DR8120 Xcel Steam + Steamer

I watched several reviews on this Rowenta Handheld Steamer…they were all positive. It was also recommended by my daughter who purchased an earlier model. She researches to death, everything she purchases. If she endorses a product, I know it’s of good quality worthwhile purchasing. It works as described, does a very good job of eliminating wrinkles, is simple to use and seems to be of excellent quality. I use distilled water though tap water is recommended. This eliminates any possibility of mineral deposits which can shorten the life of any appliance that holds water. I tend to err on the side of caution. I purchased a Rowenta iron several years ago. It was very expensive compared to other brands, but it was superior in quality and functionality. I am a home sewer and have purchased at least 8 irons over the past 30 years. I also ironed all my husband’s dress shirts for work before he retired. I would never substitute my iron with a steamer. 100% fine cotton dress shirts require a quality steam iron as do 100% cotton garments, however there is a need for a hand held steamer if you want to have wrinkle free 100% wool jackets, blazers, dress pants, skirts and other pieces of clothing that don’t lend themselves to ironing. There were some reviewer’s complaints regarding the size of the water reservoir which holds just under 200 cc’s of water. What reviewers fail to realize is this: The larger the water reservoir, the heavier the steamer. I don’t want to have to lift a steamer which holds 400-500 cc’s of water. Water is heavy! It’s much less effort to refill it as it runs out of water. When I use my steam iron, I have to refill it every time I iron 1 cotton dress shirt, so it’s no big deal to me to have to refill this steamer. (I use allot of steam when I iron!) I highly recommend this brand & model of handheld clothes steamers. Remember to use caution if you are steaming synthetics. I would hold the steamer farther away from synthetic fabrics just in case it is too hot. For this price point this is an excellent value for the money. The same steamer is $124.00 CDN plus 13 % tax, do the math. I know this is a great value!

Great value for money. Solid construction and long-lasting.

This thing heats up so fast and the steam output is noticeably stronger than the cheap travel steamers I have used in the past. I love that the steam does not release until you press the button so you have full control over where it goes and you are not wasting steam while you reposition. The accessories that come with it are actually useful especially the crease attachment. The water tank is on the smaller side but honestly refilling it takes like five seconds so it is not really a problem.

This handy steamer is quick and easy. I love it for delicate clothing and my rash guard sun clothes. So easy to use!

I bought this in August 2022 and never had a need to use it until a few weeks ago. It gets hot but does not produce any steam. I contacted Rowenta customer service by email; here's their answer: "Rowenta warrants their electrical appliances to be free from defects in material and workmanship for a period of two (2) year from the date of the original purchase. This warranty applies only to the original purchase and does not apply to commercial use, unreasonable use or to damage to the product (not resulting from defect or malfunction) while in possession of the consumer. Based upon the information you have provided; your unit is beyond the terms of our warranty without a receipt indicating purchase of the item within the past 24 months. If you have a copy of a valid receipt, please reply with the purchase receipt attached." So I sent a screenshot of the Amazon order back to them. The response was sorry, 1 year only. That sucks. I wasted $89 bucks. I saw reviews today that rated this model very poorly. For certain, I'll be looking at other brands if I decide I actually need a hand held steamer.

I am so excited to have the Rowenta Steamer. It is so lightweight and portable with a long cord. It comes with two settings, TURBO and DELICATE and one can definitely see the difference in output. It begins working in less than a minute at steam temp. I like the crease tool for creases, too. It comes with an over-the-door hanger which is very sturdy, along with a fabric brush and a delicate brush. I appreciate its anti-bacterial, anti-virus capacity, especially in our COVID 19 environment. I have a dog and a cat. I am anxious to use it to reduce washing their beds and reducing odors as they are way too large for my washer capacity. The heat plate gets HOT!. I accidentally touched it after turning it off. The instructions clearly state DO NOT touch it as it gets HOT. My mind saw the heat-plate, not as an iron plate, but more like a non-iron plate. lol. It burns, but it cooled down after 5 minutes. Unfortunately, I have to return for a replacement as mine was spitting. I attempted to decalcify it, but rust started spitting. I am certain it must have been a return which was sent, rather than a new one, in error. But I can't wait for the replacement. I will update when it returns. This is an UPDATE. I just received my new replacement in a matter of a few days from this review. I am amazed at the customer support. Thank you.

This steamer heats up quickly and does a nice job to get rid of wrinkles fast. This has a nice capacity and lasts a long time. Cons would be that the front plate takes a long time to cool down, so be careful when putting away. Also it is quite heavy. This was fatiguing on the wrist after a bit of steaming. Also the steam lock button is handy to keep the steam constantly going, but it is very easy to unlock. I found it easier to just hold down the steam button manually.

I also own the non-traveling in-home Rowenta garment steamer — it is an eyesore at home and the plastic is cheap. BUT THIS product is almost perfect! This one has metal plating, travels a bit awkwardly, but steams so wonderfully well — my colleagues were stunned how polished & impeccable; the just-off-the-dry-cleaners-rack my work clothes looked even though they were folded and wrinkled in the suitcase from travel before I used this on them. Even with its awkward travel (does take up half the height of my Briggs & Riley bag) — this is one item I include now on every business travel, since I know it will make me look impeccable in client meetings even if I have to reuse business clothes, they look like they are fresh and crisp after running it by this. Much easier to use than an iron and takes 1-2 minutes per garment. The Turbo mode takes wrinkles out of even the stiffest chino! So much better than the regular Rowenta plastic giant, that I use it at home too.

لا يعمل ويسرب ماء ولم يقم البائع بعملية الارجاع رغم تم تقديم طلب الارجاع خلال الفترة المحدده

First off, I bought this steamer to replace a series of cheaper ones that I’d been using and replacing nearly yearly. First impression out of the box was that this was much nicer, more robust and heavy duty. I did notice water condensation in the tank when I first opened the box. My husband pointed out that they probably test it at the factory. Lo and behold, it said this in tiny print on the box. So, it wasn’t used but just quality-controlled! Using the steamer was really nice compared to my previous ones. I like the on/off button and auto shut-off for when I step away. I’m quite keen on the bubbling sound it makes when I steam, as I know it’s drawing on the water reservoir and it sounds like a friendly kettle. The unit is a bit heavier on account of its better construction, but that doesn’t phase me for normal daily use. For travel, it would be a bit bulky/heavy and I’d consider purchasing a smaller/folding travel version instead. I would recommend this steamer as well as Roweta products. I also have an iron which I adore!

I’ve tried to explain it to their customer services, but they don’t seem to understand that it is actually a criminal offence to sell electrical equipment in the UK without a UK plug. Hopefully this review will prompt someone to have a look at the Law!

El producto cumple todos sus especificaciones, respecto al tema del planchado hay que recargarlo sobre una superfie como una pared o una puerta para eliminar bien las arrugas pero si lo hace. Aproximadamente te sirve para planchar bien 3 prendas antes de volver a llenar el tanque. Es facil de usar y el envío tardo menos de lo esperado.

The product is sold by amazon.co.uk but comes with US plug. Also it states on the cable that it accepts 120V and does not mention anything about 220V. So using a simple plug converter will not work most likely as UK voltage is 220.