), and every time we use it, we’re able to make something different — hot coffee, iced coffee, lattes, cappuccinos, and more. ☕ What You Get: Coffee maker unit Smart scoop (labeled per serving size) Frother wand attachment Tempered glass carafe with smart funnel Permanent filter + filter basket Flip-top water reservoir De-clogger tool Instruction manual Usage & Features: Cup Size Options: Cup XL Cup Travel Tumbler Multi-Serve Tumbler Half Carafe Full Carafe You can switch between sizes easily with a simple knob turn. Drip Stop Feature: Acts like a quick pause, allowing you to pour a cup mid-brew without making a mess — super useful when brewing larger amounts. Even when making a small cup, it still tastes like a full, properly brewed pot — not watered down like some machines. It takes a few minutes to fully extract flavor, which makes a noticeable difference. ☕ Brew Styles: Classic Rich Over Ice For iced coffee, I fill a cup with ice, add fresh coffee grounds to the filter, and brew using the “Over Ice” setting — it comes out perfectly balanced and not diluted. Frother Wand: One of my favorite features. Add milk or creamer to a cup, place it under the wand, and run it for about 30 seconds — it creates a smooth foam that takes drinks to another level. Cleaning & Storage: Cleaning is simple and low maintenance: Filters remove easily for rinsing All removable parts are dishwasher safe Grounds are easy to discard and clean out When the descale light comes on, running a vinegar + water cycle through the reservoir gets everything back to normal quickly. The adjustable platform is also great — it flips up to fit larger tumblers or the full carafe. ⚠️ Things to Know: This machine does not use pods or K-cups It is designed for ground coffee only Personally, I actually prefer this — it’s much easier to clean a filter than deal with small reusable pods. ⭐️ Original Conclusion: This quickly became my favorite appliance in the house, and I recommend it to anyone looking for a reliable, versatile coffee maker. 🔄 8-MONTH UPDATE (HEAVY DAILY USE — 4–5x A DAY) I originally reviewed this after about 2 months of use. I’ve now been using it for closer to 8 months, and it’s still used heavily every single day — plus regular large iced coffee batches. I wanted to come back and share a true long-term update for anyone wondering if it holds up. ☕ Real-Life Performance After 8 Months: •No wear or damage •No cracks or weak points •No rust anywhere •No slowing down or performance issues •Still brews consistently hot coffee every time •It honestly performs the same as it did when it was brand new. Cleaning & Maintenance (Still Easy): Regular hand washing Occasional dishwasher use No buildup or residue issues Maintenance has stayed simple and low effort. Frother Wand (Still Excellent): Still one of my favorite parts of the machine. Works just as well as day one and creates smooth foam quickly. 🔥 What’s Changed Since My Original Review? Honestly — not much. And that’s exactly what you want. The biggest difference now is confidence. After months of heavy use, I can confidently say this machine is built to last. ⭐️ Media Update: I’ve added a new how-to video showing: -Full pot brewing -Iced coffee setup -Reservoir refilling -Removable parts -Control panel and settings ⭐️ Final Verdict: This is still my most used and most loved appliance in my home. If anything, I like it even more now — because I know it holds up under real, heavy daily use. I would absolutely buy this again.

Awesome! The iced coffee is phenomenal with our brand. Classic is sufficient for a great cup. The warm coffee reviews are from people adding cold creamer as I do as well. It’s still hot but not piping hot when you add it. If I want it piping hot I just put the cream in the microwave for several seconds or the whole cup of coffee. Small price to pay for great single serve coffee on demand. Haven’t tried ice brew but this is working great for us. The drip stop is a great feature as well, keeps your hot plate clean when you remove your cup or carafe. This is exactly what we needed!

I never write reviews, but if you’re like me, you’re going to research new coffee machines like it’s your second job… hah. So here I am, about a month into owning the 10 cup model with an honest review. I LOVE IT. Between me and my husband, we use it 2-3x a day and have nothing but praise for it. We are not coffee snobs by any means, but we wanted to get away from kcups/nespresso pods (due to the waste) and after using a Keurig for many years, decided to make the switch to this very popular machine. I didn’t have too many requirements other than something programmable and the ability to brew different amounts. I’ll start with the things I love about it: 1. Easy setup + use. After everything was washed and I ran a clean cycle, the machine was ready for use. To brew coffee, you select the size then choose if you want “classic” or “rich”. Once you select, it starts blinking and then will begin to brew shortly after. Brew times are fairly quick, no complaints there. A full carafe (on the classic setting) brews in roughly 8 minutes. The delay brew option is easy to use as well. I usually set up the machine at night for my husband so he has coffee waiting for him at 5:30a when he gets up for work. The machine brews in a few minutes and is fairly quiet — it does beep several times once done, but does not disturb me or our young toddler. I don’t find it loud or disruptive. 2. Features. Honestly, this machine is well equipped for under $200. Several options for brew sizes, the classic vs rich, option to brew a specialty 4oz cup (not espresso since it doesn’t get hot enough, but I’m not picky and it works for a quick at home option), brew over ice, and of course the built in frother. It would be nice if the frother warmed the milk too, but I just pop it into the microwave to heat prior to frothing. Froths nicely! I also really love the included measuring scoop. It attaches to the machine for convenience. I follow the guides for number of scoops and use it every time I need to measure the grounds. 3. The aesthetic look of the machine and feel of quality. It looks nice on my kitchen counter and doesn’t take up a lot of room. Plus it’s nice the frother folds in to make it even more compact. The included glass carafe feels good and doesn’t feel cheap or too thin. Overall I feel the quality of the machine is nice for the price. I read a lot of the complaints, which I’ve had zero issues with. There is no plastic taste/smell anywhere on the machine. I did thoroughly wash each piece and ran a clean cycle prior to use, but I didn’t even notice a smell when I unpacked the machine. Coffee is plenty hot and there is even a “stay warm” feature you can choose after brewing your coffee (it does automatically come on after brewing a half/full carafe), but sometimes I will use the multi serve option and brew it into the included carafe then turn on the stay warm feature if it’s going to take me more than a bit to drink the 2 cups I usually get from it. I have never once had any grounds in my coffee after brewing. You can use the included filter or brew using #4 cone filters. I really love this machine and do not miss my Keurig at all. Of course time will tell if it stands up to daily use, but as of now I’m thrilled with this purchase and hope to have it for several years. Hope this review helps someone! Enjoy ☕️

Produto veio embalado de forma segura. A cafeteira é ótima e entrega tudo que promete.

The design stood out, so I decided to give it a try when the ol' Hamilton Beach packed it in. After almost a year of use, I'm quite satisfied with it. The brew options are great; love being able to do a cup or two. Adjusting the duration and temp of the heating pad it nice; too many of those things burn way too hot. Its quiet and fast; with a polite little beep to tell me that its coffee time!

Estuve meses buscando y comparando marcas. Me sorprendió encontrar esta cafetera con puros comentarios buenos, y la verdad compruebo el por qué. Es fácil de usar, mucho más de limpiar, el café que hace es rico y sin desperdicio, usa menos café que con las otras cafeteras, ya que extrae súper bien la Escencia del mismo. Osea que terminas disfrutando de una taza de café deliciosa ahorrando café. En verdad súper recomendada, la mejor compra.

This is the coffee machine I've been waiting for! Not yet around in Canada, but ships from the USA via Amazon Canada. I don't need a coffee machine that makes tea, I don't need a spinning whirly gig on the side to froth milk... I need a 'Coffee Machine!' And this is it! Boy does it keep coffee hot and that's on the low 'keep warm' setting which doesn't tarnish the flavor. And what about that flavor, it's amazing whether just brewing a single mug or brewing a complete giraffe (it has a long neck) the flavor is consistent. Love, love, love the cold brew feature. How have I lived without this? Previously I'd brew a pot of coffee and put it in the fridge to cool down, but this baby brews straight over ice, again by the mug, if that's all you need. Again, awesome full flavor without being bitter. It sits under the counter too and because of the horizontal action of the brew basket, you don't have to move the machine everytime you want to brew a coffee. The included measuring spoon attached to the side and 'drip stop' feature make this machine standout from the crowd for sure. I'm English, we don't make cups of tea in a coffee machine and I believe you would be deported from the UK for doing so. So if it's real coffee you're into and not all that ridiculous frothing nonsense, this is the machine for you!

Great product