Is it quiet or does it begin to make knocking sounds after some period of time?

I’ve had mine since May 2018 and it has been whisper quiet since and hasn’t given me any problems. We only use that machine for our water source 24/7. No noise at all so far and mind you, we’ve spilt water on the machine every time we turn a bottle upside down and placed it on top and it doesn’t bother the machine at all (just don’t do crazy and flood the thing haha). Other than that it’s wonderful.

What are the demensions of the base?

11" x 11" w/o pet water dish. The water dish adds 9.5 " on front or side depending on your placement choice.

Do you need to use primo water or any 5 gallon water?

Any kind. I bought four 3-Gallon bottles (easier to handle) and fill them at my local water store

Hello, i was wondering how often you need to replace internal tubing for sanitary reasons and how hard that would be to do oneself?

We have never cleaned it., nor replaced internal tubing. I think it is a closed system. Suggestion: Ask the distributor.

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Top Loading Water Cooler Dispenser with Pet Station, Hot & Cold

Product ID: 62409971

Details

Brand
Primo
Capacity
5 gallons
Color
Black and
Material
Plastic Steel
Product Dimensions
11.8"D x x

🐾Pet-friendly detachable bowl

💧5-gallon capacity

🔥❄️Dual hot & cold temps

₨378024

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Sold byAmazon Sri LankaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

💧 Stay cool, stay hot, stay ahead with Primo’s all-in-one hydration hub!

SAFE QUIET SMART - Child safety lock, LED night light, and refill alerts combine with whisper-quiet operation for peace of mind and ease of use.
SPACE SMART SLEEK - Compact 11.8" square footprint with stainless steel accents fits stylishly in kitchens, offices, or break rooms without crowding your space.
PLUG PLAY CONVENIENCE - No plumbing or tools needed—just top-load your 3- or 5-gallon bottle and start hydrating immediately.
INSTANT HOT COLD WATER - Enjoy fast dispensing of both piping hot and crisp cold water, perfect for your morning coffee or a refreshing sip anytime.
HYDRATE EVERYONE EVEN PETS - Integrated pet drinking station with flexible, dishwasher-safe bowl placement keeps your furry friends refreshed effortlessly.

The Primo Water Dispenser is a top-loading, freestanding cooler designed for 3- and 5-gallon bottles, delivering both hot and cold water instantly. Featuring a removable pet drinking station, child safety locks, and energy-efficient operation, it blends durability with smart convenience in a compact, stylish design perfect for modern homes and offices.

Specifications

ASIN	B07BM8WBBX
Access Location	Top
Best Sellers Rank	#44,947 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #266 in Water Coolers & Filters #3,454 in Kitchen Small Appliances
Brand Name	Primo
Capacity	5 gallons
Color	Black and Stainless Steel
Customer Reviews	4.4 4.4 out of 5 stars (1,026)
Included Components	water dispenser
Installation Type	Freestanding
Item Dimensions D x W x H	11.8"D x 11.8"W x 41.1"H
Item Type Name	water dispenser
Item Weight	32 pounds
Manufacturer	Primo Water Corporation
Manufacturer Part Number	601243-C
Manufacturer Warranty Description	1-year manufacturer.
Material Type	Plastic, Stainless Steel
Model Number	601243
Number of Items	1
Number of Packs	1
Number of settings	3
Power Source	AC
Style Name	Top Loading + Pet
UPC	817206012436

Common Questions

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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₨378024

Duties & taxes included

In stock

Sold byAmazon Sri LankaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Sri Lanka.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

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The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

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